Customers.ai Overview

This is a summary of the comprehensive capabilities and benefits of Customers.ai based on over 3999 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Customers.ai, Drift, Verint Messaging, Sparkcentral, Dashly, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Customers.ai is right for your needs? Our Cuspera AI engine can evaluate how Customers.ai fits your specific business needs, industry, and context. Get your personalized assessment report today.

Customers.ai supports business activities such as:

  • Engagement Management
  • Advertisement
  • Communication Management
  • Generation Of New Leads
  • Drip Marketing

Customers.ai can help you with many business goals, such as Acquire Customers, Grow Market Share, Enhance Customer Relationships, Enter New Markets Internationally Or Locally, Increase Sales & Revenue, etc. It can help manage these activities if you use Social Media Chat Facebook etc. for these needs. As a solution, Customers.ai's capabilities include Bot, Widgets, Templates, etc.

Customers.ai Marketing and Advertising Vertical is its biggest customer base.

Reviews

"...MobileMonkey allows marketers to create powerful chatbots, interact with their customers, segment their audience, grow their contact list, and drive conversions...." MobileMonkey Review: Facebook Messenger Chatbot Platform for Marketers

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Customers.ai solved their Conversational Marketing needs. Cuspera uses 3999 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

Business Priorities

Acquire Customers and Grow Market Share are the most popular business priorities peers achieved using Customers.ai.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Build Brand Awareness
  • Scale Best Practices
  • Establish Thought Leadership
  • Launch New Products
  • Improve Internal Communications
  • Reduce Bounce
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Advertisement , Communication Management , as the business use cases that they have been most satisfied while using Customers.ai.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Social Media and Chat

4.95/5 ★

Read Reviews (278)

"...MobileMonkey allows marketers to create powerful chatbots, interact with their customers, segment their audience, grow their contact list, and drive conversions...." MobileMonkey Review: Facebook Messenger Chatbot Platform for Marketers
engaging and following up

4.95/5 ★

Read Reviews (226)

"...The concept is similar to that of email blasts, but with higher engagement...."
Advertisement with Social Media and Facebook

4.63/5 ★

Read Reviews (239)

"...Cat shared her secrets to scaling using Facebook Messenger ads with lead qualifying bots during the MobileMonkey Facebook Ads Virtual Summit in January...." How to Scale Your Agency with a Lead-Qualifying Facebook Messenger Bot A Tactical How-to & Bot
Communication Management with Social Media, Facebook and E-Mail

4.18/5 ★

Read Reviews (136)

"...Facebook s Libra was originally published in Marketing and Entrepreneurship on Medium, where people are continuing the conversation by highlighting and responding to this story...." 9 Things to Know About Facebook s Libra
sending & publishing communications

4.13/5 ★

Read Reviews (125)

"...I ve shown you how to send mass messages to your Messenger contacts via the MobileMonkey chat blaster...."
tracking & monitoring communications

3.46/5 ★

Read Reviews (1)

"...#8 Social Media Monitoring Social media marketing campaigns involve interacting with lots of people...."
PEER EXPERIENCES
Engagement Management with Social Media and Chat

4.95/5 ★

Read Reviews (278)

"...MobileMonkey allows marketers to create powerful chatbots, interact with their customers, segment their audience, grow their contact list, and drive conversions...." MobileMonkey Review: Facebook Messenger Chatbot Platform for Marketers
engaging and following up

4.95/5 ★

Read Reviews (226)

Advertisement with Social Media and Facebook

4.63/5 ★

Read Reviews (239)

"...Cat shared her secrets to scaling using Facebook Messenger ads with lead qualifying bots during the MobileMonkey Facebook Ads Virtual Summit in January...." How to Scale Your Agency with a Lead-Qualifying Facebook Messenger Bot A Tactical How-to & Bot
Communication Management with Social Media, Facebook and E-Mail

4.18/5 ★

Read Reviews (136)

"...Facebook s Libra was originally published in Marketing and Entrepreneurship on Medium, where people are continuing the conversation by highlighting and responding to this story...." 9 Things to Know About Facebook s Libra
sending & publishing communications

4.18/5 ★

Read Reviews (125)

tracking & monitoring communications

4.18/5 ★

Read Reviews (1)

52+ more Business Use Cases

Our AI advisor, Wyz, harnessed 3999 insights from peers and experts to help you assess how these Customers.ai use cases fit your Conversational Marketing needs.

