Fidelity Overview
This is a summary of the comprehensive capabilities and benefits of Fidelity based on over 213 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Fidelity, belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Fidelity is right for your needs? Our Cuspera AI engine can evaluate how Fidelity fits your specific business needs, industry, and context. Get your personalized assessment report today.
Fidelity supports business activities such as:
- Loyalty Management
- Engagement Management
- Payment Management
- Lifetime Value Management
- Promotion Management
Fidelity can help you with many business goals, such as Launch New Products, Increase Sales & Revenue, and Acquire Customers. It can help manage these activities if you use Promotions and Website for these needs. As a solution, Fidelity's capabilities include Dashboard, Alerts: Popups & Notifications, Rewards, etc.
Reviews
"...Loyalty and Reward Schemes Build and nurture relationships with your most valuable asset, your customers. Turn data and insights into powerful business tools to help you grow...." Fidelity
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Fidelity solved their CRM All-in-One needs. Cuspera uses 213 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.
Business Priorities
Launch New Products and Increase Sales & Revenue are the most popular business priorities peers achieved using Fidelity.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Payment Management , as the business use cases that they have been most satisfied while using Fidelity.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.65/5 ★ |
"...Loyalty and Reward Schemes Build and nurture relationships with your most valuable asset, your customers. Turn data and insights into powerful business tools to help you grow...." Fidelity |
| Engagement Management with Promotions |
4.20/5 ★ |
"...Promote events and offers to your most engaged audience...." Fidelity |
| engaging and following up |
3.92/5 ★ |
"...Promote events and offers to your most engaged audience...." Fidelity |
| Payment Management |
3.73/5 ★ |
"...EPoS Tills and Payment Software Process payments and manage customer interactions with ease You need to be able to process payments most efficiently..." Fidelity |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.65/5 ★ |
"...Loyalty and Reward Schemes Build and nurture relationships with your most valuable asset, your customers. Turn data and insights into powerful business tools to help you grow...." Fidelity |
|
| Engagement Management with Promotions |
4.20/5 ★ |
"...Promote events and offers to your most engaged audience...." Fidelity |
|
| engaging and following up |
4.20/5 ★ |
| Payment Management |
3.73/5 ★ |
"...EPoS Tills and Payment Software Process payments and manage customer interactions with ease You need to be able to process payments most efficiently..." Fidelity |
|
6+ more Business Use Cases
Our AI advisor, Wyz, harnessed 213 insights from peers and experts to help you assess how these Fidelity use cases fit your CRM All-in-One needs.
Peers used Fidelity to Launch new products and Increase sales & revenue
Peer and Expert Opinion on Features
for Fidelity
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (9) |
| Alerts: popups & Notifications | Read Reviews (5) |
| Rewards | Read Reviews (5) |
| Gamification | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (9) |
| Alerts: popups & Notifications | Read Reviews (5) |
| Rewards | Read Reviews (5) |
| Gamification | Read Reviews (5) |
IT and Other Capabilities
for Fidelity
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (27) |
| Data Export | Read Reviews (11) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (27) |
| Data Export | Read Reviews (11) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (19) |
| Email Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (19) |
| Email Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (52) |
| Analytics | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (52) |
| Analytics | Read Reviews (4) |
Software Failure Risk Guidance
?for Fidelity
Overall Risk Meter
Top Failure Risks for Fidelity
Vendor Profile Details
Company Name
Fidelity Systems
Company Website
https://www.fidelitysystems.co.uk/HQ Location
Unit 5, Priory Tec Park, Saxon Way, Hessle, Hull, HU13 9PB
Employees
2-10
Social
Financials
PRIVATE
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