OpenBack Overview
This is a summary of the comprehensive capabilities and benefits of OpenBack based on over 574 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
OpenBack, Upland Localytics, Airship, Biznessapps, Notificare, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if OpenBack is right for your needs? Our Cuspera AI engine can evaluate how OpenBack fits your specific business needs, industry, and context. Get your personalized assessment report today.
OpenBack supports business activities such as:
- Engagement Management
- Communication Management
- Campaign Management
- Playbook Creation
- Funnel Analysis
OpenBack can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Scale Best Practices, Improve ROI, etc. It can help manage these activities if you use Mobile Mobile App E-Mail etc. for these needs. As a solution, OpenBack's capabilities include Alerts: Popups & Notifications, Personalization, Dashboard, etc.
OpenBack Telecommunications Vertical is its biggest customer base.
Reviews
"OpenBack has truly transformed our retention strategy. Their smart notifications allow us to quickly analyze and optimize every campaign with ease. " - Matthew Hofacker
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well OpenBack solved their Mobile Marketing needs. Cuspera uses 574 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using OpenBack.
Use Cases
Peers recommend Engagement Management , Communication Management , Campaign Management , as the business use cases that they have been most satisfied while using OpenBack.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Mobile and Mobile App |
4.93/5 ★ |
"...Engage and gain Notification Audit Tool actionable insights. ..." Notification Audit Tool |
| engaging and following up |
4.92/5 ★ |
"...OpenBack is the only mobile engagement platform with Dynamic Push Notifications and Device-Side Decisions, guaranteed to reach every user every time with feature rich notifications. ..." OpenBack s User First Push Notification Platform |
| Communication Management with E-Mail and Text SMS |
4.87/5 ★ |
"...Clickatell SMS Platform is a powerful, fully scalable communication system that enables you to manage your business communication more effectively. ..." OpenBack Documentation |
| sending & publishing communications |
4.33/5 ★ |
"...Many triggers are available for sending smart messages for several use cases...." Some OpenBack customers from around the world - |
| tracking & monitoring communications |
3.42/5 ★ |
"...OpenBack also tracks message clicks, notification dismissals and opens, influenced opens and the number of messages delivered...." Peer review |
| Campaign Management |
4.72/5 ★ |
"...Other OpenBack features include data deletion management, CRM integration, and campaign and reporting API functionality...." Peer review |
| campaign analytics |
4.65/5 ★ |
"...Master your metrics with our Audience Estimation, Delivery Predictions, and Campaign Reporting tools for predictable impact...." OpenBack s User First Push Notification Platform |
| campaign monitoring |
3.35/5 ★ |
"...Features include campaign design, tracking, segmentation and list management. ..." OpenBack Documentation |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Mobile and Mobile App |
4.93/5 ★ |
"...Engage and gain Notification Audit Tool actionable insights. ..." Notification Audit Tool |
|
| engaging and following up |
4.93/5 ★ |
| Communication Management with E-Mail and Text SMS |
4.87/5 ★ |
"...Clickatell SMS Platform is a powerful, fully scalable communication system that enables you to manage your business communication more effectively. ..." OpenBack Documentation |
|
| sending & publishing communications |
4.87/5 ★ |
| tracking & monitoring communications |
4.87/5 ★ |
| Campaign Management |
4.72/5 ★ |
"...Other OpenBack features include data deletion management, CRM integration, and campaign and reporting API functionality...." Peer review |
|
| campaign analytics |
4.72/5 ★ |
| campaign monitoring |
4.72/5 ★ |
13+ more Business Use Cases
Our AI advisor, Wyz, harnessed 574 insights from peers and experts to help you assess how these OpenBack use cases fit your Mobile Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
OpenBack has truly transformed our retention strategy. Their smart notifications allow us to quickly analyze and optimize every campaign with ease. Testimonial By Matthew Hofacker |
|
After talking to many platforms and building push ourselves, we chose OpenBack. given reliability matters a lot for us & our millions of users – since launch, we have been blown away by the increase in engagement and what we are now able to do to give our users the right updates at a good moment. Testimonial By Mr. Rick Evans |
|
OpenBack is a great tool to improve and personalize the communication with our users. Many triggers are available for sending smart messages for several use cases. This is a great feature that they keep improving and expanding. Testimonial By Arthur Padilha |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Matthew Hofacker Growth Hacker Trepic |
OpenBack has truly transformed our retention strategy. Their smart notifications allow us to quickly analyze and optimize every campaign with ease. Testimonial By Matthew Hofacker |
|
Mr. Rick Evans Managing Director Ultimate Rugby |
After talking to many platforms and building push ourselves, we chose OpenBack. given reliability matters a lot for us & our millions of users – since launch, we have been blown away by the increase in engagement and what we are now able to do to give our users the right updates at a good moment. Testimonial By Mr. Rick Evans |
|
Arthur Padilha CEO Artics |
OpenBack is a great tool to improve and personalize the communication with our users. Many triggers are available for sending smart messages for several use cases. This is a great feature that they keep improving and expanding. Testimonial By Arthur Padilha |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study: Dreamworks JumpStart Games - School of DragonsRead More |
Frequently Asked Questions(FAQ)
for OpenBack
What is OpenBack?
What is OpenBack used for?
What are the top features of OpenBack?
What are OpenBack alternatives?
Where is OpenBack located?
Popular Business Setting
for OpenBack
Top Industries
- Telecommunications
Popular in
- Small Business
Peers used OpenBack to Increase sales & revenue and Enhance customer relationships
OpenBack Alternatives
Peer and Expert Opinion on Features
for OpenBack
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (126) |
| Personalization | Read Reviews (28) |
| Dashboard | Read Reviews (17) |
| Calculator | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (126) |
| Personalization | Read Reviews (28) |
| Dashboard | Read Reviews (17) |
| Calculator | Read Reviews (5) |
IT and Other Capabilities
for OpenBack
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (26) |
| Data Export | Read Reviews (19) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (26) |
| Data Export | Read Reviews (19) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (22) |
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (22) |
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Custom Reports | Read Reviews (60) |
| Analytics | Read Reviews (22) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Custom Reports | Read Reviews (60) |
| Analytics | Read Reviews (22) |
Software Failure Risk Guidance
?for OpenBack
Overall Risk Meter
Top Failure Risks for OpenBack
Vendor Profile Details
Company Name
OpenBack
Company Website
https://openback.com/HQ Location
8 Leeson Park Dublin 6 D06N6T1 Ireland
Employees
11-50
Social
Financials
SEED
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