Fiix Overview

Fiix, an AI-powered CMMS platform, is trusted by over 4,000 maintenance teams to enhance asset management and performance. Asset maintenance is streamlined using Fiix's software.

Use Cases

Customers recommend Workflow Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Fiix.

Other use cases:

  • Order Management
  • Communication Management
  • Social Media Analytics
  • Generation Of New Leads
  • Products & Pricelist Management
  • Contacts History
  • Performance Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Fiix.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Grow Market Share
  • Enhance Customer Relationships
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Fiix Use-Cases and Business Priorities: Customer Satisfaction Data

Fiix works with different mediums / channels such as Website. Mobile. Video etc.

Fiix's features include Dashboard, Recording, Alerts: Popups & Notifications, etc. and Fiix support capabilities include Phone Support, Email Support, AI Powered, etc. also Fiix analytics capabilities include Analytics, and Custom Reports.

Reviews

"...General workflow and maintenance scheduling is the main usage this app sees for us but has been incredibly useful in that regard. ...." Peer review by Verified Reviewer, Utilities

Peer review evidence (same sources as the product rating summary)

"...Standardized workflow, asset maintenance history, easy to use so personnel on the floor are actually using the system which ensures we are capturing the information we want...." Peer review by Tony L., TPM Champion
"...Helpdesk tool helps us connect to our internal customers...." Peer review by Ljubomir J., Facilities Manager
"...for us, this software allows us to manage our maintenance program with ease and the follow up of the performance is clearly reflected on the indicators it has integrated. ...." Peer review by Francisco Javier R., Subgerente de Soporte Mecánico

Fiix, livepro, Shelf.io, Panviva, KnowledgeOwl, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Fiix

Top Industries

  • Food & Beverages
  • Manufacturing
  • Hospitality

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Fiix is popular in Food & Beverages, Manufacturing, and Hospitality and is widely used by Mid Market, Small Business, and Enterprise.

Fiix Customer wins, Customer success stories, Case studies

How efficiently Does Fiix manage your Workflow Management?

What solutions does Fiix provide for Helpdesk Management?

What Are the key features of Fiix for Engagement Management?

What solutions does Fiix provide for Order Management?

What makes Fiix ideal for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Fiix solved their Knowledge Management needs. Cuspera uses 1590 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

 

PBS Biotech - Biotechnology - Medium

Rockwell Automation (ROK) Could Be 5% Undervalued After Cell Therapy Platform Win

Camarillo, USA

Rockwell Automation's FactoryTalk software and Process Library have been integrated into PBS Biotech's MiniPRO bioreactor platform, enhancing cell therapy process development workflows. This client w...in underscores Rockwell's role in industrial automation and biotechnology, contributing to its growth in software and control with an 18% organic increase and a 34.8% margin in Q3 2026.

Read on →
 

PBS Biotech - Biotech - Medium

PBS Biotech Industrializes Cell Therapy Development with Rockwell Automation

Camarillo, USA

PBS Biotech has integrated Rockwell Automation's technology into its MiniPRO bioreactor platform to enhance cell therapy process development and scalability. This collaboration embeds Rockwell's Fact...oryTalk® software and Process Library, enabling real-time process control and seamless integration into larger automation systems, supporting efficient tech transfers from development to commercial manufacturing.

Read on →
 

PBS Biotech - Biotechnology - Medium

PBS Biotech Industrializes Cell Therapy Development with Rockwell Automation

Camarillo, USA

PBS Biotech has integrated Rockwell Automation's technology into its MiniPRO bioreactor platform to enhance cell therapy process development and facilitate seamless scale-up to commercial manufacturi...ng. This integration provides standardized automation, improving process control and data consistency, which supports predictable transfers into GMP settings.

Read on →

Ken’s Foods - Food & Beverages - Large

Marlborough, USA

Ken’s Foods used Rockwell Automation’s On-Machine design to modernize its palletizing system. The company faced challenges with aging equipment and complex cabling as it expanded to four manufacturin...g sites. By deploying Armor PowerFlex 350 drives and CompactLogix controllers, Ken’s Foods reduced installation costs by 17% and minimized cabling. The new system improved production visibility and allowed faster troubleshooting. Ken’s Foods now has a flexible, scalable pallet conveying solution for future growth.

