Callback and Call Scheduling Software Features | Novocall
Design Case Studies and Success Stories with Novocall
CASE STUDY RCC Graphic Designs
Novocall helped RCC Graphic Designs increase their clients' calls by 30%. The company used Novocall's click-to-call and call tracking solutions to engage inbound leads and track ad campaign performan...ce. They also used TimeSync to schedule calls and handle missed calls. As a result, they saw 20+ more calls per client, 10+ messages per month, and at least 15+ new opportunities. Novocall made it easy to follow up on missed calls and improved lead conversions.
Financial Services Case Studies and Success Stories with Novocall
CASE STUDY Validus
Novocall's click-to-call solution helped Validus increase inbound call volume by 36%. Validus used to lose 30% of leads due to tedious web forms. Novocall made it easier for website visitors to conne...ct, reducing drop-off rates. Integration with Google Analytics let Validus track leads from ad campaigns and optimize ad spend. 20% of AdWord leads converted through Novocall, boosting leads and saving money.
Novocall helped White Jacobs & Associates increase inbound calls by over 600% each month. Before Novocall, WJA lost leads because their process was manual and slow. With Novocall’s click-to-call solu...tion, leads could connect instantly or schedule a callback. This led to a 45% increase in conversions and a 15% increase in revenue. Novocall also helped WJA keep up with leads during the COVID-19 pandemic and improved their referral business.
Entertainment Case Studies and Success Stories with Novocall
CASE STUDY Tag Team Inc.
Novocall helped Tag Team Inc. solve the problem of losing leads from their website chat. The team used Novocall's click-to-call and TimeSync tools to engage inbound leads and schedule calls. The roun...d robin feature assigned calls to available reps, reducing missed calls and customer wait times. Tag Team now gets 30+ sales calls every month and keeps up with competitors. The system lets them track and return missed calls, making it easier to manage leads.
Education Case Studies and Success Stories with Novocall
CASE STUDY SUTD (Singapore University of Technology and Design)
Novocall helped SUTD admissions improve customer service and productivity. During peak application periods, SUTD faced many missed calls and manual scheduling. Novocall's click-to-call solution let t...he team engage with prospective students and route calls to available staff. Applicants could schedule calls at convenient times, reducing missed calls. The admissions team eliminated manual scheduling and improved the applicant experience. SUTD saw an increase in inbound calls and fewer complaints from applicants.
Novocall helped Exabytes, a digital marketing agency, increase their inbound calls by over 300% each month. Exabytes used Novocall's click-to-call widget, call tracking, and TimeSync appointment sche...duling. The setup took only 10 minutes, much faster than other solutions. Inbound calls rose from about 10 to 30-40 per month, letting the sales team focus on warm leads. Novocall also made it easier to track ad campaign performance and schedule high-quality calls.
Novocall helped iClick Media, a digital marketing agency, track and manage client calls. Before Novocall, iClick Media used many tools, making it hard to see all data in one place. Novocall's click-t...o-call and call tracking features gave a unified view and made reporting easy. After using Novocall, iClick Media saw a 16% increase in leads for their client Gold Autoworks. Features like instant callbacks and lead routing helped boost results.
Other Industry Case Studies and Success Stories with Novocall
CASE STUDY Ecoperla
Novocall helped Ecoperla boost sales calls by over 100 in just one month. Ecoperla used Novocall's click-to-call widget and TimeSync to engage inbound leads and schedule high-quality calls. The compa...ny saw 100 new sales opportunities each month and improved web conversion rates. TimeSync reduced missed calls and helped qualify leads, letting sales reps focus on buyers ready to purchase. Novocall saved time, improved lead quality, and streamlined sales communication for Ecoperla.
Novocall helped Supertripper boost sales calls from 20 to 90 per month. Supertripper used to rely on slow email forms for demos. Novocall's click-to-call widget let leads request instant callbacks. T...he sales team now talks to more hot leads fast. Installation took just 2 minutes. Novocall is a cost-effective way to turn website visitors into leads.
Novocall helped EU Holidays improve their sales process. Before, many customers called after hours or waited for email replies, leading to missed calls and low website-to-call conversions. With Novoc...all's click-to-call widget, website visitors could request instant callbacks or schedule calls. This reduced missed calls and manual rescheduling. EU Holidays saw 100+ more successful sales calls, over 200 WhatsApp leads, a 10% faster sales response time, and a 20% increase in conversion rates.
