Real-World Case Studies and Customer Success Stories with Pastel

The Couch, a digital studio in New York, improved its feedback process using Pastel. With 6 employees, they handle 15... medium-to-large projects annually. Pastel made feedback collection easier, reducing the need for extensive email threads. It also simplified client interactions with staging sites, enhancing the QA/QC process.
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Studio Almond, a digital product studio in Auckland, uses Pastel to streamline feedback on creative projects. They reduced review time... by 3-4x. The team of two, Alex and Monica Murton, found Pastel integrates well with their existing tools. Clients appreciate the improved feedback process.
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Kyle from pb+j shares how Pastel improved their feedback process. With a team of 10, they specialize in Squarespace and... have built over 300 websites. Pastel cut feedback time by 50%, empowering clients to give specific feedback without tech knowledge. Metadata and visuals with comments enhance communication.
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Eric from North Designs uses Pastel to improve feedback and approval processes. North Designs is a small, fully remote team... of web developers and digital marketers. They focus on Webflow development and work with startups and small businesses. Pastel helps them manage asynchronous communication and streamline client feedback.
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Lemonly is a design agency specializing in infographics. They use Pastel for sharing design drafts for review. Pastel's simplicity and... ease of use help Lemonly's team and clients. The team quickly integrated Pastel into their workflow. They appreciate features like comment threads and no account needed for comments.
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FreshySites, a small web design agency, uses Pastel to streamline feedback and approvals. They have a remote team of 14... and have worked with over 2,200 clients. Pastel helps them reduce time in feedback meetings and improve client communication. The live navigation and screenshot features are particularly valuable.
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Crisp Digital, a UK agency with 16 employees, improved their project completion speed using Pastel. They serve 500 clients, with... 150 in the last year, offering digital services like web design and app development. Pastel streamlined their feedback process, saving hours on projects and enhancing client satisfaction.
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Calendly used Pastel for their website redesign. They found Pastel easy to use without needing training. It helped gather feedback... on live websites, especially for complex interactions. The team, including the CRO, left hundreds of comments. Pastel's interface was simpler for non-design stakeholders compared to Figma.
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Ada uses Pastel to improve feedback and approval processes for their marketing team. Ruth Zive, Head of Marketing, explains how... Pastel helps them move faster by providing a user-friendly interface for feedback. The team transitioned from open-ended conversations to using Pastel, which speeds up their workflow. Ada's marketing team, including designers and the CEO, uses Pastel for efficient feedback.
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GuruHotel, founded in 2019, helps hotel businesses boost revenue with optimized websites. They have built websites for over 30 hotels.... Pastel improved their feedback process, enhancing collaboration among teams. The switch feature for commenting is highly valued. Incorporating Pastel was quick and easy.
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BentoBox uses Pastel to improve feedback and approval processes. Before Pastel, feedback involved long email chains and miscommunications. With Pastel,... feedback is clearer and faster. The tool allows direct interaction on design canvases, reducing back-and-forth communication. BentoBox has streamlined its feedback process, making it easier for both the team and customers.
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James Weis, founder of REVAMP, a New York agency, shares how Pastel helped create a recurring revenue stream. REVAMP, with a... team of 10, offers services like website design, branding, and video production. Pastel improved their client communication, making it easier to manage projects and sales. They now offer a Webmaster service as a subscription, providing clients with ongoing website maintenance.
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Fountain Digital, a digital marketing agency in Eastbourne, UK, uses Pastel to streamline feedback and approvals. The team of 6... works on 50-100 projects per year. Pastel reduced feedback time from 4-5 hours to less than an hour per project. Clients and team members appreciate the efficiency and ease of use.
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