Read more →

A privately owned Canadian conglomerate - Conglomerate - Large

Canada

SecureOT Platform helped a Canadian conglomerate avoid $2M in downtime losses. The company embedded SecureOT into its manufacturing operations. This shifted OT security from a cost center to a profit... protector. The solution reduced unplanned downtime and improved production reliability. Teams could focus on core tasks, not IT maintenance. The company gained predictable costs and better operational visibility.

Read more →

One of the five largest water utilities in the United States - Utilities - Very Large

USA

SecureOT Platform helped one of the five largest US water utilities assess cyber risks across six sites. The utility needed fast, detailed visibility for both IT and OT assets to meet regulatory need...s. SecureOT connected all locations in one week, creating a full asset inventory and prioritized remediation roadmap. The utility finished a comprehensive vulnerability assessment in under 30 days, at the cost of a single-site manual review. Continuous, real-time risk monitoring now supports board-level reporting and long-term resilience.

Read more →

Frequently Asked Questions (FAQ)

What buyers ask before choosing Fiix

What is Fiix used for?

Fiix is a Knowledge Management Software mainly used by its customers to Scale Best Practices and Improve Efficiency by Workflow Management, Helpdesk Management and Engagement Management .

What are the top features of Fiix?

Dashboard, Recording and Alerts: popups & Notifications are some of the top features of Fiix.

Who uses Fiix?

Fiix is used by Food & Beverages, Manufacturing and Hospitality among other industries.

What are Fiix alternatives?

Livepro, Shelf.Io, Panviva and KnowledgeOwl are popular alternatives for Fiix.

Where is Fiix located?

Fiix is headquartered at Milwaukee, WI.
lightning

Peers used Fiix for workflow management and helpdesk management

Fiix Competitors

Fiix Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (20)
Analytics

4.27/5 ★

Read Reviews (38)
Custom Reports

3.10/5 ★

Read Reviews (267)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (20)
Analytics

4.27/5 ★

Read Reviews (38)
Custom Reports

3.10/5 ★

Read Reviews (267)

Software Failure Risk Guidance

?

for Fiix

Overall Risk Meter

Low Medium High

Top Failure Risks for Fiix

Rockwell Automation Inc. News

Partnership

Hitachi Energy and Rockwell Automation Unite Power and Automation to ...

Hitachi Energy and Rockwell Automation announced a collaboration to integrate grid and process systems, focusing initially on mining and metals. This partnership aims to streamline engineering, improve coordination, and support digital mining operations, enhancing operational performance and sustainability in energy-intensive industries.

Read more →
Product

Rockwell Automation Advances Integrated Architecture Portfolio with ...

Rockwell Automation launched the CompactLogix 5390 controller, enhancing its Integrated Architecture portfolio. The controller offers integrated safety, cybersecurity, and improved performance, aligning with IEC 62443-4-2 standards. It supports modular architectures and reduces panel space, aiding machine builders in meeting global regulatory demands while simplifying machine design and scaling advanced automation applications.

Read more →
Partnership

Rockwell Automation and Industry Leaders Launch the Digital CMC Consortium to Accelerate Digital Transformation in Pharmaceutical Development

Rockwell Automation is a founding member of the Digital CMC Consortium, a collaboration aimed at digitizing Chemistry, Manufacturing, and Controls (CMC) processes in pharmaceutical development. The consortium, including industry leaders like Novartis and Thermo Fisher, focuses on digital technology transfer and structured knowledge exchange to accelerate drug development and improve patient access to therapies.

Read more →
Product

Rockwell Automation Expands SecureOT Managed Services to Support ...

Rockwell Automation has expanded its SecureOT solution suite with two new managed services: Firewall Managed Services with Fortinet and Infrastructure Managed Services. These offerings enhance OT security by providing 24/7 monitoring, management, and support for Fortinet firewalls and existing infrastructure, helping manufacturers reduce cyber risks and maintain operational resilience.

Read more →

Rockwell Automation Inc. Profile

Company Name

Rockwell Automation Inc.

Company Website

https://www.rockwellautomation.com

HQ Location

Milwaukee, WI

Employees

10001+

Social

Linkedin

Financials

IPO