Fidelity: Use-Cases, Insights and Reviews | 2025 Cuspera

Fidelity EPoS helped Bridge Leisure Parks Ltd improve business efficiency with their Holiday Park EPoS and back office systems. Bridge Leisure wanted a centrally controlled solution to manage sales, ...stock, and pricing across nine UK locations. Fidelity EPoS enabled easy data transfer, central management, and site-specific CRM features. The system allowed instant price changes, better stock control, and targeted promotions. Bridge Leisure saw increased sales, improved margins, and higher customer loyalty through tailored promotions and owner privilege cards.
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Fidelity EPoS helped British Garden Centres manage rapid growth after acquiring 49 new sites. The company needed a scalable, flexible EPoS system to control sales, stock, and service across all locat...ions. Fidelity EPoS provided a single, robust platform for both retail and hospitality operations. Fast deployment and strong support enabled BGC to reopen new sites quickly. The solution gave BGC better control, transparency, and the ability to grow efficiently.
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Fidelity EPoS technology helped Coletta and Tyson Garden Centre grow their business. They needed a scalable system to support expansion and improve customer experience. Fidelity installed touch scree...n tills with G-PoS software, integrated chip & pin, and tailored screen layouts for different areas. Central control and mobile label printers improved efficiency. The loyalty software boosted sales by collecting customer data and enabling targeted marketing. The adaptable system supported their growth and evolving needs.
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Fidelity EPoS provided Goodenough College with a fully integrated cashless EPoS solution. The college needed to streamline POS and cashless functions for 700 postgraduate residents. Fidelity installe...d GPoS touch screen software and integrated Debitrak for cashless payments and access control. The system allows students to use one card for payments and room access. Installation took just three days. The college praised the robust system, strong reporting, and seamless cashless integration.
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Fidelity EPoS helped Huddersfield Students' Union solve queuing and staffing issues in their retail shop. They installed 6 self serve checkouts and 1 operated till, reducing staff costs by a third. T...he new system cut cash handling fees and errors, improved stock control, and eliminated queuing problems. Moving to a cloud backend let managers work flexibly and boosted data analysis. Turnover predictions are up and staff can focus on keeping shelves stocked.
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Fidelity EPoS helped Markham Grange Nursery upgrade from a generic EPoS system that caused technical issues and poor support. The nursery needed a solution for four tills, a cafe, and unreliable inte...rnet. Fidelity installed new hardware, integrated Verifone payment devices, and provided 'Total Control Premier' for real-time stock and sales reporting. They also supplied a mobile handheld terminal for offline stock recording. Markham Grange Nursery now has a scalable EPoS system and ongoing support to help grow their business.
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