Real-World Case Studies and Customer Success Stories with Leadoo

Leadoo helped Föli, the Turku region public transport service, improve their website experience. The team quickly adopted Leadoo’s chatbot and... analytics tools with clear onboarding. Customer service workload dropped as live chat use fell by 25%, saving 215 working days. Föli received ongoing support and regular meetings to optimize their bots. They plan to launch an AI-powered chatbot to further enhance digital services.
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Leadoo helped Delamode, a logistics company, get more qualified leads. Before, Delamode only had a basic contact form and struggled... to qualify leads. Leadoo's bots and conversion tools improved user experience and lead quality. Now, Delamode gets about 65 leads per month, with 80% being high quality. Over 50% of homepage visitors request a quote. The site sees more than 3,000 new unique visitors monthly. The conversion rate is just over 1%.
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Leadoo helped WB Power boost lead generation and qualification. After adding Leadoo bots to their website, WB Power saw a... 27x return on investment in just six months. The bots captured and pre-qualified leads, improving both the number and quality of enquiries. Leads worth nearly £500k converted through the site. Integration with Salesforce made sales follow-up easier and faster. WB Power plans to use AI for even more personalisation and growth.
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Keravan Energia used Leadoo to boost website lead generation and improve customer experience. Before Leadoo, they struggled to convert visitors... and track lead sources. Leadoo's bots automated lead collection and routing, reducing manual work. The number of leads and conversion rates increased. Customer service became faster and feedback quality improved. Collaboration between marketing and sales also got better.
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Leadoo AI helped MatrixWorks boost inbound website leads by 10x after its introduction. The AI assistant, Matt, now interacts with... 90% of all site leads, answering technical questions and guiding users to the right products. MatrixWorks uses Leadoo’s company identification and visual bots to target sales outreach and help prospects understand complex offerings. The AI assistant supports 40+ languages, enabling MatrixWorks to convert leads from across the EU. This has made Leadoo AI a key part of their sales and customer engagement strategy.
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Leadoo helped Särkänniemi, Finland’s top amusement park, improve customer service and efficiency. Over 250,000 people used Leadoo’s tools for support... on rides, tickets, and parking. During peak season, only 0.3% of 25,000 customer dialogues needed further help. In the online store, 98.8% of visitor questions were resolved automatically. Särkänniemi reduced its customer service workload and improved visitor satisfaction.
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Leadoo helped Express Glass Warehouse boost revenue per website visitor by 62%. The company used Leadoo's conversion tools, including chatbots... and inpage bots, across three ecommerce sites. Despite a 28% drop in traffic, online revenue rose 16% after implementation. The average discussion-to-lead rate reached 34%. Leadoo also reduced FAQs for the sales team and improved lead quality.
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Leadoo AI helped TPT Retirement Solutions cut contact centre enquiries by 32% in just two months. Over one third of... website visitors engaged with Leadoo bots, improving user experience and self-service. The AI chatbot achieved a 92% user acceptance rate on answers. TPT used Leadoo to guide different audiences and reduce repetitive admin work. Strict compliance guardrails ensured accurate, safe responses for pension members.
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Leadoo helped Portland Training increase website leads by 216% year-on-year. Portland Training used Leadoo's bots to guide visitors to the... right courses and pre-qualify leads. This reduced irrelevant enquiries and saved time for the engagement team. Lead quality improved, with 37% of all leads in 2023 coming from Leadoo bots. The team now spends more time supporting learners and less time on unqualified leads.
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Leadoo helped Lomond, a major UK property group, boost qualified website leads by 48% across 12 brands in just three months. Lomond used Leadoo... bots to pre-qualify enquiries, making it easier for teams to close more deals. Linley & Simpson, Lomond’s largest brand, saw their property valuation close rate rise from 70% to 82%. The platform also cut support and tenant phone calls by more than half, improving customer experience. Lomond now uses Leadoo for landlord surveys, increasing engagement and retention.
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Leadoo helped IROResearch turn their website into a lead generation tool. Before, their site was just a brochure and did... not collect leads. By adding proactive bots, IROResearch started serving visitors from the first moment. The team quickly followed up with new leads. In the first year, they saw a 600% ROI. They also built new client relationships that will bring future business.
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Leadoo helped RTK Personal Service double their new sales leads and monthly sales. The company used Leadoo's chatbot and InpageBot... to make job applications easier and guide website visitors. Hundreds of people now apply for jobs each month, and the application process is much simpler. RTK Personal Service also improved customer service and got positive feedback from both job seekers and business clients. The Leadoo platform made their staffing and recruitment more efficient.
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