Real-World Case Studies and Customer Success Stories with Leap Marketing & Analytics

Leap Event Technology helped The Complex, a top Salt Lake City music venue, streamline ticketing and event operations. The platform enabled... fast event listings, automated daily ticket sales reports, and improved email communications for last-minute updates. The Complex increased ticketing revenue and average order value, while saving significant time on manual tasks. Fans now enjoy easier parking and seating upgrades, enhancing their concert experience. Leap's support team provided ongoing help, making event management smoother for The Complex.
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Leap Event Technology helped State Farm Arena boost parking pass sales by 25%. The arena used Leap's email marketing services... to run A/B tests and automate campaigns. Open rates for event emails rose by up to 43%. The new email strategy saved staff time and made messaging more cohesive. Fans now get better information before events, improving their experience and confidence.
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Leap Event Technology helped New York Comic Con boost attendee satisfaction with its mobile app. The app's usefulness rating rose... from 6 to 7.8 out of 10 after adding personalization and wayfinding features. App downloads increased from 70% to 73% of attendees, with some segments growing by up to 90%. Interactive games and scavenger hunts drove fan engagement and data collection. Exhibitor lead capture usage jumped 90.6% year-over-year, helping vendors connect with more fans.
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Leap Event Technology helped Ice Castles grow ticket sales by 93%. Ice Castles faced long admission lines, rising customer support... needs, and lacked marketing data. Leap's event ticketing platform enabled timed entry, streamlined admissions, and improved customer support. The solution also provided better marketing insights. Ice Castles now enjoys faster admissions and higher sales each season.
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Leap Event Technology helped Awesome Con boost merchandise sales by 400%. The event faced challenges with inflexible ticketing, poor merch... upsell, and limited attendee support. Leap’s platform enabled online merch upsells, streamlined check-in, and provided expert onsite and call center support. Awesome Con also used Leap’s mobile app for personalized fan engagement and targeted sponsor promotions. The partnership led to higher ticket revenue, improved attendee experience, and new revenue streams.
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Leap Event Technology helps New York Comic Con improve fan experiences. They use Leap’s mobile apps and event management tools.... NYCC increased fan satisfaction and exhibitor engagement. Operations became more efficient. Leap’s solutions support this major pop culture convention every year.
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Leap Event Technology helped State Farm Arena boost parking pass sales by 25% through targeted email marketing and A/B testing. The arena team... saved time by automating campaigns and streamlining messaging. Click-through rates for "know before you go" emails rose by 29.4% for sports and 43% for other events. Leap's expertise enabled State Farm Arena to monetize email space and simplify suite rental sales. The partnership improved marketing efficiency and results for this major Atlanta venue.
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Leap Event Technology helped The Complex streamline ticketing, email, and reporting for concerts and events. The Complex can now create... ticket links in under seven minutes and automate daily ticket sales reports, saving over 150 hours a year. Email campaigns notify fans quickly about cancellations or updates. Upselling features increased average order value by 5%, and ticketing revenue rose 8.8% from 2022 to 2023. Fans can now buy parking and seat upgrades online, making the concert experience easier and more fun.
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Leap Event Technology helped Awesome Con boost online merchandise sales by 400%. The event faced challenges with inflexible ticketing, poor... merch upsell, and lack of attendee support. Leap's ticketing platform enabled merch upsells during checkout, streamlined event operations, and provided expert call center support. Awesome Con also saw a 121% increase in ticket revenue and resolved over 1,200 attendee requests. The partnership improved fan experience and event management.
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Leap Event Technology helped Ice Castles grow ticket sales by 93%. Ice Castles faced long admission lines, high customer support... needs, and lacked marketing data. Leap's event ticketing platform introduced timed entry, expert customer support, and advanced event intelligence. Wait times dropped by 2 hours and 17,000 support requests were resolved per season. Ice Castles expanded smoothly and improved attendee experience.
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Leap Event Technology helped New York Comic Con boost attendee satisfaction by 30% with its mobile app. The app's new... personalization and wayfinding features raised its usefulness rating from 6 to 7.8 out of 10. App downloads increased from 70% to 73% of attendees, with some segments seeing up to 90% growth. Leap's integration with KOMO enabled interactive games and badge activations, driving fan engagement and valuable data collection. Over 200,000 fans attended the 4-day event, and 90.6% of exhibitors used lead capture tools.
