Real-World Case Studies and Customer Success Stories with OpenWeb

OpenWeb helped The New York Post increase time on-site by 15X. The platform enabled a unique community engagement experience on... their own site. The most engaged users saw 4X more page views. Social features supported the publisher's engagement goals. Building an active, loyal community strengthened their digital strategy.
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OpenWeb's Real-time Feedback tool, powered by Jigsaw’s Perspective API, helped AOL, Salon, and Newsweek improve online conversations. The tool changed... user behavior in real time. This led to healthier community interactions. The case study shows how positive communities can be nurtured using AI content moderation. Results highlight improved conversation quality and increased reader engagement.
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OpenWeb helped Salon build a strong online community. Commenters on Salon are now 4 times more likely to return the... next week. This boost in user retention shows the power of OpenWeb's engagement tools. Salon used OpenWeb to make their audience part of a daily routine. The partnership focused on growing a loyal, active user base.
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OpenWeb partnered with Fox News to increase engagement during the US presidential debate. Fox News wanted to build community and... stand out in the crowded news space. OpenWeb hosted live conversations to help boost engagement and revenue. Fox News is a leading cable news network with over 20 years at the top. The case highlights how conversation tools can drive new user registrations and community growth.
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OpenWeb helped a Comscore Top-20 publisher increase user registrations. The publisher used OpenWeb's community engagement solutions across all their websites... and apps. As a result, 74% of all new registered users now come from OpenWeb products. This shows strong impact on user conversion and community growth.
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OpenWeb’s AIDA helped a major high-volume publisher improve comment moderation. The publisher wanted to boost their in-house moderation team’s performance.... They used AIDA, an AI-based tool, to cut backlog and increase publish rates. The solution made moderation faster and easier. This led to better workflows for the publisher’s team.
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OpenWeb helped The New York Post boost user engagement. The New York Post used OpenWeb to create a unique community... experience on its site. This led to a 15X increase in time on-site and 4X more page views from top users. The platform supported social experiences and built a loyal community. This strengthened The New York Post's digital strategy.
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OpenWeb helped Salon build a strong online community. Salon used OpenWeb to increase user engagement. Commenters became 4 times more... likely to return the next week. The solution made Salon part of users' daily routines. This led to higher user retention and a passionate audience.
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OpenWeb helped Fox News increase user registrations and engagement during the US presidential debate. Fox News wanted to stand out... and build a stronger online community. OpenWeb partnered with Fox News to host live conversations. This boosted engagement and revenue for Fox News. The case study highlights how conversation tools can drive new sign-ups and community growth.
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OpenWeb's Real-time Feedback tool, powered by Jigsaw’s Perspective API, helped AOL, Salon, and Newsweek improve online conversations. The tool aims... to nurture positive communities and better reader interactions. It changes user behavior in real time. This leads to healthier community discussions and encourages readers to return. The case study shows how these changes can improve overall community health.
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OpenWeb helped a popular UK news publisher grow user registrations by 196%. The publisher saw a big increase in website... traffic in 2020. They used OpenWeb to turn this traffic into long-term growth. OpenWeb supported the publisher in driving new user sign-ups. The case shows how OpenWeb can help publishers boost engagement and registrations.
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OpenWeb helped a popular UK news publisher grow new user registrations by 196%. The publisher saw a surge in traffic... in 2020. OpenWeb's platform turned this traffic into long-term business growth. The partnership focused on driving new user sign-ups. The result was a significant increase in loyal audiences.
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OpenWeb helped a Comscore Top-20 publisher boost new user registrations. The publisher used OpenWeb's community engagement solutions across all their... websites and apps. Now, 74% of all new registered users come from OpenWeb products. This shows strong results for user conversion and engagement. The case highlights OpenWeb's impact for large publishers.
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OpenWeb’s AIDA helped a major high-volume publisher improve comment moderation. The publisher wanted to reduce backlog and boost publish rates.... AIDA, an AI-based solution, streamlined their moderation workflows. This led to better performance for their in-house moderation team. The case highlights how AI can help publishers manage large volumes of online comments efficiently.
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OpenWeb helped The Times, a leading British newspaper, boost community engagement and reader loyalty. The Times wanted to understand how... readers felt about Brexit years after the event. Using OpenWeb, they gained audience insights to guide their editorial strategy. This partnership focused on fostering meaningful conversations and building a loyal readership.
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OpenWeb helped The Times, a leading British newspaper, boost community engagement and reader loyalty. The Times wanted to understand how... readers felt about Brexit years after the event. Using OpenWeb, they gained insights into audience conversations. This data shaped their editorial strategy and deepened engagement with their audience.
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OpenWeb helped a leading US entertainment publisher grow their active user base by 1500%. The publisher moved their online conversation... out from behind a button. This change made it easier for readers to join discussions. The result was a big increase in community engagement. OpenWeb's platform empowered the publisher to build a stronger online community.
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OpenWeb helped a leading US entertainment publisher grow their active user base by 1500%. The publisher put their online conversation... front and center using OpenWeb. This change encouraged more readers to join the community. The result was a huge increase in active users. OpenWeb supports publishers with community, moderation, and monetization tools.
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OpenWeb used Jigsaw’s Perspective API to test real-time feedback and nudges for reducing toxicity in online discussions. The study analyzed... 400,000 comments from 50,000 users across sites like AOL, Salon, and Newsweek. 34% of users who received a nudge edited their comments, with 54% making them permissible. The platform saw a 12.5% increase in civil and thoughtful comments. OpenWeb’s solution shows technology can improve online community moderation and engagement.
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