MediaMarkt Austria used the mobile-pocket loyalty card app to improve digital customer loyalty. The challenge was to connect with customers across all channels and offer seamless loyalty benefits. Wi...th mobile-pocket, MediaMarkt digitized loyalty cards and made club benefits easily accessible. Regular customers in mobile-pocket increased by over 40%. Impressions grew by 75% in one year. A campaign to switch Saturn customers to MediaMarkt achieved a 30% click-through rate.
mobile-pocket helped Der Grissemann launch a digital B2B customer loyalty program. The company used mobile-pocket to manage customer cards and deliver exclusive offers to business clients. Targeted a...dvertising in the app led to a sharp increase in digital loyalty card usage, especially after a major event. The click rate in mobile-pocket was up to 20% higher than other channels. 20% of B2B customers now use the digital program, and feedback has been very positive.
mobile-pocket helps XXXLutz Group improve its omnichannel customer experience. The company digitized loyalty programs for its XXXLutz, Möbelix, and mömax brands using the mobile-pocket app. Customers... get targeted offers, push notifications, and easy voucher redemption in stores and online. Almost half of Austrian households have a loyalty card from XXXLutz Group. In Germany, the loyalty program grew by nearly 60% in 9 months.
mobile-pocket helped ASTRO Markenhaus move from a traditional business to a digital future. The company rebranded, refurbished shops, and launched a digital loyalty program using mobile-pocket. Custo...mers can sign up and access offers in the app. 60% of all ASTRO loyalty cards are now digitized in mobile-pocket. 20% of saved loyalty cards were requested through the app, reducing plastic card use. Geotargeting campaigns reached customers at the point of sale.
Banking Case Studies and Success Stories with mobile-pocket
CASE STUDY Raiffeisen Österreich, Volksbank and other Austrian banks
mobile-pocket HUB added loyalty card features to Austrian bank wallets. Banks wanted to make mobile payments more popular in Austria. The solution put loyalty cards, offers, and bonus programs into t...he banks’ mobile wallets. Now, customers can pay and use loyalty cards in one app. This makes mobile payments easier and more attractive for users.
Vodafone used mobile-pocket to power loyalty and offers in its NFC mobile wallet across six European countries. The platform enabled easy integration of loyalty cards, campaign management, and report...ing, helping Vodafone deliver a seamless shopping experience. Users could store loyalty cards, redeem coupons, and make payments in one app. Vodafone Wallet saw continuous user growth, high store ratings, and won global awards for best loyalty incentive programme and engagement. The solution set a benchmark in mobile payments and customer loyalty.
mobile-pocket helped Vodafone launch a mobile-only rewards program. Vodafone wanted to keep customers from switching providers and attract new users. The mobile-pocket SDK let Vodafone add rewards di...rectly into the MyVodafone app. Customers can see and redeem rewards in the app, both in stores and online. Millions of users started using the rewards platform within days. This improved customer satisfaction and loyalty for Vodafone.
