Fidelity Overview

Here’s the scoop on Fidelity! We've gathered over 213 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Fidelity, belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Fidelity is right for your needs? Our Cuspera AI engine can evaluate how Fidelity fits your specific business needs, industry, and context. Get your personalized assessment report today.

Fidelity supports business activities such as:

  • Loyalty Management
  • Engagement Management
  • Payment Management
  • Lifetime Value Management
  • Promotion Management

Fidelity can help you with many business goals, such as Launch New Products, Increase Sales & Revenue, and Acquire Customers. It can help manage these activities if you use Promotions and Website for these needs. As a solution, Fidelity's capabilities include Dashboard, Alerts: Popups & Notifications, Rewards, etc.

Reviews

"...Loyalty and Reward Schemes Build and nurture relationships with your most valuable asset, your customers. Turn data and insights into powerful business tools to help you grow...." Fidelity

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Fidelity solved their CRM All-in-One needs. Cuspera uses 213 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

Business Priorities

Launch New Products and Increase Sales & Revenue are the most popular business priorities peers achieved using Fidelity.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Payment Management , as the business use cases that they have been most satisfied while using Fidelity.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.65/5

Read Reviews (14)

"...Loyalty and Reward Schemes Build and nurture relationships with your most valuable asset, your customers. Turn data and insights into powerful business tools to help you grow...." Fidelity
Engagement Management with Promotions

4.20/5

Read Reviews (4)

"...Promote events and offers to your most engaged audience...." Fidelity
engaging and following up

3.92/5

Read Reviews (2)

"...Promote events and offers to your most engaged audience...."
Payment Management

3.73/5

Read Reviews (1)

"...EPoS Tills and Payment Software Process payments and manage customer interactions with ease You need to be able to process payments most efficiently..." Fidelity
PEER EXPERIENCES
Loyalty Management

4.65/5

Read Reviews (14)

"...Loyalty and Reward Schemes Build and nurture relationships with your most valuable asset, your customers. Turn data and insights into powerful business tools to help you grow...." Fidelity
Engagement Management with Promotions

4.20/5

Read Reviews (4)

"...Promote events and offers to your most engaged audience...." Fidelity
engaging and following up

4.20/5

Read Reviews (2)

Payment Management

3.73/5

Read Reviews (1)

"...EPoS Tills and Payment Software Process payments and manage customer interactions with ease You need to be able to process payments most efficiently..." Fidelity

6+ more Business Use Cases

Our AI advisor, Wyz, harnessed 213 insights from peers and experts to help you assess how these Fidelity use cases fit your CRM All-in-One needs.

Based on peer insights

Cuspera recommends Fidelity for

Use Cases Loyalty Management , Engagement Management , Payment Management
Medium Promotions, Website
Features Dashboard, Alerts: Popups & Notifications, Rewards
Business Priorities Launch New Products, Increase Sales & Revenue, Acquire Customers
lightning

Peers used Fidelity to Launch new products and Increase sales & revenue

Peer and Expert Opinion on Features

for Fidelity

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

3.77/5

Read Reviews (9)
Alerts: popups & Notifications

3.57/5

Read Reviews (5)
Rewards

4.12/5

Read Reviews (5)
Gamification

4.12/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Dashboard

3.77/5

Read Reviews (9)
Alerts: popups & Notifications

3.57/5

Read Reviews (5)
Rewards

4.12/5

Read Reviews (5)
Gamification

4.12/5

Read Reviews (5)

IT and Other Capabilities

for Fidelity

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.13/5

Read Reviews (27)
Data Export

3.83/5

Read Reviews (11)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.13/5

Read Reviews (27)
Data Export

3.83/5

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.96/5

Read Reviews (19)
Email Support

3.21/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.96/5

Read Reviews (19)
Email Support

3.21/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.16/5

Read Reviews (52)
Analytics

3.72/5

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.16/5

Read Reviews (52)
Analytics

3.72/5

Read Reviews (4)

Software Failure Risk Guidance

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for Fidelity

Overall Risk Meter

Low Medium High

Top Failure Risks for Fidelity

Vendor Profile Details

Company Name

Fidelity Systems

HQ Location

Unit 5, Priory Tec Park, Saxon Way, Hessle, Hull, HU13 9PB

Employees

2-10

Social

Financials

PRIVATE