Adobe Commerce Overview

This is a summary of the comprehensive capabilities and benefits of Adobe Commerce based on over 1082 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Adobe Commerce, Shift4shop, Miva eCommerce, PrestaShop, Neto, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Adobe Commerce is right for your needs? Our Cuspera AI engine can evaluate how Adobe Commerce fits your specific business needs, industry, and context. Get your personalized assessment report today.

Adobe Commerce supports business activities such as:

  • Products & Pricelist Management
  • Order Management
  • Helpdesk Management
  • Training & Onboarding
  • Merchandising

Adobe Commerce can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Improve ROI, Enhance Customer Relationships, Scale Best Practices, etc. It can help manage these activities if you use Offline Point Of Sale Website etc. for these needs. As a solution, Adobe Commerce's capabilities include Widgets, SEO, Personalization, etc.

Adobe Commerce was founded in 1982. Retail Vertical is its biggest customer base.

Reviews

"...The marketing features that come with magento, managing your products and your store...." Peer review by Kariuki P, ICT Officer, Sytems Admin, Hospitality

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Adobe Commerce solved their E-Commerce Platform needs. Cuspera uses 1082 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Adobe Commerce.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Products & Pricelist Management , Order Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Adobe Commerce.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Products & Pricelist Management with Offline, Point Of Sale and Website

4.84/5 ★

Read Reviews (36)

"...The marketing features that come with magento, managing your products and your store...."
Order Management with Offline, Point Of Sale, Social Media and Website

4.87/5 ★

Read Reviews (17)

"...Fulfilling orders and managing the content of the site all with one program!. Back end work on an e-commerce site is pretty simple with this software...."
Helpdesk Management with Social Media, Offline and Point Of Sale

4.85/5 ★

Read Reviews (15)

"...Community support is very helpful...."
PEER EXPERIENCES
Products & Pricelist Management with Offline, Point Of Sale and Website

4.84/5 ★

Read Reviews (36)

"...The marketing features that come with magento, managing your products and your store...." Peer review by Kariuki P, ICT Officer, Sytems Admin, Hospitality
Order Management with Offline, Point Of Sale, Social Media and Website

4.87/5 ★

Read Reviews (17)

"...Fulfilling orders and managing the content of the site all with one program!. Back end work on an e-commerce site is pretty simple with this software...." Peer review by User
Helpdesk Management with Social Media, Offline and Point Of Sale

4.85/5 ★

Read Reviews (15)

"...Community support is very helpful...." Peer review by Administrator

32+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1082 insights from peers and experts to help you assess how these Adobe Commerce use cases fit your E-Commerce Platform needs.

Based on peer insights

Cuspera recommends Adobe Commerce for

Use Cases Products & Pricelist Management , Order Management , Helpdesk Management
Medium Offline, Point Of Sale, Website
Features Widgets, SEO, Personalization
Business Priorities Acquire Customers, Increase Sales & Revenue, Improve ROI
Industries Retail, Information Technology And Services, Internet

Frequently Asked Questions(FAQ)

for Adobe Commerce

What is Adobe Commerce?

Adobe Commerce is an eCommerce platform providing personalized shopping experiences, with a flexible headless architecture, that enables seamless integration to third-party software, and allows for unlimited customization. It can be used in businesses of all sizes ranging from small to mid-market and large enterprises, across a wide range of industries.

What is Adobe Commerce used for?

Adobe Commerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Products & Pricelist Management, Order Management and Helpdesk Management .

What are the top features of Adobe Commerce?

Widgets, SEO and Personalization are some of the top features of Adobe Commerce.

Who uses Adobe Commerce?

Adobe Commerce is used by Retail, Information Technology And Services and Internet among other industries.

What are Adobe Commerce alternatives?

Shift4Shop, Miva ECommerce, PrestaShop and Neto are popular alternatives for Adobe Commerce.

Where is Adobe Commerce located?

Adobe Commerce is headquartered at 345 Park Avenue, San Jose, CA 95110-2704.

Popular Business Setting

for Adobe Commerce

Top Industries

  • Retail
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Adobe Commerce to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Adobe Commerce

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Widgets

4.06/5 ★

Read Reviews (47)
SEO

4.84/5 ★

Read Reviews (26)
Personalization

4.31/5 ★

Read Reviews (24)
Templates

3.47/5 ★

Read Reviews (15)
Dashboard

4.12/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Widgets

4.06/5 ★

Read Reviews (47)
SEO

4.84/5 ★

Read Reviews (26)
Personalization

4.31/5 ★

Read Reviews (24)
Templates

3.47/5 ★

Read Reviews (15)
Dashboard

4.12/5 ★

Read Reviews (7)

IT and Other Capabilities

for Adobe Commerce

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.24/5 ★

Read Reviews (36)
Data Import

2.80/5 ★

Read Reviews (95)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.24/5 ★

Read Reviews (36)
Data Import

2.80/5 ★

Read Reviews (95)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

3.76/5 ★

Read Reviews (5)
Email Support

3.48/5 ★

Read Reviews (4)
Phone Support

3.48/5 ★

Read Reviews (4)
24/7 Support

3.47/5 ★

Read Reviews (125)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

3.76/5 ★

Read Reviews (5)
Email Support

3.48/5 ★

Read Reviews (4)
Phone Support

3.48/5 ★

Read Reviews (4)
24/7 Support

3.47/5 ★

Read Reviews (125)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.38/5 ★

Read Reviews (31)
Custom Reports

4.11/5 ★

Read Reviews (133)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.38/5 ★

Read Reviews (31)
Custom Reports

4.11/5 ★

Read Reviews (133)

Software Failure Risk Guidance

?

for Adobe Commerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Adobe Commerce

Vendor Profile Details

Company Name

Adobe

Company Website

https://www.adobe.com/#

Year Founded

1982

HQ Location

345 Park Avenue, San Jose, CA 95110-2704

Employees

10001+

Social

Financials

SERIES A