Fiix Overview

Fiix, an AI-powered CMMS platform, is trusted by over 4,000 maintenance teams to enhance asset management and performance. Asset maintenance is streamlined using Fiix's software.

Use Cases

Customers recommend Workflow Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Fiix.

Other use cases:

  • Order Management
  • Communication Management
  • Social Media Analytics
  • Generation Of New Leads
  • Products & Pricelist Management
  • Contacts History
  • Performance Management
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Business Priorities

Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Fiix.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Grow Market Share
  • Enhance Customer Relationships
  • Launch New Products
  • Establish Thought Leadership
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Fiix Use-Cases and Business Priorities: Customer Satisfaction Data

Fiix works with different mediums / channels such as Website. Mobile. Video etc.

Fiix's features include Dashboard, Recording, Alerts: Popups & Notifications, etc. and Fiix support capabilities include Phone Support, Email Support, AI Powered, etc. also Fiix analytics capabilities include Analytics, and Custom Reports.

Reviews

"...this tool helps a lot to record a follow-up on the maintenance of some platforms and solutions that are attached to this tool...." Peer review by eric t, It is an excellent choice to manage and execute various projects.

Fiix, livepro, Shelf.io, Panviva, KnowledgeOwl, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Fiix

Top Industries

  • Food & Beverages
  • Manufacturing
  • Hospitality

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Fiix is popular in Food & Beverages, Manufacturing, and Hospitality and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Fiix Use Cases

What makes Fiix ideal for Workflow Management?

How can Fiix enhance your Helpdesk Management process?

What Are the key features of Fiix for Engagement Management?

Why is Fiix the best choice for Order Management?

What Are the key features of Fiix for Communication Management?

25+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Fiix solved their Knowledge Management needs. Cuspera uses 1590 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Case Studies

CASE STUDY Rambler Metals & Mining

Rambler Metals & Mining had problems with a paper-based maintenance system. Their team wasted time writing and reading notes and sorting work orders. They chose Fiix because it was cloud-based and ea...sy to use. After using Fiix, technicians spent more time fixing things and less time on paperwork. Wrench time increased by 1.5 hours per day. Productivity went up by 8%, with a 15% increase expected in six months.

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Oil & Energy

CASE STUDY Callan Marine

Callan Marine is a dredging company in Texas. They had problems with equipment downtime, which cost them $3,000 to $5,000 per hour. At first, they used Excel spreadsheets to track maintenance, but th...is caused errors and lost data. They needed a better way to manage their equipment and avoid emergencies. They chose Fiix, a cloud-based maintenance software, to help them track and manage their work. This helped them improve reliability and manage four sites more easily.

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Oil & Energy

CASE STUDY Liberty Oilfield Services

Liberty Oilfield Services had trouble with their old maintenance system. It was hard to use and did not give them the information they needed. They wanted a system that was easy for mechanics and cou...ld track more details. They chose Fiix because it was simple to try and use. Now, they have a user-friendly solution that helps them manage maintenance better.

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Wholesale

CASE STUDY Oregon-based wholesale tree grower

Ryan Robinson managed maintenance at a wholesale tree grower in Oregon. His team struggled with paper records and lost time searching for asset history. They wanted to reduce breakdowns and labor cos...ts. They chose Fiix to automate maintenance, build reports, and track equipment data. Fiix and MachineMax made it easy to connect old equipment to new technology. The team saved hundreds of labor hours and improved maintenance efficiency.

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Manufacturing

CASE STUDY Cloeren Inc.

Cloeren Inc. had problems with lost paper work orders and frequent machine breakdowns. Their old system did not have the features they needed and required a lot of manual work. They chose Fiix becaus...e it was easy to use, worked with their ERP, and had a mobile app. After using Fiix, they could access work orders digitally and started doing proactive maintenance. The Fiixers community also gave them support and new ideas.

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Food & Beverages

CASE STUDY Scottish Sea Farms

Scottish Sea Farms needed better control over maintenance to pass food safety audits. They tried Fiix for a month and found it easy to use. After switching to a paid version, they quickly set up the ...system in less than a week. The team now uses KPIs and has an 85% maintenance completion rate. All six facilities have passed audits for six years since using Fiix. The system also saves time by making work orders easier to manage.

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Frequently Asked Questions(FAQ)

for Fiix

What is Fiix used for?

Fiix is a Knowledge Management Software mainly used by its customers to Scale Best Practices and Improve Efficiency by Workflow Management, Helpdesk Management and Engagement Management .

What are the top features of Fiix?

Dashboard, Recording and Alerts: popups & Notifications are some of the top features of Fiix.

Who uses Fiix?

Fiix is used by Food & Beverages, Manufacturing and Hospitality among other industries.

What are Fiix alternatives?

Livepro, Shelf.Io, Panviva and KnowledgeOwl are popular alternatives for Fiix.

Where is Fiix located?

Fiix is headquartered at 35 Golden Ave Suite A-201, Toronto, Ontario M6R 2J5, CA.
lightning

Peers used Fiix for workflow management and helpdesk management

Fiix Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (20)
Analytics

4.27/5 ★

Read Reviews (38)
Custom Reports

3.10/5 ★

Read Reviews (267)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (20)
Analytics

4.27/5 ★

Read Reviews (38)
Custom Reports

3.10/5 ★

Read Reviews (267)

Software Failure Risk Guidance

?

for Fiix

Overall Risk Meter

Low Medium High

Top Failure Risks for Fiix

Rockwell Automation, Inc. Profile

Company Name

Rockwell Automation, Inc.

Company Website

https://www.fiixsoftware.com/

HQ Location

35 Golden Ave Suite A-201, Toronto, Ontario M6R 2J5, CA

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES C