Fiix Overview

Fiix, an AI-powered CMMS platform, is trusted by over 4,000 maintenance teams to enhance asset management and performance. Asset maintenance is streamlined using Fiix's software.

Use Cases

Customers recommend Workflow Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Fiix.

Other use cases:

  • Order Management
  • Communication Management
  • Social Media Analytics
  • Generation Of New Leads
  • Products & Pricelist Management
  • Contacts History
  • Performance Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Fiix.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Grow Market Share
  • Enhance Customer Relationships
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Fiix Use-Cases and Business Priorities: Customer Satisfaction Data

Fiix works with different mediums / channels such as Website. Mobile. Video etc.

Fiix's features include Dashboard, Recording, Alerts: Popups & Notifications, etc. and Fiix support capabilities include Phone Support, Email Support, AI Powered, etc. also Fiix analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The CMMS helps manage work orders and physical assets, schedules and tracks maintenance, and keeps detailed records of asset performance and maintenance history...." Peer review

Fiix, livepro, Shelf.io, Panviva, KnowledgeOwl, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Fiix

Top Industries

  • Food & Beverages
  • Manufacturing
  • Hospitality

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Fiix is popular in Food & Beverages, Manufacturing, and Hospitality and is widely used by Mid Market, Small Business, and Enterprise.

Fiix Customer wins, Customer success stories, Case studies

How can Fiix optimize your Workflow Management Workflow?

How can Fiix optimize your Helpdesk Management Workflow?

Why is Fiix the best choice for Engagement Management?

What makes Fiix ideal for Order Management?

What benefits does Fiix offer for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Fiix solved their Knowledge Management needs. Cuspera uses 1590 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Perth County Ingredients - Food & Beverages

Perth County Ingredients had a problem with too much reactive maintenance. The maintenance team was always fixing problems instead of planning ahead. They started using Fiix CMMS to help manage work ...orders and schedule maintenance. The team used tablets and the Fiix app to log work and access information quickly. After using Fiix, they cut reactive maintenance by 54%. They also reduced after-hours call-ins by 47% and saved over $40,000 a year on maintenance costs.

An Asia Pacific engineering and construction firm - Construction

The firm tracked asset management and maintenance by hand. This caused missing equipment data and frequent breakdowns. They used Fiix CMMS to automate these tasks. EDMS Consultants helped with the se...tup. The firm raised its Preventative Maintenance Compliance score to 88%. They cut monthly downtime to 4.52%.

Rambler Metals & Mining - Mining

Rambler Metals & Mining had problems with a paper-based maintenance system. Their team wasted time writing and reading notes and sorting work orders. They chose Fiix because it was cloud-based and ea...sy to use. After using Fiix, technicians spent more time fixing things and less time on paperwork. Wrench time increased by 1.5 hours per day. Productivity went up by 8%, with a 15% increase expected in six months.

Scottish Sea Farms - Food & Beverages

Scottish Sea Farms needed better control over maintenance to pass food safety audits. They tried Fiix for a month and found it easy to use. After switching to a paid version, they quickly set up the ...system in less than a week. The team now uses KPIs and has an 85% maintenance completion rate. All six facilities have passed audits for six years since using Fiix. The system also saves time by making work orders easier to manage.

Daikin Comfort - Manufacturing

Daikin Comfort had trouble tracking machine and parts costs. They also could not see what maintenance work needed to be done. They used Fiix CMMS, Parts Forecaster, Analytics, and the Mobile app. Thi...s helped them control parts purchasing and start condition-based maintenance. Now, they make strong decisions using high-quality data.

Rambler Metals & Mining - Mining

Fiix helped Rambler Metals & Mining move from a paper-based system to a cloud-based CMMS. The maintenance team supported two sites and 160 employees on a 24/7 schedule. Before Fiix, shift changes was...ted time on handwritten notes and work orders were tracked on scraps of paper. After implementing Fiix, wrench time increased by 1.5 hours per day. Productivity rose by 8%, with a projected 15% increase in six months. The team now spends less time on paperwork and more time on maintenance.

Frequently Asked Questions(FAQ)

for Fiix

What is Fiix used for?

Fiix is a Knowledge Management Software mainly used by its customers to Scale Best Practices and Improve Efficiency by Workflow Management, Helpdesk Management and Engagement Management .

What are the top features of Fiix?

Dashboard, Recording and Alerts: popups & Notifications are some of the top features of Fiix.

Who uses Fiix?

Fiix is used by Food & Beverages, Manufacturing and Hospitality among other industries.

What are Fiix alternatives?

Livepro, Shelf.Io, Panviva and KnowledgeOwl are popular alternatives for Fiix.

Where is Fiix located?

Fiix is headquartered at 35 Golden Ave Suite A-201, Toronto, Ontario M6R 2J5, CA.
lightning

Peers used Fiix for workflow management and helpdesk management

Fiix Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (20)
Analytics

4.27/5 ★

Read Reviews (38)
Custom Reports

3.10/5 ★

Read Reviews (267)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (20)
Analytics

4.27/5 ★

Read Reviews (38)
Custom Reports

3.10/5 ★

Read Reviews (267)

Software Failure Risk Guidance

?

for Fiix

Overall Risk Meter

Low Medium High

Top Failure Risks for Fiix

Rockwell Automation, Inc. Profile

Company Name

Rockwell Automation, Inc.

HQ Location

35 Golden Ave Suite A-201, Toronto, Ontario M6R 2J5, CA

Employees

101-250

Social

Financials

SERIES C