Patron Management Overview

PatronManager, by Leap Event Technology, helps deepen patron relationships and boost fundraising. This arts management software offers powerful tools for organizations.

Use Cases

Customers recommend Campaign Management, Onboarding, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Patron Management.

Other use cases:

  • Engaging And Following Up
  • Collaboration
  • Relationship Management
  • Contract Management
  • Digital Signature
  • Workflow Management
  • Create Learning Path
See all use cases See less use cases

Business Priorities

Launch New Products and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Patron Management.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
See all business priorities See less business priorities

Patron Management Use-Cases and Business Priorities: Customer Satisfaction Data

Patron Management works with different mediums / channels such as E-Mail. Website. Mobile etc.

Patron Management's features include Ticketing, Personalization, Recording, etc. and Patron Management support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Patron Management analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Segmented emails and direct mail campaigns, robust reporting, attractive mobile ticketing, website integration, etc...." Peer review by User

Peer review evidence (same sources as the product rating summary)

"...PatronManager is a great tool for building and managing your donor and ticket buyer lists, allowing you to leverage your collected data with custom reports and campaigns...." Peer review by Verified User, Executive in Other
"...The PatronManager product development team is always listening to their customers and constantly making the product better...." Peer review by Amy W., Managing Director
"...If you can send an email and/or use Facebook, you can master software platform of PatronManager!..." Peer review by Scott G., Audience Services & Operations Manager

Patron Management, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Patron Management

Top Industries

  • Education
  • Entertainment
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Patron Management is popular in Education, Entertainment, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

Patron Management Customer wins, Customer success stories, Case studies

Why is Patron Management the best choice for Campaign Management?

What solutions does Patron Management provide for Onboarding?

What makes Patron Management ideal for Engaging And Following Up?

How efficiently Does Patron Management manage your Collaboration?

11 buyers and buying teams have used Cuspera to assess how well Patron Management solved their CRM needs. Cuspera uses 453 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

New York Comic Con - Events Services - Medium

New York, USA

Leap Event Technology helps New York Comic Con improve fan experiences. They use Leap’s mobile apps and event management tools. NYCC increased fan satisfaction and exhibitor engagement. Operations be...came more efficient. Leap’s solutions support this major pop culture convention every year.

Read more →

The Complex - Events Services - Medium

Leap Event Technology helped The Complex streamline ticketing, email, and reporting for concerts and events. The Complex can now create ticket links in under seven minutes and automate daily ticket s...ales reports, saving over 150 hours a year. Email campaigns notify fans quickly about cancellations or updates. Upselling features increased average order value by 5%, and ticketing revenue rose 8.8% from 2022 to 2023. Fans can now buy parking and seat upgrades online, making the concert experience easier and more fun.

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Kansas City Chiefs - Sports - Large

Leap Event Technology transformed the Kansas City Chiefs' marketing and CRM operations. They automated lead capture, cutting manual work and boosting conversions. Leap centralized CRM data, built cus...tom apps, and eliminated duplicates, making teams more efficient. Their digital ad management enabled the Chiefs to run 65+ campaigns in 2024, driving ticket sales and tracking streaming ad conversions. Leap's support let the Chiefs handle small projects in-house and focus on big campaigns like season ticket renewals.

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Awesome Con - Events Services - Medium

Leap Event Technology helped Awesome Con boost online merchandise sales by 400%. The event faced challenges with inflexible ticketing, poor merch upsell, and lack of attendee support. Leap's ticketin...g platform enabled merch upsells during checkout, streamlined event operations, and provided expert call center support. Awesome Con also saw a 121% increase in ticket revenue and resolved over 1,200 attendee requests. The partnership improved fan experience and event management.

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New York Comic Con (ReedPop) - Events Services - Large

Leap Event Technology helped New York Comic Con boost attendee satisfaction by 30% with its mobile app. The app's new personalization and wayfinding features raised its usefulness rating from 6 to 7....8 out of 10. App downloads increased from 70% to 73% of attendees, with some segments seeing up to 90% growth. Leap's integration with KOMO enabled interactive games and badge activations, driving fan engagement and valuable data collection. Over 200,000 fans attended the 4-day event, and 90.6% of exhibitors used lead capture tools.

Read more →

Ice Castles - Events Services - Medium

Leap Event Technology helped Ice Castles grow ticket sales by 93%. Ice Castles faced long admission lines, high customer support needs, and lacked marketing data. Leap's event ticketing platform intr...oduced timed entry, expert customer support, and advanced event intelligence. Wait times dropped by 2 hours and 17,000 support requests were resolved per season. Ice Castles expanded smoothly and improved attendee experience.

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lightning

Peers used Patron Management for campaign management and onboarding

Patron Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.15/5 ★

Read Reviews (3)
Custom Reports

3.88/5 ★

Read Reviews (76)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.15/5 ★

Read Reviews (3)
Custom Reports

3.88/5 ★

Read Reviews (76)

Software Failure Risk Guidance

?

for Patron Management

Overall Risk Meter

Low Medium High

Top Failure Risks for Patron Management

Leap Event Technology News

Executive

Leap Event Technology Promotes President to CEO & President

Leap Event Technology has promoted its current president to the role of CEO and president, marking a significant executive leadership change.

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Executive

Leap Event Technology Promotes President to CEO & President

Leap Event Technology has promoted its President to the dual role of CEO and President, marking a significant executive leadership change.

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Executive

Leap Event Technology Sharpens Focus as a Fully Integrated, Data-First ...

Leap Event Technology has appointed Michael Marty as the new CEO, following the sale of its CRM platform, PatronManager. This leadership change aligns with Leap's strategy to focus on data-driven solutions for live events, enhancing ticketing, marketing, and engagement capabilities. The company aims to leverage its data intelligence to optimize event experiences for clients like the NBA and NFL.

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Product

Leap Event Technology launches merchant services solution via Stripe - The Paypers

Leap Event Technology has launched a new merchant services solution in collaboration with Stripe. This comprehensive service integrates payment processing, fraud prevention, and transaction infrastructure across various verticals, including attractions and sports. The solution aims to optimize revenue and enhance attendee experiences with features like integrated payment options and streamlined refunds, all without additional charges.

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Leap Event Technology Profile

Company Name

Leap Event Technology

Company Website

https://leapevent.tech/

HQ Location

Employees

251-500

Financials

PRIVATE