Patron Management: Use-Cases, Insights and Reviews | 2026 Cuspera

Leap Event Technology helped REDWEST, a major country music festival, boost ticketing revenue by 8.85x and ticket sales by 3.54x in just one year. Leap managed all ticketing, marketing, and fan engag...ement, including launching the festival’s first mobile app. Their marketing campaigns reached 10 million fans and grew REDWEST’s social footprint by 25%. Leap delivered a 4x return on ad spend within 60 days. The partnership enabled REDWEST to scale quickly and deliver a seamless experience for fans and sponsors.
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Leap Event Technology helped OCESA boost fan engagement at Vive Latino, Mexico’s top music festival. 70.6% of 160,000 attendees downloaded the Leap-powered app. Registrations through the app rose by ...7.74% from the previous year. 26% of registered users answered optional survey questions, and 9.6% joined the scavenger hunt. Leap’s badge circuit and gamification features increased sponsor opportunities and delivered valuable first-party data. OCESA now uses Leap’s solutions to drive digital transformation and enhance sponsor value at major events.
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Leap Event Technology helped The Complex, a top Salt Lake City music venue, streamline ticketing and event operations. The platform enabled fast event listings, automated daily ticket sales reports, ...and improved email communications for last-minute updates. The Complex increased ticketing revenue and average order value, while saving significant time on manual tasks. Fans now enjoy easier parking and seating upgrades, enhancing their concert experience. Leap's support team provided ongoing help, making event management smoother for The Complex.
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Leap Event Technology helped State Farm Arena boost parking pass sales by 25%. The arena used Leap's email marketing services to run A/B tests and automate campaigns. Open rates for event emails rose... by up to 43%. The new email strategy saved staff time and made messaging more cohesive. Fans now get better information before events, improving their experience and confidence.
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Leap Event Technology helped Oakland Roots and Soul Sports Club break their attendance record by selling 26,575 tickets to their 2025 home opener. The club saw a 7x return on ad spend for the event a...nd a 3x increase for the full season. Leap managed digital advertising and email marketing, leading to a 20% increase in email subscribers and a 46% rise in emails sent. Game attendance doubled from 2024 to 2025. Leap’s data-driven marketing and creative support fueled rapid fanbase growth and record ticket sales.
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Leap Event Technology helped New York Comic Con boost attendee satisfaction with its mobile app. The app's usefulness rating rose from 6 to 7.8 out of 10 after adding personalization and wayfinding f...eatures. App downloads increased from 70% to 73% of attendees, with some segments growing by up to 90%. Interactive games and scavenger hunts drove fan engagement and data collection. Exhibitor lead capture usage jumped 90.6% year-over-year, helping vendors connect with more fans.
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