IBM Spss Statistics Overview

IBM SPSS Statistics empowers decisions using advanced analytics tools for impactful insights. Features enable precision analysis for users.

Use Cases

Customers recommend Market Research, Funnel Analysis, Social Media Analytics, as the business use cases that they have been most satisfied with while using IBM Spss Statistics.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Collaboration
  • Forecasting
  • Lead Analytics
  • Proposal & Quote Management
  • Competitive Intelligence
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Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using IBM Spss Statistics.

Other priorities:

  • Launch New Products
  • Grow Market Share
  • Improve Brand Engagement
  • Scale Best Practices
  • Improve Efficiency
  • Increase Sales & Revenue
  • Acquire Customers
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IBM Spss Statistics Use-Cases and Business Priorities: Customer Satisfaction Data

IBM Spss Statistics works with different mediums / channels such as Social Media. Phone Calls. and Mobile.

IBM Spss Statistics's features include Feedback Surveys, Dashboard, Calculator, etc. and IBM Spss Statistics support capabilities include AI Powered, Chat Support, Email Support, etc. also IBM Spss Statistics analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Market research analytics to analyse mobile phones, user preferences and usage patterns amongst youth in developing countries...." Peer review by User

IBM Spss Statistics, OWOX, CB Insights, Crayon, G2 Seller Solutions, etc., all belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for IBM Spss Statistics

Top Industries

  • Education
  • Research
  • Hospital & Health Care

Popular in

  • Large Enterprise
  • Enterprise
  • Small Business

IBM Spss Statistics is popular in Education, Research, and Hospital & Health Care and is widely used by Large Enterprise, Enterprise, and Small Business.

IBM Spss Statistics Customer wins, Customer success stories, Case studies

How efficiently Does IBM Spss Statistics manage your Market Research?

How can IBM Spss Statistics enhance your Funnel Analysis process?

How efficiently Does IBM Spss Statistics manage your Social Media Analytics?

How can IBM Spss Statistics enhance your Helpdesk Management process?

What solutions does IBM Spss Statistics provide for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well IBM Spss Statistics solved their Marketing Data Intelligence needs. Cuspera uses 3382 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.

 

Cleveland Clinic and IBM Implement Quantum Workflow for Protein Simulation

IBM and Cleveland Clinic have implemented a quantum-centric supercomputing workflow to simulate a protein's electronic structure. Using IBM's Quantum Heron r2 processor, they modeled the 303-atom Trp...-cage miniprotein, demonstrating a hybrid quantum-classical approach. This method addresses computational bottlenecks in electronic structure calculations, advancing applications in pharmaceuticals and materials science.

 

SEI partners with IBM to deploy AI across operations

SEI has partnered with IBM to implement AI and automation across its operations. IBM Consulting will assist SEI in reviewing operational systems to automate tasks and redesign processes, using IBM's ...Enterprise Advantage platform. This collaboration aims to streamline client interactions and enhance operational efficiency.

 

SEI Engages IBM to Accelerate Enterprise Transformation Through Agentic AI

SEI is deploying IBM's Agentic AI to enhance its enterprise transformation efforts, leveraging advanced AI capabilities to drive innovation and efficiency.

Camping World - Retail - retail

Camping World faced challenges with its call centers, especially during the COVID-19 pandemic, leading to long wait times and inefficiencies. To address this, they partnered with IBM to implement a c...ognitive AI tool, IBM watsonx Assistant, to modernize their contact centers. This solution improved agent efficiency by 33% and reduced wait times to 33 seconds. Customer engagement increased by 40%, and the virtual assistant, Arvee, helped manage customer inquiries more effectively, especially after hours.

VIA Metropolitan Transit - Transportation/Trucking/Railroad - Transportation/Trucking/Railroad

IBM watsonx Assistant helped VIA Metropolitan Transit launch Ava, a digital agent for San Antonio riders. Ava answers over 150 common questions in English and Spanish, 24x7. Since launch, Ava has han...dled more than 41,000 conversations and assisted nearly 28,000 unique users. The solution integrates real-time bus arrival data and mapping APIs. VIA uses IBM Cloud analytics to track business KPIs and improve customer service.

