Fiix Overview

Fiix, an AI-powered CMMS platform, is trusted by over 4,000 maintenance teams to enhance asset management and performance. Asset maintenance is streamlined using Fiix's software.

Use Cases

Customers recommend Workflow Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Fiix.

Other use cases:

  • Order Management
  • Communication Management
  • Social Media Analytics
  • Generation Of New Leads
  • Products & Pricelist Management
  • Contacts History
  • Performance Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Fiix.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Grow Market Share
  • Enhance Customer Relationships
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Fiix Use-Cases and Business Priorities: Customer Satisfaction Data

Fiix works with different mediums / channels such as Website. Mobile. Video etc.

Fiix's features include Dashboard, Recording, Alerts: Popups & Notifications, etc. and Fiix support capabilities include Phone Support, Email Support, AI Powered, etc. also Fiix analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Fiix is becoming the back bone of our departments and is helping us support our sales and ops teams in a way we just could not have done before. ...." Peer review by Justin H., Facilities and Capital Manager, Retail

Peer review evidence (same sources as the product rating summary)

"...As Jack describes it, many of the features he needed came right out of the box , but he was glad that Fiix was able to provide some customized features as well, including a custom widget, customized workflows, and status changes that made sense for them...." Liberty Oilfield Services
"...Fiix is becoming the back bone of our departments and is helping us support our sales and ops teams in a way we just could not have done before. ...." Peer review by Justin H., Facilities and Capital Manager, Retail
"...this tool helps a lot to record a follow-up on the maintenance of some platforms and solutions that are attached to this tool...." Peer review by eric t, It is an excellent choice to manage and execute various projects.

Fiix, livepro, Shelf.io, Panviva, KnowledgeOwl, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Fiix

Top Industries

  • Food & Beverages
  • Manufacturing
  • Hospitality

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Fiix is popular in Food & Beverages, Manufacturing, and Hospitality and is widely used by Mid Market, Small Business, and Enterprise.

Fiix Customer wins, Customer success stories, Case studies

How can Fiix enhance your Workflow Management process?

How can Fiix optimize your Helpdesk Management Workflow?

How does Fiix address your Engagement Management Challenges?

What Are the key features of Fiix for Order Management?

How does Fiix address your Communication Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Fiix solved their Knowledge Management needs. Cuspera uses 1590 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

 

Arriyadh Roaster - Coffee Production - Medium

Rockwell Automation Announces Arriyadh Roaster Selects Plex Smart ...

Dammam, Saudi Arabia

Arriyadh Roaster, a leading coffee producer in Saudi Arabia, has adopted Rockwell Automation's Plex Smart Manufacturing Platform to enhance operational visibility and efficiency. This implementation,... supported by GulfNet Solutions, aims to streamline processes and support scalable production. The move aligns with Saudi Vision 2030, emphasizing digital capability and industrial resilience.

Read on →
 

Arriyadh Roaster - Coffee Production - Medium

Rockwell Automation Announces Arriyadh Roaster Selects Plex Smart Manufacturing Platform to Strengthen Visibility, Flexibility and Growth Across Its Growing Coffee Operations

Dammam, Saudi Arabia

Arriyadh Roaster, a leading Saudi coffee producer, has adopted Rockwell Automation's Plex Smart Manufacturing Platform to enhance operational visibility and streamline processes. This implementation,... supported by GulfNet Solutions, aligns with Saudi Vision 2030, enabling Arriyadh Roaster to scale production and introduce new products efficiently. The platform provides real-time insights into production, inventory, and quality management, supporting the company's growth and innovation goals.

Read on →
 

Aalo Atomics - Energy - Medium

Rockwell Automation (ROK) Joins DOE Nuclear Pilot With Aalo X Reactor Role

USA

Rockwell Automation has been chosen by Aalo Atomics to provide the control platform for the Aalo-X test reactor, part of the U.S. Department of Energy's Reactor Pilot Program. This positions Rockwell... Automation in advanced nuclear and energy transition efforts, highlighting its role in next-generation energy systems.