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Leap Event Technology helps New York Comic Con improve fan experiences. NYCC uses Leap’s mobile apps and event management tools.... These solutions boost fan satisfaction and exhibitor engagement. NYCC also benefits from more efficient event operations. Leap’s technology supports NYCC in delivering a top convention every year.
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Leap Event Technology helped New York Comic Con boost attendee satisfaction by 30% with its mobile app. The app improved... personalization and wayfinding, raising its usefulness rating from 6 to 7.8 out of 10. App downloads grew from 70% to 73% of attendees, with some segments seeing up to 90% growth. Exhibitor lead capture usage jumped 90.6% year-over-year. Leap’s solutions also enabled interactive games, scavenger hunts, and better data collection for fans and vendors.
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Leap Event Technology helps New York Comic Con improve fan experiences. NYCC uses Leap’s mobile apps and event management tools.... These solutions boost fan satisfaction and exhibitor engagement. NYCC also benefits from more efficient event operations. Leap’s technology supports this iconic pop culture convention every year.
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Leap Event Technology helped The Complex streamline ticketing, email, and reporting for concerts and events. The Complex can now create... ticket listings in under 10 minutes and automate daily ticket sales reports. Email campaigns notify fans quickly about cancellations or updates. Upselling features let fans buy parking and seat upgrades online. In 2023, The Complex saw an 8.8% increase in ticketing revenue and saved over 150 hours on reporting. Average order value rose by 5% with upsells.
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Leap Event Technology helped Awesome Con boost online merchandise sales by 400%. The event used Leap’s ticketing platform to upsell... merch during checkout, leading to a surge in pre-event sales. Leap’s onsite support team trained staff and streamlined admission, improving crowd flow and attendee experience. Their call center handled over 1,200 attendee requests, ensuring seamless support. Ticket revenue increased by 121% after switching to Leap.
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Leap Event Technology helped Ice Castles grow ticket sales by 93% year-over-year. Ice Castles faced long admission lines, rising customer... support needs, and lacked marketing data. Leap's event ticketing platform enabled timed entry, streamlined admissions, and improved crowd flow. Their call center handled 17,000+ support requests per season. Marketing campaign tracking improved, helping Ice Castles expand to new locations.
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Leap Event Technology helped State Farm Arena boost parking pass sales by 25%. The arena used Leap to automate and... optimize email marketing for events, parking, and suite rentals. A/B testing improved open rates by up to 5% and increased parking pass sales by 6%. "Know before you go" emails saw click-through rates rise by 29.4% for sports and 43% for other events. The new email strategy saved staff time and improved the fan experience.
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Leap Event Technology helped Oakland Roots and Soul Sports Club break their attendance record by selling 26,575 tickets to their 2025 home opener. The club saw... a 7x return on ad spend for the event and a 3x increase for the full season. Leap managed digital advertising and email marketing, leading to a 20% increase in email subscribers and a 46% rise in emails sent. Game attendance doubled from 2024 to 2025. Leap’s data-driven marketing and creative support fueled rapid fanbase growth and record ticket sales.
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Leap Event Technology helped the Kansas City Chiefs automate their CRM and marketing. The Chiefs eliminated manual data entry and... reduced duplicate records. Sales reps now get leads instantly, speeding up ticket sales. Leap managed over 65 digital ad campaigns in 2024, boosting conversions and ad spend returns. Chiefs can now track streaming ad conversions and handle more projects in-house. Leap’s support freed up the Chiefs’ team to focus on fans and key campaigns.
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Leap Event Technology transformed the Kansas City Chiefs' marketing and CRM operations. They automated lead capture, cutting manual work and... boosting conversions. Leap centralized CRM data, built custom apps, and eliminated duplicates, making teams more efficient. Their digital ad management enabled the Chiefs to run 65+ campaigns in 2024, driving ticket sales and tracking streaming ad conversions. Leap's support let the Chiefs handle small projects in-house and focus on big campaigns like season ticket renewals.
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Leap Event Technology helped the Kansas City Chiefs automate their CRM and marketing. The Chiefs eliminated manual data entry and... reduced duplicate records. Sales reps now get leads instantly, speeding up ticket sales. Leap managed over 65 digital ad campaigns in 2024, boosting conversions and return on ad spend. Streaming ad integration let the Chiefs track conversions and target last-minute buyers. Leap’s support freed up the Chiefs’ team to focus on key projects and playoff prep.
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