MeetingPackage: Product updates, Customer stories, and Insights | 2026 Cuspera

MeetingPackage helped De Vere Hotels modernize small meeting bookings. Before, customers had to call or email to reserve meeting rooms. Now, they can book online anytime. This led to an 87% instant b...ooking conversion rate. Conversion is 314% higher for instant bookings versus RFP. One in five bookings now happens outside business hours. Customer satisfaction improved and booking failures dropped.
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MeetingPackage helped Sonesta automate lead management for group bookings. Sonesta had over 800 hotels and struggled with manual, slow sales processes. MeetingPackage built and launched a Global Lead... Passing System in just 45 days. The new system improved visibility, response times, and support for franchisees. Sonesta booked 24 times more business and saw a 500% increase in response rate after using the solution.
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Strawberry hotels uses MeetingPackage to improve Meetings & Events (M&E) sales for over 220 properties. M&E makes up 30% to 35% of their gross revenue. Before, 85% to 90% of requests came by email, a...nd most were small meetings. The sales process was manual and slow. MeetingPackage helps move from email chaos to a click-to-book system, making booking easier and faster.
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CWT used an online booking tool to manage small meetings for global corporations. The challenge was that 70% of transactions were small and booked directly with hotels, making them hard to manage. Th...e solution helped CWT capture these small day transactions online. This saved time for CWT, their customers, and hotels. Meetings and Events now make up 25% of CWT's total turnover.
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