Fiix Overview

Fiix, an AI-powered CMMS platform, is trusted by over 4,000 maintenance teams to enhance asset management and performance. Asset maintenance is streamlined using Fiix's software.

Use Cases

Customers recommend Workflow Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Fiix.

Other use cases:

  • Order Management
  • Communication Management
  • Social Media Analytics
  • Generation Of New Leads
  • Products & Pricelist Management
  • Contacts History
  • Performance Management
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Business Priorities

Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Fiix.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Grow Market Share
  • Enhance Customer Relationships
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Fiix Use-Cases and Business Priorities: Customer Satisfaction Data

Fiix works with different mediums / channels such as Website. Mobile. Video etc.

Fiix's features include Dashboard, Recording, Alerts: Popups & Notifications, etc. and Fiix support capabilities include Phone Support, Email Support, AI Powered, etc. also Fiix analytics capabilities include Analytics, and Custom Reports.

Reviews

"...it was no longer possible to sufficiently manage the workflow manually...." Peer review by Tara C., Administrator

Fiix, livepro, Shelf.io, Panviva, KnowledgeOwl, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Fiix

Top Industries

  • Food & Beverages
  • Manufacturing
  • Hospitality

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Fiix is popular in Food & Beverages, Manufacturing, and Hospitality and is widely used by Mid Market, Small Business, and Enterprise.

Fiix Customer wins, Customer success stories, Case studies

What benefits does Fiix offer for Workflow Management?

How does Fiix facilitate Helpdesk Management?

How can Fiix enhance your Engagement Management process?

Why is Fiix the best choice for Order Management?

Why is Fiix the best choice for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Fiix solved their Knowledge Management needs. Cuspera uses 1590 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Perth County Ingredients - Food & Beverages

Perth County Ingredients had a problem with too much reactive maintenance. The maintenance team was always fixing problems instead of planning ahead. They started using Fiix CMMS to help manage work ...orders and schedule maintenance. The team used tablets and the Fiix app to log work and access information quickly. After using Fiix, they cut reactive maintenance by 54%. They also reduced after-hours call-ins by 47% and saved over $40,000 a year on maintenance costs.

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Nói Síríus - Food & Beverages

Nói Síríus is a leading chocolatier in Iceland. Their production lines had no monitoring or data collection, so maintenance was reactive. This caused unplanned downtime and made it hard to plan maint...enance. They used Fiix CMMS software to collect machine data and manage work orders. Now, staff can prioritize jobs, spend more time on performance, and have fewer urgent call outs. The company is connecting all machines for better maintenance.

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Dunlop Aircraft Tyres Limited - Manufacturing

Dunlop Aircraft Tyres Limited had problems with reactive maintenance and too much manual work. They used paper and Excel to manage maintenance, which slowed them down. They chose Fiix CMMS to help th...em plan and track maintenance better. After using Fiix, they saved time by automating reports and removing paper processes. They now schedule and finish maintenance faster, make fewer mistakes, and can stop problems before they get worse.

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Pro-Vac LLC - Transportation/trucking/railroad

Pro-Vac faced challenges as their business grew. They had trouble tracking equipment and inventory across many sites. Logging equipment miles and hours was done by hand. They had poor visibility and ...slow response to issues. They used Fiix CMMS to manage work requests, assets, and inventory. They also used integrations for better data sharing. As a result, they saved time, improved visibility, and could generate reports quickly. They reduced waste and could address important work faster.

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Apollo America - Manufacturing

Apollo America used Excel and paper to track maintenance. This caused problems with accountability and required a lot of manual work. When Terry Horicutt joined as Facilities Manager, he saw that Fii...x CMMS was not being used fully. He worked to build trust and get the team to use Fiix CMMS more. Using Fiix CMMS increased accountability, made processes smoother, and reduced manual work. Productivity improved and the software integrated well with their work.

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MI Windows and Doors - Manufacturing

MI Windows and Doors had trouble with reactive maintenance and tracking assets. They used Fiix CMMS to manage inventory, do preventive maintenance, and track data across many sites. The team trained ...everyone to use the new system on mobile devices. With Fiix, they could track inventory better and get parts faster, which reduced downtime. Their maintenance became proactive, and productivity went up. They plan to use more features in the future to keep improving.

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Frequently Asked Questions(FAQ)

for Fiix

What is Fiix used for?

Fiix is a Knowledge Management Software mainly used by its customers to Scale Best Practices and Improve Efficiency by Workflow Management, Helpdesk Management and Engagement Management .

What are the top features of Fiix?

Dashboard, Recording and Alerts: popups & Notifications are some of the top features of Fiix.

Who uses Fiix?

Fiix is used by Food & Beverages, Manufacturing and Hospitality among other industries.

What are Fiix alternatives?

Livepro, Shelf.Io, Panviva and KnowledgeOwl are popular alternatives for Fiix.

Where is Fiix located?

Fiix is headquartered at 35 Golden Ave Suite A-201, Toronto, Ontario M6R 2J5, CA.
lightning

Peers used Fiix for workflow management and helpdesk management

Fiix Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5

Read Reviews (20)
Analytics

4.27/5

Read Reviews (38)
Custom Reports

3.10/5

Read Reviews (267)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5

Read Reviews (20)
Analytics

4.27/5

Read Reviews (38)
Custom Reports

3.10/5

Read Reviews (267)

Software Failure Risk Guidance

?

for Fiix

Overall Risk Meter

Low Medium High

Top Failure Risks for Fiix

Rockwell Automation, Inc. Profile

Company Name

Rockwell Automation, Inc.

HQ Location

35 Golden Ave Suite A-201, Toronto, Ontario M6R 2J5, CA

Employees

101-250

Social

Financials

SERIES C