Fiix Overview

Fiix, an AI-powered CMMS platform, is trusted by over 4,000 maintenance teams to enhance asset management and performance. Asset maintenance is streamlined using Fiix's software.

Use Cases

Customers recommend Workflow Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Fiix.

Other use cases:

  • Order Management
  • Communication Management
  • Social Media Analytics
  • Generation Of New Leads
  • Products & Pricelist Management
  • Contacts History
  • Performance Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Fiix.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Grow Market Share
  • Enhance Customer Relationships
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Fiix Use-Cases and Business Priorities: Customer Satisfaction Data

Fiix works with different mediums / channels such as Website. Mobile. Video etc.

Fiix's features include Dashboard, Recording, Alerts: Popups & Notifications, etc. and Fiix support capabilities include Phone Support, Email Support, AI Powered, etc. also Fiix analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Fiix is becoming the back bone of our departments and is helping us support our sales and ops teams in a way we just could not have done before. ...." Peer review by Justin H., Facilities and Capital Manager, Retail

Peer review evidence (same sources as the product rating summary)

"...With MA we have a smooth work order flow, easy tracking, scheduled maintenance reminders, calendar view of WOs and tasks, mobile access for our techs at the work site, ability to attach images and documents to an asset for in-the-field access, purchase order creation from business contact database and asset info, and so much more...." Peer review by Dennis M., General Manager, Hospitality
"...Helpdesk tool helps us connect to our internal customers...." Peer review by Ljubomir J., Facilities Manager
"...If you fail to follow up on task this will make you look like a super organized genius...." Peer review by Tal D

Fiix, livepro, Shelf.io, Panviva, KnowledgeOwl, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Fiix

Top Industries

  • Food & Beverages
  • Manufacturing
  • Hospitality

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Fiix is popular in Food & Beverages, Manufacturing, and Hospitality and is widely used by Mid Market, Small Business, and Enterprise.

Fiix Customer wins, Customer success stories, Case studies

How does Fiix address your Workflow Management Challenges?

What Are the key features of Fiix for Helpdesk Management?

How does Fiix facilitate Engagement Management?

What Are the key features of Fiix for Order Management?

What solutions does Fiix provide for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Fiix solved their Knowledge Management needs. Cuspera uses 1590 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

 

Heaven Hill - Beverage - Medium

Rockwell Automation (ROK) Launches FactoryTalk Orchestration As Heaven Hill And Cranswick Deploy Its Tech

Bardstown, USA

Rockwell Automation has launched its FactoryTalk Orchestration software, enhancing coordination in manufacturing operations. Heaven Hill is deploying Rockwell's PlantPAx DCS for digital control in it...s new distillery, while Cranswick uses Rockwell's solutions for automated packaging. This reflects Rockwell's focus on integrating production planning and execution with logistics, supporting digital transformation in the food, beverage, and packaging sectors.

Read on →
 

Zinkteknik - Automotive Manufacturing - Medium

Rockwell Automation Announces Zinkteknik Selects Plex Smart Manufacturing Platform to Standardize Operations and Support Global Growth

Sweden

Zinkteknik, a Swedish automotive manufacturer, has selected Rockwell Automation's Plex Smart Manufacturing Platform to standardize operations at its new facility in Mexico. The platform will provide ...real-time visibility and quality control, supporting Zinkteknik's global growth strategy and operational excellence.

Read on →
 

Liquats Vegetals - Food And Beverage - Medium

Rockwell Automation Supports Liquats Vegetals' Digital Transformation ...

Barcelona, Spain

Rockwell Automation is aiding Liquats Vegetals in Spain to digitalize its manufacturing operations. This collaboration enhances process visibility, operational consistency, and energy transparency. R...ockwell's PlantPAx DCS, FactoryTalk Energy Manager, and DataMosaix solutions support Liquats in managing production complexity, improving sustainability, and making informed operational decisions.