IBM CIO Organization - Information Technology And Services - information technology and services

IBM SevOne helped the IBM CIO Organization modernize network observability. IBM replaced multiple legacy tools and reduced third-party costs by millions. The platform now monitors 20,328 devices and ...20 million flows per minute. SevOne's predictive analytics improved network performance and efficiency. IBM gained a unified network view, driving productivity and innovation.

Frequently Asked Questions(FAQ)

for IBM Spss Statistics

What is IBM Spss Statistics used for?

IBM Spss Statistics is a Marketing Data Intelligence Software mainly used by its customers to Improve ROI and Enhance Customer Relationships by Market Research, Funnel Analysis and Social Media Analytics .

What are the top features of IBM Spss Statistics?

Feedback surveys, Dashboard and Calculator are some of the top features of IBM Spss Statistics.

Who uses IBM Spss Statistics?

IBM Spss Statistics is used by Education, Research and Hospital & Health Care among other industries.

What are IBM Spss Statistics alternatives?

OWOX, CB Insights, Crayon and G2 Seller Solutions are popular alternatives for IBM Spss Statistics.

Where is IBM Spss Statistics located?

IBM Spss Statistics is headquartered at 1, New Orchard Road Armonk New York 10504-1722 USA.
lightning

Peers used IBM Spss Statistics for market research and funnel analysis

IBM Spss Statistics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (27)
Analytics

4.36/5 ★

Read Reviews (787)
Custom Reports

4.06/5 ★

Read Reviews (1190)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (27)
Analytics

4.36/5 ★

Read Reviews (787)
Custom Reports

4.06/5 ★

Read Reviews (1190)

Software Failure Risk Guidance

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for IBM Spss Statistics

Overall Risk Meter

Low Medium High

Top Failure Risks for IBM Spss Statistics

International Business Machines Corporation News

Product

IBM Announces New Cybersecurity Measures to Help Enterprises Confront Agentic Attacks

IBM has launched new cybersecurity measures, including the IBM Autonomous Security service, to help enterprises combat AI-driven cyber threats. This service uses AI agents to automate vulnerability remediation and enhance security operations at machine speed, addressing the growing threat of autonomous attacks. IBM's new cybersecurity assessment helps organizations identify risks and improve their defenses against these advanced threats.

Product

Introducing the Sterling OMS Agentic AI Activation Package from IBM Expert Labs

IBM Expert Labs has introduced the Sterling OMS Agentic AI Activation Package, a service that integrates AI agents into the Sterling Order Management System (OMS). These agents automate tasks, improve order operations, and enhance customer experiences. The package aims to reduce manual work and improve operational efficiency, promising significant reductions in call handling and order-related escalations, while boosting customer satisfaction.

Product

IBM Planning Analytics as a Service strengthens enterprise trust with SOC 2 compliance and IRAP Protected certification

IBM Planning Analytics as a Service has achieved SOC 2 compliance and IRAP Protected certification, enhancing its security and compliance credentials. These milestones reinforce IBM's commitment to providing a secure, controlled, and audit-ready planning environment for enterprises, particularly in regulated industries. The service, available on AWS and Azure, supports governance and facilitates efficient regulatory approvals, enabling organizations to scale planning with confidence.

Company

IBM returns to Visakhapatnam

IBM is resuming operations in Visakhapatnam, Andhra Pradesh, after a six-year hiatus, aiming to boost the region's IT sector. The company plans to employ over 500 professionals initially and targets exports worth 321 crore over three years. This move is part of Andhra Pradesh's strategy to attract global tech firms, facilitated by discussions with IBM's CEO at the World Economic Forum.

International Business Machines Corporation Profile

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

Financials

IPO