Fidelity: Use-Cases, Insights and Reviews | 2026 Cuspera

Fidelity EPoS technology helped Coletta and Tyson Garden Centre grow their business. They needed a scalable system to support expansion and improve customer experience. Fidelity installed touch scree...n tills with G-PoS software, integrated chip & pin, and tailored screen layouts for different areas. Central control and mobile label printers improved efficiency. The loyalty software boosted sales by collecting customer data and enabling targeted marketing. The adaptable system supported their growth and evolving needs.
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Fidelity EPoS installed their GPoS software at The Baths Hall Theatre. The challenge was to deliver fast customer service and efficient stock management for a new venue. Fidelity set up ten touch scr...een terminals across two bars, enabling quick transactions and interval drink pre-orders. The system improved queue times and allowed easy order collection. Real-time reporting helped management optimize staffing and operations. The solution proved robust and flexible for the theatre's demanding environment.
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Fidelity EPoS helped Aramark Catering at Nissan's Sunderland plant manage food service for over 5,400 employees. The challenge was to streamline EPoS across four outlets and improve reporting. Fideli...ty installed a 1,200m fibre optic network linking 13 touch screen terminals to back office software, enabling real-time management and KPI tracking. The solution included GPoS software, integrated loyalty, and a cashless payment system. Results included increased employee engagement, perks, and higher turnover for Aramark.
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Fidelity EPoS helped Bishop Burton College manage sports centre and campus operations. The college needed a single system for EPoS, cashless catering, and access control. Fidelity installed eleven to...uch screen tills and integrated cashless software across the campus. The solution enabled real-time reporting, flexible promotions, and secure membership access. The college now runs all retail, hospitality, and sports operations from one platform.
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Fidelity EPoS helped Bridge Leisure Parks Ltd improve business efficiency with their Holiday Park EPoS and back office systems. Bridge Leisure wanted a centrally controlled solution to manage sales, ...stock, and pricing across nine UK locations. Fidelity EPoS enabled easy data transfer, central management, and site-specific CRM features. The system allowed instant price changes, better stock control, and targeted promotions. Bridge Leisure saw increased sales, improved margins, and higher customer loyalty through tailored promotions and owner privilege cards.
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Fidelity EPoS helped Markham Grange Nursery, a small family business, upgrade from a generic EPoS system that caused technical issues and poor support. The new solution included new till units, integ...rated Verifone payment devices, and Total Control Premier back office software for real-time stock and sales reporting. A mobile handheld terminal was added to support stock management without internet. The scalable EPoS system supports their growth into a full garden centre and provides ongoing UK-based support and training.
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