Read on →
 

Jay Industries - Manufacturing - Medium

Mansfield, USA

Jay Industries used Plex ERP and Plex MES A&O to fix unreliable production data and poor inventory control. They gained real-time visibility into their operations. Inventory variance dropped by 86%. ...Machine availability increased by 8%. Overall equipment effectiveness (OEE) improved by 6%. The company saved $152,000 each year after the upgrade.

 

A major tire manufacturer - Automotive - Large

USA

Arena Simulation Software helped a major tire manufacturer find bottlenecks in its new plant design. The simulation showed that conveyor issues could cut system capacity by 25%. The team used these i...nsights to redesign the system. This change preserved equipment efficiency. The client estimates savings of over $4 million from the improved design.

 

Biopharmax - Pharmaceuticals - Small

Tel Aviv, Israel

Biopharmax used Rockwell Automation's ControlLogix PLC to build a stem cell therapy facility for Pluristem. The system integrated HVAC, utilities, and production controls, ensuring strict regulatory ...compliance. The solution reduced energy use and operating costs while protecting sensitive cell therapy batches. Remote I/O and EtherNet/IP enabled fast response to plant changes and easy future expansion. The facility is described as highly efficient and cost effective for commercial-scale cell therapy production.

Frequently Asked Questions(FAQ)

for Fiix

What is Fiix used for?

Fiix is a Knowledge Management Software mainly used by its customers to Scale Best Practices and Improve Efficiency by Workflow Management, Helpdesk Management and Engagement Management .

What are the top features of Fiix?

Dashboard, Recording and Alerts: popups & Notifications are some of the top features of Fiix.

Who uses Fiix?

Fiix is used by Food & Beverages, Manufacturing and Hospitality among other industries.

What are Fiix alternatives?

Livepro, Shelf.Io, Panviva and KnowledgeOwl are popular alternatives for Fiix.

Where is Fiix located?

Fiix is headquartered at Milwaukee, WI.
lightning

Peers used Fiix for workflow management and helpdesk management

Fiix Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5

Read Reviews (20)
Analytics

4.27/5

Read Reviews (38)
Custom Reports

3.10/5

Read Reviews (267)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5

Read Reviews (20)
Analytics

4.27/5

Read Reviews (38)
Custom Reports

3.10/5

Read Reviews (267)

Software Failure Risk Guidance

?

for Fiix

Overall Risk Meter

Low Medium High

Top Failure Risks for Fiix

Rockwell Automation Inc. News

Product

New Rockwell Automation offering to enable autonomous, scalable ...

Rockwell Automation has launched FactoryTalk ResilientEdge, a next-gen execution architecture for autonomous manufacturing. Built on FactoryTalk Optix, it integrates across Rockwell's portfolio, including Plex MES, to enable scalable automation and AI-driven analytics. The platform supports real-time edge execution and cloud-scale analytics, enhancing operational resiliency and reducing integration complexity.

Awards

Rockwell Automation's Singapore Manufacturing Facility: The Global ...

Rockwell Automation's Singapore manufacturing facility has been recognized by the World Economic Forum as a member of the Global Lighthouse Network for its AI-driven operations. The site achieved significant productivity improvements, including a 43% increase in units per person-hour and a 35% defect reduction, by deploying over 50 digital and AI solutions.

Product

Rockwellautomation CVEs and Security Vulnerabilities

Rockwell Automation has identified multiple security vulnerabilities in its products, including FactoryTalk Historian, Pavilion, and CompactLogix controllers. These vulnerabilities range from authentication bypass to denial-of-service issues, potentially allowing unauthorized access and system faults.

Awards

Rockwell Automation Singapore plant joins WEF network

Rockwell Automation's Singapore facility has been named a member of the World Economic Forum's Global Lighthouse Network. This recognition highlights the site's use of over 50 digital and AI tools to enhance productivity, quality, and workforce enablement, marking it as a leader in industrial transformation.

Rockwell Automation Inc. Profile

Company Name

Rockwell Automation Inc.

HQ Location

Milwaukee, WI

Employees

10001+

Social

Financials

IPO