Patron Management Overview

PatronManager, by Leap Event Technology, helps deepen patron relationships and boost fundraising. This arts management software offers powerful tools for organizations.

Use Cases

Customers recommend Campaign Management, Onboarding, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Patron Management.

Other use cases:

  • Engaging And Following Up
  • Collaboration
  • Relationship Management
  • Contract Management
  • Digital Signature
  • Workflow Management
  • Create Learning Path
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Business Priorities

Launch New Products and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Patron Management.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
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Patron Management Use-Cases and Business Priorities: Customer Satisfaction Data

Patron Management works with different mediums / channels such as E-Mail. Website. Mobile etc.

Patron Management's features include Ticketing, Personalization, Recording, etc. and Patron Management support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Patron Management analytics capabilities include Analytics, and Custom Reports.

Reviews

"...In terms of fundraisers and donations, there's a feature that allows you to manage membership and non-membership engagements...." Peer review by Joel N., Data Analyst, Information Technology and Services

Patron Management, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Patron Management

Top Industries

  • Education
  • Entertainment
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Patron Management is popular in Education, Entertainment, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

Patron Management Customer wins, Customer success stories, Case studies

What solutions does Patron Management provide for Campaign Management?

How can Patron Management enhance your Onboarding process?

How does Patron Management address your Engaging And Following Up Challenges?

What solutions does Patron Management provide for Collaboration?

11 buyers and buying teams have used Cuspera to assess how well Patron Management solved their CRM needs. Cuspera uses 453 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Ice Castles - Events Services - Medium

Leap Event Technology helped Ice Castles grow ticket sales by 93%. Ice Castles faced long admission lines, high customer support needs, and lacked marketing data. Leap's event ticketing platform intr...oduced timed entry, expert customer support, and advanced event intelligence. Wait times dropped by 2 hours and 17,000 support requests were resolved per season. Ice Castles expanded smoothly and improved attendee experience.

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Kansas City Chiefs - Sports

Leap Event Technology helped the Kansas City Chiefs improve their marketing and CRM operations. The Chiefs used Leap to centralize their CRM data and automate lead management. This made it easier for... sales and fan development teams to track and follow up with fans. Leap also managed digital ad campaigns across platforms like Meta and Google Ads, running about 65 campaigns in 2024. The Chiefs saw a big increase in conversions and return on ad spend after using Leap's solutions.

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The Complex - Entertainment

TicketLeap Pro helps The Complex, a top Salt Lake City music venue, run concerts and events smoothly. The Complex uses TicketLeap Pro for fast ticketing, easy email updates, and automated daily repor...ts. The platform saves staff time by letting them set up ticket links in under ten minutes and send reports in minutes instead of hours. TicketLeap Pro also helps The Complex track marketing results and improve fan experiences, like offering cashless parking. In 2023, over 180,000 people attended their concerts.

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State Farm Arena - Entertainment

Leap Event Technology helped State Farm Arena improve their email marketing. The arena team had limited resources and could not do A/B testing before. Leap managed their email campaigns and made mess...aging more cohesive. With Leap, State Farm Arena saved time and got expert advice. Their parking pass sales increased by 25% after using targeted email campaigns and A/B testing.

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New York Comic Con (ReedPop) - Events Services - Large

Leap Event Technology helped New York Comic Con boost attendee satisfaction by 30% with its mobile app. The app's new personalization and wayfinding features raised its usefulness rating from 6 to 7....8 out of 10. App downloads increased from 70% to 73% of attendees, with some segments seeing up to 90% growth. Leap's integration with KOMO enabled interactive games and badge activations, driving fan engagement and valuable data collection. Over 200,000 fans attended the 4-day event, and 90.6% of exhibitors used lead capture tools.

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Orlando Family Stage - Entertainment - Medium

Leap’s CRM helped Orlando Family Stage boost donations by 28.2% and ticket revenue by 42.4%. The theater uses Leap to manage ticket sales, donor relationships, and personalized marketing for its 100-...year celebration. Leap’s features like ticket scanning, fundraising management, and Salesforce email integration streamline operations. Staff can track patron journeys, send targeted emails, and build lasting community ties. Leap’s platform grows with the theater, supporting events and ongoing engagement.

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lightning

Peers used Patron Management for campaign management and onboarding

Patron Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.15/5 ★

Read Reviews (3)
Custom Reports

3.88/5 ★

Read Reviews (76)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.15/5 ★

Read Reviews (3)
Custom Reports

3.88/5 ★

Read Reviews (76)

Software Failure Risk Guidance

?

for Patron Management

Overall Risk Meter

Low Medium High

Top Failure Risks for Patron Management

Leap Event Technology News

Product

Leap Event Technology launches merchant services solution via Stripe - The Paypers

Leap Event Technology has launched a new merchant services solution in collaboration with Stripe. This comprehensive service integrates payment processing, fraud prevention, and transaction infrastructure across various verticals, including attractions and sports. The solution aims to optimize revenue and enhance attendee experiences with features like integrated payment options and streamlined refunds, all without additional charges.

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Leap Event Technology Profile

Company Name

Leap Event Technology

Company Website

https://leapevent.tech/

HQ Location

Employees

251-500

Financials

PRIVATE