Based on peer insights

Cuspera recommends Customers.ai for

Use Cases Engagement Management , Advertisement , Communication Management
Medium Social Media, Chat, Facebook
Features Bot, Widgets, Templates
Business Priorities Acquire Customers, Grow Market Share, Enhance Customer Relationships
Industries Marketing And Advertising, Media Production, Education

Frequently Asked Questions(FAQ)

for Customers.ai

What is Customers.ai?

Customers.ai is a B2C outbound marketing and sales automation tool to use and created with marketers and business owners in mind.

What is Customers.ai used for?

Customers.ai is a Conversational Marketing Software mainly used by its customers to Acquire Customers and Grow Market Share by Engagement Management, Advertisement and Communication Management .

What are the top features of Customers.ai?

bot, Widgets and Templates are some of the top features of Customers.ai.

Who uses Customers.ai?

Customers.ai is used by Marketing And Advertising, Media Production and Education among other industries.

What are Customers.ai alternatives?

Drift, Verint Messaging, Sparkcentral and Dashly are popular alternatives for Customers.ai.

Popular Business Setting

for Customers.ai

Top Industries

  • Marketing and Advertising
  • Media Production
  • Education

Popular in

  • Small Business
  • Mid Market

Peers used Customers.ai to Acquire customers and Grow market share

Peer and Expert Opinion on Features

for Customers.ai

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
bot

4.39/5 ★

Read Reviews (417)
Widgets

3.50/5 ★

Read Reviews (182)
Templates

3.14/5 ★

Read Reviews (91)
Personalization

4.64/5 ★

Read Reviews (64)
Alerts: popups & Notifications

4.27/5 ★

Read Reviews (56)
FEATURES RATINGS AND REVIEWS
bot

4.39/5 ★

Read Reviews (417)
Widgets

3.50/5 ★

Read Reviews (182)
Templates

3.14/5 ★

Read Reviews (91)
Personalization

4.64/5 ★

Read Reviews (64)
Alerts: popups & Notifications

4.27/5 ★

Read Reviews (56)

IT and Other Capabilities

for Customers.ai

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.14/5 ★

Read Reviews (46)
Data Import

3.96/5 ★

Read Reviews (130)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.14/5 ★

Read Reviews (46)
Data Import

3.96/5 ★

Read Reviews (130)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.66/5 ★

Read Reviews (158)
24/7 Support

4.56/5 ★

Read Reviews (275)
Email Support

3.54/5 ★

Read Reviews (13)
Phone Support

2.58/5 ★

Read Reviews (10)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.66/5 ★

Read Reviews (158)
24/7 Support

4.56/5 ★

Read Reviews (275)
Email Support

3.54/5 ★

Read Reviews (13)
Phone Support

2.58/5 ★

Read Reviews (10)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.47/5 ★

Read Reviews (27)
Analytics

4.71/5 ★

Read Reviews (63)
Custom Reports

3.75/5 ★

Read Reviews (414)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.47/5 ★

Read Reviews (27)
Analytics

4.71/5 ★

Read Reviews (63)
Custom Reports

3.75/5 ★

Read Reviews (414)

Software Failure Risk Guidance

?

for Customers.ai

Overall Risk Meter

Low Medium High

Top Failure Risks for Customers.ai

Vendor Profile Details

Company Name

Customers.ai

Company Website

https://customers.ai/

HQ Location

Employees

11-50

Social

Financials

SERIES A