Patron Management Overview

PatronManager, by Leap Event Technology, helps deepen patron relationships and boost fundraising. This arts management software offers powerful tools for organizations.

Use Cases

Customers recommend Campaign Management, Onboarding, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Patron Management.

Other use cases:

  • Engaging And Following Up
  • Collaboration
  • Relationship Management
  • Contract Management
  • Digital Signature
  • Workflow Management
  • Create Learning Path
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Business Priorities

Launch New Products and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Patron Management.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
See all business priorities See less business priorities

Patron Management Use-Cases and Business Priorities: Customer Satisfaction Data

Patron Management works with different mediums / channels such as E-Mail. Website. Mobile etc.

Patron Management's features include Ticketing, Personalization, Recording, etc. and Patron Management support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Patron Management analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Being a software that is all about donations, fundraising, ticket sales and anything that comes close to event revenue, I would really recommend it for it's reliability in boosting tickets sales and tracking every activity accordingly, accuracy and minimal human error, efficient booking and managing mails for campaigns or customer update...." Peer review by Joel N., Data Analyst, Information Technology and Services

Peer review evidence (same sources as the product rating summary)

"...Being a software that is all about donations, fundraising, ticket sales and anything that comes close to event revenue, I would really recommend it for it's reliability in boosting tickets sales and tracking every activity accordingly, accuracy and minimal human error, efficient booking and managing mails for campaigns or customer update...." Peer review by Joel N., Data Analyst, Information Technology and Services
"...You can look at a person's PatronManager account and really see a snapshot of that patron's interactions with the Ballet...from their last ticket order to their recent meeting with the development team...." Peer review by Emily H., Co-Founder/Co-Director
"...If you can send an email and/or use Facebook, you can master software platform of PatronManager!..." Peer review by Scott G., Audience Services & Operations Manager

Patron Management, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Patron Management

Top Industries

  • Education
  • Entertainment
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Patron Management is popular in Education, Entertainment, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

Patron Management Customer wins, Customer success stories, Case studies

How does Patron Management address your Campaign Management Challenges?

How does Patron Management facilitate Onboarding?

How can Patron Management optimize your Engaging And Following Up Workflow?

How can Patron Management optimize your Collaboration Workflow?

11 buyers and buying teams have used Cuspera to assess how well Patron Management solved their CRM needs. Cuspera uses 453 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

The Complex - Events Services - Small

Salt Lake City, USA

Leap Event Technology helped The Complex, a top Salt Lake City music venue, streamline ticketing and event operations. The platform enabled fast event listings, automated daily ticket sales reports, ...and improved email communications for last-minute updates. The Complex increased ticketing revenue and average order value, while saving significant time on manual tasks. Fans now enjoy easier parking and seating upgrades, enhancing their concert experience. Leap's support team provided ongoing help, making event management smoother for The Complex.

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State Farm Arena - Events Services - Large

Atlanta, USA

Leap Event Technology helped State Farm Arena boost parking pass sales by 25%. The arena used Leap's email marketing services to run A/B tests and automate campaigns. Open rates for event emails rose... by up to 43%. The new email strategy saved staff time and made messaging more cohesive. Fans now get better information before events, improving their experience and confidence.

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Oakland Roots and Soul Sports Club - Sports - Small

Oakland, USA

Leap Event Technology helped Oakland Roots and Soul Sports Club break their attendance record by selling 26,575 tickets to their 2025 home opener. The club saw a 7x return on ad spend for the event a...nd a 3x increase for the full season. Leap managed digital advertising and email marketing, leading to a 20% increase in email subscribers and a 46% rise in emails sent. Game attendance doubled from 2024 to 2025. Leap’s data-driven marketing and creative support fueled rapid fanbase growth and record ticket sales.

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New York Comic Con - Events Services - Large

New York, USA

Leap Event Technology helped New York Comic Con boost attendee satisfaction with its mobile app. The app's usefulness rating rose from 6 to 7.8 out of 10 after adding personalization and wayfinding f...eatures. App downloads increased from 70% to 73% of attendees, with some segments growing by up to 90%. Interactive games and scavenger hunts drove fan engagement and data collection. Exhibitor lead capture usage jumped 90.6% year-over-year, helping vendors connect with more fans.

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Kansas City Chiefs - Sports - Large

Kansas City, USA

Leap Event Technology helped the Kansas City Chiefs automate their CRM and marketing. The Chiefs eliminated manual data entry and reduced duplicate records. Sales reps now get leads instantly, speedi...ng up ticket sales. Leap managed over 65 digital ad campaigns in 2024, boosting conversions and ad spend returns. Chiefs can now track streaming ad conversions and handle more projects in-house. Leap’s support freed up the Chiefs’ team to focus on fans and key campaigns.

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Ice Castles - Events Services - Small

Alpine, USA

Leap Event Technology helped Ice Castles grow ticket sales by 93%. Ice Castles faced long admission lines, rising customer support needs, and lacked marketing data. Leap's event ticketing platform en...abled timed entry, streamlined admissions, and improved customer support. The solution also provided better marketing insights. Ice Castles now enjoys faster admissions and higher sales each season.

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lightning

Peers used Patron Management for campaign management and onboarding

Patron Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.15/5 ★

Read Reviews (3)
Custom Reports

3.88/5 ★

Read Reviews (76)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.15/5 ★

Read Reviews (3)
Custom Reports

3.88/5 ★

Read Reviews (76)

Software Failure Risk Guidance

?

for Patron Management

Overall Risk Meter

Low Medium High

Top Failure Risks for Patron Management

Leap Event Technology News

Executive

Leap Event Technology Promotes President to CEO & President

Leap Event Technology has promoted its current president to the role of CEO and president, marking a significant executive leadership change.

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Executive

Leap Event Technology Promotes President to CEO & President

Leap Event Technology has promoted its President to the dual role of CEO and President, marking a significant executive leadership change.

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Executive

Leap Event Technology Sharpens Focus as a Fully Integrated, Data-First ...

Leap Event Technology has appointed Michael Marty as the new CEO, following the sale of its CRM platform, PatronManager. This leadership change aligns with Leap's strategy to focus on data-driven solutions for live events, enhancing ticketing, marketing, and engagement capabilities. The company aims to leverage its data intelligence to optimize event experiences for clients like the NBA and NFL.

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Product

Leap Event Technology launches merchant services solution via Stripe - The Paypers

Leap Event Technology has launched a new merchant services solution in collaboration with Stripe. This comprehensive service integrates payment processing, fraud prevention, and transaction infrastructure across various verticals, including attractions and sports. The solution aims to optimize revenue and enhance attendee experiences with features like integrated payment options and streamlined refunds, all without additional charges.

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Leap Event Technology Profile

Company Name

Leap Event Technology

Company Website

https://leapevent.tech/

HQ Location

Employees

251-500

Financials

PRIVATE