Globitel SpeechLog Call Recorder Overview
Here’s the scoop on Globitel SpeechLog Call Recorder ! We've gathered over 281 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Globitel SpeechLog Call Recorder , Plivo, InteliWISE Live Chat, iovox, Callr, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Globitel SpeechLog Call Recorder is right for your needs? Our Cuspera AI engine can evaluate how Globitel SpeechLog Call Recorder fits your specific business needs, industry, and context. Get your personalized assessment report today.
Globitel SpeechLog Call Recorder supports business activities such as:
- Call Recording
- Helpdesk Management
- Engagement Management
- Tracking & Monitoring Communications
- Call Searching
Globitel SpeechLog Call Recorder can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Improve Visibility, and Improve Internal Communications. It can help manage these activities if you use Phone Calls for these needs. As a solution, Globitel SpeechLog Call Recorder 's capabilities include Recording, and Personalization.
Reviews
"...Comprehensive multi-site call recording and playback capabilities optimize the use of network resources and enable data center consolidation...." Peer review from Globitel
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Globitel SpeechLog Call Recorder solved their Contact Center Software needs. Cuspera uses 281 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Globitel SpeechLog Call Recorder .
Use Cases
Peers recommend Call Recording , Helpdesk Management , Engagement Management , as the business use cases that they have been most satisfied while using Globitel SpeechLog Call Recorder .
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Call Recording with Phone Calls |
4.96/5 ★ |
"...Comprehensive multi-site call recording and playback capabilities optimize the use of network resources and enable data center consolidation...." Peer review from Globitel |
| Helpdesk Management with Phone Calls |
4.19/5 ★ |
"...Whether you need to capture every call in your center for regulatory compliance, or record a random sampling of calls for quality management, Globitel delivers on all your call recording needs...." Customer Engagement Optimization |
| Engagement Management |
4.57/5 ★ |
"...Globitel s Customer Engagement Optimization solutions are integrated and certified to work with the world s leading providers of telephony platforms...." Customer Engagement Optimization |
| engaging and following up |
4.31/5 ★ |
"...Globitel s Customer Engagement Optimization solutions are integrated and certified to work with the world s leading providers of telephony platforms...." Customer Engagement Optimization |
| PEER EXPERIENCES | |
|---|---|
| Call Recording with Phone Calls |
4.96/5 ★ |
"...Comprehensive multi-site call recording and playback capabilities optimize the use of network resources and enable data center consolidation...." Peer review from Globitel |
|
| Helpdesk Management with Phone Calls |
4.19/5 ★ |
"...Whether you need to capture every call in your center for regulatory compliance, or record a random sampling of calls for quality management, Globitel delivers on all your call recording needs...." Customer Engagement Optimization |
|
| Engagement Management |
4.57/5 ★ |
"...Globitel s Customer Engagement Optimization solutions are integrated and certified to work with the world s leading providers of telephony platforms...." Customer Engagement Optimization |
|
| engaging and following up |
4.57/5 ★ |
13+ more Business Use Cases
Our AI advisor, Wyz, harnessed 281 insights from peers and experts to help you assess how these Globitel SpeechLog Call Recorder use cases fit your Contact Center Software needs.
Peers used Globitel SpeechLog Call Recorder to Increase sales & revenue and Acquire customers
Globitel SpeechLog Call Recorder Alternatives
Peer and Expert Opinion on Features
for Globitel SpeechLog Call Recorder
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (50) |
| Personalization | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (50) |
| Personalization | Read Reviews (5) |
IT and Other Capabilities
for Globitel SpeechLog Call Recorder
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (54) |
| Data Import | Read Reviews (55) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (54) |
| Data Import | Read Reviews (55) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (18) |
| Phone Support | Read Reviews (7) |
| Chat Support | Read Reviews (3) |
| Email Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (18) |
| Phone Support | Read Reviews (7) |
| Chat Support | Read Reviews (3) |
| Email Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (11) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (11) |
Software Failure Risk Guidance
?for Globitel SpeechLog Call Recorder
Overall Risk Meter
Top Failure Risks for Globitel SpeechLog Call Recorder
Vendor Profile Details
Company Name
Globitel
Company Website
https://www.globitel.com/HQ Location
Karadsheh Plaza - Wasfi Al Tal Street - 3rd floor, P.O. Box 1786, Amman, 11821, JO
Employees
51-100
Social
Financials
PRIVATE
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