mobile-pocket Overview

Mobile-pocket serves as both a loyalty card app and a comprehensive loyalty platform, designed to enhance customer retention and engagement. Businesses across various industries leverage mobile-pocket to consolidate loyalty cards into a single digital platform, simplifying the customer experience. This tool is particularly valuable for teams aiming to boost customer loyalty and maintain relevance in competitive markets. By integrating seamlessly with existing systems, mobile-pocket allows companies to track customer interactions and reward loyalty effectively. This platform is trusted by leading brands, highlighting its reliability and effectiveness in fostering long-term customer relationships.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Advertisement, as the business use cases that they have been most satisfied with while using mobile-pocket.

Other use cases:

  • Lifetime Value Management
  • Campaign Management
  • Measuring Customer Satisfaction
  • Channel Marketing
  • Marketing Mix
  • Digital Signature
  • Contacts History
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using mobile-pocket.

Other priorities:

  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Scale Best Practices
See all business priorities See less business priorities

mobile-pocket Use-Cases and Business Priorities: Customer Satisfaction Data

mobile-pocket works with different mediums / channels such as Mobile. Mobile App. Promotions etc.

mobile-pocket's features include Rewards, and Gamification. and mobile-pocket support capabilities include 24/7 Support, Email Support, Chat Support, etc. also mobile-pocket analytics capabilities include Custom Reports, and Analytics.

Reviews

"Given the fast time to market in Spain and excellent customer experience delivered in the Spain implementation we wouldn't hesitate to recommend mobile-pocket to any market looking for a Rewards solution" - Simon Island

mobile-pocket, Amperity Customer Data Management, Plink, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mobile-pocket enhances customer loyalty globally through its dual-functionality as a loyalty card app and platform. Businesses can maximize relevance and engagement with their loyal customers.

Popular Business Setting

for mobile-pocket

Top Industries

  • Telecommunications
  • Retail

Popular in

mobile-pocket is popular in Telecommunications, and Retail, and is widely used by

mobile-pocket Customer wins, Customer success stories, Case studies

What Are the key features of mobile-pocket for Loyalty Management?

What makes mobile-pocket ideal for Engagement Management?

How does mobile-pocket facilitate Lifetime Value Management?

11 buyers and buying teams have used Cuspera to assess how well mobile-pocket solved their Customer Loyalty Management needs. Cuspera uses 287 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

CUSTOMERS TESTIMONIALS
mobile-pocket testimonial

Simon Island

Group Head of Marketing Technology Strategy

Vodafone Group
Given the fast time to market in Spain and excellent customer experience delivered in the Spain implementation we wouldn't hesitate to recommend mobile-pocket to any market looking for a Rewards solution Testimonial By Simon Island
mobile-pocket testimonial

Martin Sprengseis

partner

bluesource
The MyVodafone app is the perfect channel to deliver rewards. Almost the whole Vodafone customer base has already installed the app on their mobiles, they can find out and redeem their rewards anytime. This contributes enormously to customer satisfaction and loyalty Testimonial By Martin Sprengseis
mobile-pocket testimonial

Maria Strohmaier

CEO

Astro Handels GesmbH
Going for mobile-pocket was the right choice. The fact that most of our registered customers had already digitized their loyalty card in mobile-pocket and being able to deliver them our offers to our directly through the app were decisive. Having an app explicitly developed for this would have been... costly and complex to maintain and market. In this way we can focus on what we do best: offering the perfect product range to our loyal customers

Testimonial By Maria Strohmaier
CUSTOMERS TESTIMONIALS
mobile-pocket testimonial

Simon Island

Group Head of Marketing Technology Strategy

Vodafone Group
Given the fast time to market in Spain and excellent customer experience delivered in the Spain implementation we wouldn't hesitate to recommend mobile-pocket to any market looking for a Rewards solution Testimonial By Simon Island
mobile-pocket testimonial

