Real-World Case Studies and Customer Success Stories with OpenWeb

OpenWeb helped a Comscore Top-20 publisher increase user registrations. The publisher used OpenWeb's community engagement solutions across all their websites and apps. As a result, 74% of all new reg...istered users now come from OpenWeb products. This shows strong impact on user conversion and community growth.
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OpenWeb helped a popular UK news publisher grow user registrations by 196%. The publisher saw a big increase in website traffic in 2020. They used OpenWeb to turn this traffic into long-term growth. ...OpenWeb supported the publisher in driving new user sign-ups. The case shows how OpenWeb can help publishers boost engagement and registrations.
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OpenWeb's Real-time Feedback tool, powered by Jigsaw’s Perspective API, helped AOL, Salon, and Newsweek improve online conversations. The tool aims to nurture positive communities and better reader i...nteractions. It changes user behavior in real time. This leads to healthier community discussions and encourages readers to return. The case study shows how these changes can improve overall community health.
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OpenWeb helped Fox News increase user registrations and engagement during the US presidential debate. Fox News wanted to stand out and build a stronger online community. OpenWeb partnered with Fox Ne...ws to host live conversations. This boosted engagement and revenue for Fox News. The case study highlights how conversation tools can drive new sign-ups and community growth.
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OpenWeb helped Salon build a strong online community. Salon used OpenWeb to increase user engagement. Commenters became 4 times more likely to return the next week. The solution made Salon part of us...ers' daily routines. This led to higher user retention and a passionate audience.
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OpenWeb helped The New York Post boost user engagement. The New York Post used OpenWeb to create a unique community experience on its site. This led to a 15X increase in time on-site and 4X more page... views from top users. The platform supported social experiences and built a loyal community. This strengthened The New York Post's digital strategy.
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OpenWeb’s AIDA helped a major high-volume publisher improve comment moderation. The publisher wanted to boost their in-house moderation team’s performance. They used AIDA, an AI-based tool, to cut ba...cklog and increase publish rates. The solution made moderation faster and easier. This led to better workflows for the publisher’s team.
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OpenWeb helped The Times, a leading British newspaper, boost community engagement and reader loyalty. The Times wanted to understand how readers felt about Brexit years after the event. Using OpenWeb..., they gained insights into audience conversations. This data shaped their editorial strategy and deepened engagement with their audience.
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OpenWeb helped a leading US entertainment publisher grow their active user base by 1500%. The publisher put their online conversation front and center using OpenWeb. This change encouraged more reade...rs to join the community. The result was a huge increase in active users. OpenWeb supports publishers with community, moderation, and monetization tools.
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OpenWeb used Jigsaw’s Perspective API to test real-time feedback and nudges for reducing toxicity in online discussions. The study analyzed 400,000 comments from 50,000 users across sites like AOL, S...alon, and Newsweek. 34% of users who received a nudge edited their comments, with 54% making them permissible. The platform saw a 12.5% increase in civil and thoughtful comments. OpenWeb’s solution shows technology can improve online community moderation and engagement.
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