Read on →

Ken’s Foods - Food & Beverages - Large

Marlborough, USA

Ken’s Foods used Rockwell Automation’s On-Machine design to modernize its palletizing system. The company faced challenges with aging equipment and complex cabling as it expanded to four manufacturin...g sites. By deploying Armor PowerFlex 350 drives and CompactLogix controllers, Ken’s Foods reduced installation costs by 17% and minimized cabling. The new system improved production visibility and allowed faster troubleshooting. Ken’s Foods now has a flexible, scalable pallet conveying solution for future growth.

A privately owned Canadian conglomerate - Conglomerate - Large

Canada

SecureOT Platform helped a Canadian conglomerate avoid $2M in downtime losses. The company embedded SecureOT into its manufacturing operations. This shifted OT security from a cost center to a profit... protector. The solution reduced unplanned downtime and improved production reliability. Teams could focus on core tasks, not IT maintenance. The company gained predictable costs and better operational visibility.

Covestro - Chemical - Very Large

Leverkusen, Germany

Covestro used Rockwell Automation's EtherNet/IP In-cabinet Solution to modernize its Pittsburgh facility. The new system cut panel wiring time by over 60%. Covestro replaced seven old enclosures with... one modern panel. The solution made maintenance easier and improved safety. The modular design lets Covestro add new devices with little programming.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Fiix

What is Fiix used for?

Fiix is a Knowledge Management Software mainly used by its customers to Scale Best Practices and Improve Efficiency by Workflow Management, Helpdesk Management and Engagement Management .

What are the top features of Fiix?

Dashboard, Recording and Alerts: popups & Notifications are some of the top features of Fiix.

Who uses Fiix?

Fiix is used by Food & Beverages, Manufacturing and Hospitality among other industries.

What are Fiix alternatives?

Livepro, Shelf.Io, Panviva and KnowledgeOwl are popular alternatives for Fiix.

Where is Fiix located?

Fiix is headquartered at Milwaukee, WI.
lightning

Peers used Fiix for workflow management and helpdesk management

Fiix Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5

Read Reviews (20)
Analytics

4.27/5

Read Reviews (38)
Custom Reports

3.10/5

Read Reviews (267)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5

Read Reviews (20)
Analytics

4.27/5

Read Reviews (38)
Custom Reports

3.10/5

Read Reviews (267)

Software Failure Risk Guidance

?

for Fiix

Overall Risk Meter

Low Medium High

Top Failure Risks for Fiix

Rockwell Automation Inc. News

Product

Rockwell Automation Expands Remote Support With TechConnectIQ

Rockwell Automation launched TechConnectIQ Support, enhancing remote support for manufacturers. This service offers 24x7 access to technical expertise, aiding in installation and troubleshooting across automation systems. Key features include real-time specialist access, AI-enabled tools, and improved data visibility. Initially available in North America, it aims to reduce downtime and improve productivity.

Product

Rockwell Automation Integrates Plex QMS With FactoryTalk Analytics VisionAI to Advance AI-Driven Quality, Continues AI Expansion

Rockwell Automation has integrated its Plex Quality Management System (QMS) with FactoryTalk Analytics VisionAI. This integration enhances AI-driven quality management by improving visual inspection, traceability, and defect detection. It reflects Rockwell's ongoing investment in AI and elastic MES solutions, aiming to advance industrial autonomy and operational intelligence.

Partnership

Rockwell Automation and Augury Partner to Improve Industrial Performance with Agentic AI

Rockwell Automation and Augury have formed a strategic partnership to enhance industrial performance through AI. Their joint solution integrates Augury's Industrial AI Workforce with Rockwell's Fiix CMMS and FactoryTalk Optix, enabling manufacturers to improve maintenance execution and reliability. The collaboration aims to bridge the gap between machine health insights and maintenance actions, with an initial offer available in September.

Partnership

Rockwell Automation Cisco Partner for Smart Manufacturing

Rockwell Automation and Cisco have formed a strategic collaboration to advance manufacturing in India. They will jointly develop a Full-Stack Software-Defined Manufacturing reference design and a Demo Pod in Gurugram. This partnership aims to integrate IT and industrial automation, enhance digital skills, and support AI-driven operations, aligning with India's vision for advanced manufacturing.

Rockwell Automation Inc. Profile

HQ Location

Milwaukee, WI

Employees

10001+

Social

Financials

IPO