About Interaction Studio
Interaction Studio (formerly Evergage) enhances the power of Marketing Cloud with expanded real-time personalization. It helps to gain in-depth insights on each customer and apply AI to deliver personalized, cross-channel experiences at any point in their journey.
Interaction Studio helps to understand each customer's wants and needs and improve every campaign as it runs, hearing customer insights straight from the customer. It also helps to connect the customers' online and offline moments and maximize conversions, clickthroughs, revenues, and more.
Some of its features include identify individuals and accounts across digital properties, understand the business context, make the best decision automatically, recommend products and content for each customer, bridge digital and offline experiences, and more.
Evaluating Interaction Studio for your Personalization need?
Our AI advisor, Wyz, harnessed 557 insights from peers and experts who used Interaction Studio to help you determine how well it fits your Personalization needs.
Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Interaction Studio solves your Personalization needs.
Peer and Expert Opinions
for
Interaction Studio
Goals
Enter new markets internationally or locally and Build brand awareness are the most popular goals peers achieved using Interaction Studio .
Processes
Peers recommend personalized marketing, engagement management, advertisement, as the business processes that they have been most satisfied while using Interaction Studio .
Read Peer and Expert Experience for Business Use Cases
Personalized marketing With E mail
Engagement management
Engaging and following up
Advertisement With Mobile and Website and Offline and E mail
Helpdesk management With Offline and Mobile and Phone calls and Point of sale and Mobile app and Social media
Media buying With Mobile and Social media and Mobile app and Phone calls and E mail and Offline and Point of sale and Website
Market survey With E mail
Account management
Content management With Promotions and E mail
Communication management With E mail
Sending & publishing communications With E mail
Digital marketing
Market research With Website and Display advertisement
Business development With Phone calls
Customer feedback management
Funnel analysis
Segmentation and targeting With Website
Telemarketing With Phone calls
Popular Business Setting
for
Interaction Studio
Top Industries
- Computer Software
- Information Technology and Services
- Information Services
Popular in
- Mid Market
- Small Business
- Enterprise
Interaction Studio Alternatives
Peer and Expert Opinion on Features
for
Interaction Studio
- Low
- Medium
- High
Personalization
Feedback surveys
IT and Other Capabilities
for
Interaction Studio
- Low
- Medium
- High
data
Data Import
Data Export
Support
Chat Support
Email Support
24/7 Support
Phone Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for Interaction Studio