NetExam LMS helped Trellix shift from in-person to digital-first customer training during the pandemic. Trellix used NetExam to deliver virtual... instructor-led training, self-paced elearning, and flexible credit-based course access. Over 90% of learners reported satisfaction with Trellix training. The new system led to higher NPS, better retention, and fewer support tickets. Trellix now serves 3,000 learners a year with tailored training options.
NetExam LMS helped Trellix improve its customer training program. Trellix needed to move from live to digital training during the... pandemic. NetExam allowed Trellix to offer virtual instructor-led training and flexible credit-based course purchases. This led to over 90% customer training satisfaction. Trellix also saw higher customer retention, better Net Promoter Scores, and lower support costs.
Events Services Case Studies and Customer Success Stories with NetExam LMS+
AVIXA
- Events Services
- Medium
Fairfax, USA
NetExam LMS+ helped AVIXA manage its certification programs for over 11,000 members. AVIXA needed a system to track renewal units... and handle advanced e-commerce for its courses. NetExam LMS+ enabled precise tracking and seamless transcript updates. During the COVID-19 pandemic, enrollments jumped from 150 to 8,000 per day, but the platform never crashed. AVIXA saw 75,413 course completions in one year, supporting global growth and member engagement.
Computer Software Case Studies and Customer Success Stories with NetExam LMS+
AMD
- Computer Hardware
NetExam LMS helped AMD transform its extended enterprise training after acquiring Xilinx. AMD needed a user-friendly portal for global training... partners, with e-learning and e-commerce features. NetExam LMS enabled AMD to offer blended learning, on-demand courses, and instructor-led training. AMD consolidated all training under one brand and used NetExam's e-commerce to sell bundles, saving customers up to 65%. AMD doubled training participation and saved 40 admin days each year.
Consumer Goods Case Studies and Customer Success Stories with NetExam LMS+
Royal Canin
- Consumer Goods
- Very Large
Aimargues, France
Royal Canin uses NetExam LMS to train veterinarians, partner organizations, and store employees. The training covers product knowledge, communication, and... customer service. NetExam helps Royal Canin track training goals and achievements across their supply chain. This approach improves margins, employee benefits, and customer experience. Pets and pet owners benefit from better care and service.
Sabre
- Information Technology And Services
- Large
Southlake, USA
Sabre used NetExam LMS to improve travel agent training. The platform let Sabre create, deliver, and track custom training modules.... New agent onboarding became faster and more efficient. Integration with Salesforce helped Sabre track agent progress and certifications. Agents learned Sabre software and customer service best practices. This led to better service and stronger business results for Sabre.
Telecommunications Case Studies and Customer Success Stories with NetExam LMS+
AT&T
- Telecommunications
- Very Large
Dallas, USA
AT&T used NetExam LMS to certify its partners before they could sell AT&T products. The platform made it easy to... track certification progress and ensure compliance. Some partners accessed higher-level training, which led to more profit opportunities. Reporting and analytics tools helped manage the certification process. NetExam LMS supported partner and channel training for AT&T across North America.