Martin Sprengseis

partner

bluesource
The MyVodafone app is the perfect channel to deliver rewards. Almost the whole Vodafone customer base has already installed the app on their mobiles, they can find out and redeem their rewards anytime. This contributes enormously to customer satisfaction and loyalty Testimonial By Martin Sprengseis
mobile-pocket testimonial

Maria Strohmaier

CEO

Astro Handels GesmbH
Going for mobile-pocket was the right choice. The fact that most of our registered customers had already digitized their loyalty card in mobile-pocket and being able to deliver them our offers to our directly through the app were decisive. Having an app explicitly developed for this would have been... costly and complex to maintain and market. In this way we can focus on what we do best: offering the perfect product range to our loyal customers

Testimonial By Maria Strohmaier

XXXLutz Group - Retail

mobile-pocket helps XXXLutz Group improve its omnichannel customer experience. The company digitized loyalty programs for its XXXLutz, Möbelix, and mömax brands using the mobile-pocket app. Customers... get targeted offers, push notifications, and easy voucher redemption in stores and online. Almost half of Austrian households have a loyalty card from XXXLutz Group. In Germany, the loyalty program grew by nearly 60% in 9 months.

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Vodafone - Telecommunications

mobile-pocket helped Vodafone launch a mobile-only rewards program. Vodafone wanted to keep customers from switching providers and attract new users. The mobile-pocket SDK let Vodafone add rewards di...rectly into the MyVodafone app. Customers can see and redeem rewards in the app, both in stores and online. Millions of users started using the rewards platform within days. This improved customer satisfaction and loyalty for Vodafone.

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Vodafone - Telecommunications

Vodafone used mobile-pocket to power loyalty and offers in its NFC mobile wallet across six European countries. The platform enabled easy integration of loyalty cards, campaign management, and report...ing, helping Vodafone deliver a seamless shopping experience. Users could store loyalty cards, redeem coupons, and make payments in one app. Vodafone Wallet saw continuous user growth, high store ratings, and won global awards for best loyalty incentive programme and engagement. The solution set a benchmark in mobile payments and customer loyalty.

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Raiffeisen Österreich, Volksbank and other Austrian banks - Banking

mobile-pocket HUB added loyalty card features to Austrian bank wallets. Banks wanted to make mobile payments more popular in Austria. The solution put loyalty cards, offers, and bonus programs into t...he banks’ mobile wallets. Now, customers can pay and use loyalty cards in one app. This makes mobile payments easier and more attractive for users.

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MediaMarkt Austria - Retail

MediaMarkt Austria used the mobile-pocket loyalty card app to improve digital customer loyalty. The challenge was to connect with customers across all channels and offer seamless loyalty benefits. Wi...th mobile-pocket, MediaMarkt digitized loyalty cards and made club benefits easily accessible. Regular customers in mobile-pocket increased by over 40%. Impressions grew by 75% in one year. A campaign to switch Saturn customers to MediaMarkt achieved a 30% click-through rate.

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Der Grissemann - Retail

mobile-pocket helped Der Grissemann launch a digital B2B customer loyalty program. The company used mobile-pocket to manage customer cards and deliver exclusive offers to business clients. Targeted a...dvertising in the app led to a sharp increase in digital loyalty card usage, especially after a major event. The click rate in mobile-pocket was up to 20% higher than other channels. 20% of B2B customers now use the digital program, and feedback has been very positive.

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mobile-pocket loyalty card app

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Peers used mobile-pocket for loyalty management and engagement management

mobile-pocket Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.04/5 ★

Read Reviews (7)
Analytics

3.22/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.04/5 ★

Read Reviews (7)
Analytics

3.22/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for mobile-pocket

Overall Risk Meter

Low Medium High

Top Failure Risks for mobile-pocket

mobile-pocket Profile

Company Name

mobile-pocket

Company Website

https://hub.mobile-pocket.com/en/

HQ Location

Business Campus One, Softwarepark 32, 4232 Hagenberg i.M., Austria

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE