Real-World Case Studies and Customer Success Stories with Pastel

North Designs uses Pastel to manage website feedback and approvals for clients worldwide. Before Pastel, their team struggled with scattered... feedback and time-consuming tools like Google Sheets and Trello. With Pastel, they now handle bug reports, revisions, and content changes asynchronously, saving significant time. Clients find the feedback process easier and are happier with the results. The team values Pastel's visual commenting and real-time collaboration features.
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FreshySites, a remote web design agency, uses Pastel to streamline website feedback. Before Pastel, feedback was scattered across emails and... meetings, causing confusion and delays. With Pastel, the team gathers clear, contextual comments directly on development sites. This reduces time spent in feedback meetings and helps project managers work faster. Clients find it easy to use and can share feedback links with their teams.
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Pastel helped pb+j, a Toronto-based design agency, cut feedback time by at least 50%. Before Pastel, their process involved emails,... phone calls, and Google Sheets, which took hours. Now, clients give feedback directly on websites, even without technical skills. The team finds communication faster and more accurate. Visual comments and metadata make revisions easier for everyone.
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The Couch, a digital studio in New York, used Pastel to improve their web design feedback process. Before Pastel, gathering... client feedback was slow and confusing, often requiring manual tracking and many emails. With Pastel, clients can easily comment on staging sites, making feedback clear and simple. The team saves time by avoiding back-and-forth about browser details. Pastel helps both client and internal teams give visual feedback, streamlining project workflows.
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Pastel helped Lemonly, a design agency, improve their feedback process for infographics and visual content. Lemonly replaced a buggy internal... tool with Pastel, making it easier for both their team and clients to review and comment on design drafts. The team quickly adopted Pastel, integrating it into their daily workflow with almost no learning curve. Clients found it simple to leave feedback without creating accounts, speeding up project reviews. All feedback is now collected in one place, reducing confusion and saving time for project managers.
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Pastel helped Studio Almond, a digital product studio in Auckland, cut review time by 3-4x. The team used Pastel to... collect website and web app feedback from clients. Before Pastel, they relied on tables in Notion and manual screenshots. Now, clients just click and comment on live sites. This made feedback faster and easier for both Studio Almond and their clients.
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Pastel helped Crisp Digital speed up project delivery. The agency used to waste time with screenshots and emails for feedback.... With Pastel, both clients and developers give feedback directly on websites. This made the process faster and easier for everyone. Crisp Digital now saves hours on every project, especially large ones. The team and clients find Pastel simple and effective.
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Pastel helped Fountain Digital, a digital marketing agency, cut website feedback time from 4-5 hours to less than an hour per project. The team uses... Pastel to collect and organize client feedback visually, replacing confusing emails and word documents. Clients can request website copy changes directly in Pastel, making revisions fast and clear. The team and clients both found Pastel easy to use and a big improvement over old methods. Fountain Digital now saves weeks of labor each year with Pastel.
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Pastel helped REVAMP, a New York marketing agency, streamline client feedback and project communication. Before Pastel, REVAMP managed feedback manually,... which took a lot of time and increased costs. With Pastel, the team quickly integrated visual feedback into their workflow, making it easier to organize and act on client comments. This change enabled REVAMP to launch a recurring revenue Webmaster service, offering clients ongoing website updates. Clients and the REVAMP team found Pastel easy to use, and it shortened the feedback process significantly.
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