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Hospitality Case Studies and Customer Success Stories with MeetingPackage
De Vere Hotels
- Hospitality
- Large
London, UK
MeetingPackage helped De Vere Hotels achieve an 87% instant booking conversion rate for small meetings. The platform integrated with Oracle... Opera, letting customers book meeting rooms online 24/7. Sales teams saved time by automating small bookings, focusing on larger events. De Vere Hotels saw a 314% higher conversion rate for instant bookings versus RFPs. The reporting tools made it easy to track performance and make quick decisions.
Strawberry used the Meetings & Events Booking Engine to automate group bookings. Before, it took two to three days to... get a quote, causing customer frustration and lost sales. With automation, booking times became much faster and admin work for sales teams dropped. Revenue teams gained better control over pricing. Customers now get instant confirmations and a smoother booking experience. The change led to higher conversions, especially for small meetings.
Hotel U14 used MeetingPackage’s Booking Engine to modernize meeting space bookings. Customers now see real-time availability and pricing, making booking... faster and easier. The hotel saw more bookings for small meeting rooms after adding transparent pricing. Automation cut down on emails and calls, so staff can focus on guests. MeetingPackage analytics helped the team spot peak demand and adjust prices. Guests praised the simple, quick booking process.
MeetingPackage helped The Ministry speed up its booking process. The team automated admin tasks and reduced manual work. Clients now... book rooms instantly and see prices in real time. The Ministry saw a big jump in conversion rates and happier clients. Revenue grew after using MeetingPackage for instant bookings.
Strawberry used the Meetings & Events Booking Engine to fix slow group booking processes. Before, it took two to three... days to send quotes, causing customer frustration and lost sales. With automation, booking times dropped, sales teams spent less time on admin, and customers got instant confirmations. Revenue teams gained better control over pricing. The booking experience became faster and smoother for everyone.
Dolce by Wyndham La Hulpe Brussels
- Hospitality
- Large
Brussels, Belgium
MeetingPackage helped Dolce by Wyndham La Hulpe Brussels reach an 80% confirmation rate for meeting room bookings. The hotel used... the platform to let guests book meetings online, reducing manual work for the sales team. Real-time availability and instant booking features made it easier to manage 40 meeting rooms. The average RFP confirmation time dropped to 4 hours. Flexible pricing and online booking improved customer experience and increased reservations.
MeetingPackage helped Strawberry hotels digitize their meetings and events sales process. Before, 90% of requests came by email and most... were for small meetings. The manual process slowed down response times and made booking harder for customers. With MeetingPackage's white label solution, customers can now see live prices and book meetings online in a few clicks. This change improved customer satisfaction and made sales staff happier. Meetings and events now make up 30–35% of Strawberry hotels' gross revenue.
MeetingPackage helped Sonesta automate lead management for over 800 hotels. The new system increased response rates by about 500% and... led to 24 times more business booked in just three months. Sonesta's teams gained real-time visibility into lead activity, making it easier to follow up and support franchisees. Franchise hotels became more engaged with group sales, and conversion rates improved. The platform's user-friendly design and built-in chat made adoption easy for hotel staff.
Events Services Case Studies and Customer Success Stories with MeetingPackage
Virtatalo
- Events Services
- Small
Vantaa, Finland
MeetingPackage helped Virtatalo move from scattered tools like Google Calendar and Excel to a single platform for meetings and events sales. The team now... tracks bookings and customer info in one place. Booking confirmation rate reached 86%. One third of bookings come after office hours. The calendar feature saves time and reduces errors. Instant booking supports fast reservations for clients.
CWT used MeetingPackage to solve the challenge of small meetings being booked directly with hotels, which made up 70% of transactions and were hard to track. CWT needed a... way to capture these bookings for better control, compliance, and data. MeetingPackage provided an online tool that let CWT’s customers search, book, and manage meeting spaces easily. This saved time for CWT, their customers, and hotels. Now, 25% of CWT’s turnover comes from meetings and events, with online booking as a key part of their service.
MeetingPackage Selected by Accor as Exclusive Global Provider for Group and Meetings & Events Distribution
MeetingPackage has been chosen by Accor as the exclusive global provider for digital distribution and automation of group accommodation and Meetings & Events bookings. This partnership will... utilize MeetingPackage's Group & M&E Central Reservation System to enhance Accor's booking capabilities, offering real-time bookings, dynamic pricing, and automated RFP management. The collaboration aims to transform Accor's digital strategy and streamline operations across its global hotel network.
VSR Enables "Voice as a Channel" Communication for MeetingPackage Customers With the VAIA Conversational AI Assistant - Hotel Online
MeetingPackage has partnered with VSR to integrate the VAIA Conversational AI Assistant, enabling advanced voice communication for hotel meetings and events. This integration allows... 24/7 engagement, capturing inquiries and providing instant quotes without human intervention, enhancing operational efficiency in the hospitality industry.
