About Interaction Studio
Interaction Studio (formerly Evergage) enhances the power of Marketing Cloud with expanded real-time personalization. It helps to gain in-depth insights on each customer and apply AI to deliver personalized, cross-channel experiences at any point in their journey.
Interaction Studio helps to understand each customer's wants and needs and improve every campaign as it runs, hearing customer insights straight from the customer. It also helps to connect the customers' online and offline moments and maximize conversions, clickthroughs, revenues, and more.
Some of its features include identify individuals and accounts across digital properties, understand the business context, make the best decision automatically, recommend products and content for each customer, bridge digital and offline experiences, and more.
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Interaction Studio solves your Personalization needs.
Peer and Expert Opinions
Read Peer and Expert Experience for Business Use Cases
Personalized marketing With E mail
Engaging and following up
Advertisement With Mobile and Website and Offline and E mail
Helpdesk management With Offline and Mobile and Phone calls and Point of sale and Mobile app and Social media
Media buying With Mobile and Social media and Mobile app and Phone calls and E mail and Offline and Point of sale and Website
Market survey With E mail
Content management With Promotions and E mail
Communication management With E mail
Sending & publishing communications With E mail
Market research With Website and Display advertisement
Business development With Phone calls
Customer feedback management
Segmentation and targeting With Website
Telemarketing With Phone calls
Popular Business Setting
- Computer Software
- Information Technology and Services
- Information Services
- Mid Market
- Small Business
Interaction Studio Alternatives
IT and Other Capabilities
Top Failure Risks for Interaction Studio