Real-World Case Studies and Customer Success Stories with Enghouse Networks

A Scandinavian mobile network operator faced rising competition and lost appeal among price-sensitive consumers. The company launched an independent MVNO... as a fighter brand to target this segment. The new MVNO operated separately from the main brand. This move helped the MNO maintain its market position and expand its reach. The strategy focused on attracting new customer segments and growing market share.
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Bouygues Telecom used Enghouse NetDesigner to expand fiber-optic broadband in rural France. The goal was to give remote areas the... same high-speed connectivity as cities. Enghouse NetDesigner helped Bouygues Telecom deploy new infrastructure and upgrade existing networks. This project aimed to bridge the digital divide and support 5G rollout. Bouygues Telecom improved broadband access for underserved regions.
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Enghouse Networks helped New Horizon Communications (NHC) automate their billing operations. NHC moved from outsourcing billing to using custom workflows.... These workflows now connect with their other systems. Employees gained more control and visibility over billing. The change improved efficiency and fit their budget.
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Safaricom migrated its telecom platform to the cloud with Enghouse Networks. The migration caused minimal disruption to customer connectivity. Enghouse... Networks provided the tools and support for a smooth transition. Safaricom maintained service quality during the critical migration. The project highlights effective telecom cloud migration strategies.
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Enghouse Networks helped Telefónica Germany manage the rollout of SRAN and 5G. Enghouse simplified base station management and improved inventory... planning. They automated key network processes. Telefónica Germany increased efficiency and performance. The partnership has lasted over 25 years.
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Access Communications Co-operative used Enghouse to launch Next Gen TV. The solution lets viewers watch TV anywhere, anytime, using the... cloud. This meets the needs of younger viewers who want flexible TV options. Enghouse helped Access deliver a modern TV service that cable companies often struggle to provide. The partnership supports ongoing innovation in TV delivery.
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Telzar019 partnered with Enghouse Networks to compete in Israel's tough telecom market. They upgraded their infrastructure and improved call quality.... This led to a 50% increase in their customer base. Enghouse Networks provided 24/7 support and helped Telzar019 simplify their technology. Telzar019 now delivers reliable, high-quality mobile services.
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Windstream used Enghouse Networks’ LoopCare to automate network testing. This made troubleshooting faster and easier. The solution helped reduce operational... costs. Customers became happier because problems were fixed more quickly. Windstream improved its service with this automation tool.
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Vodacom Tanzania used Enghouse Service Assurance to spot network problems before outages. The team can now monitor and manage their... network faster. Enterprise customers get custom dashboards for their own needs. Vodacom alerts customers about issues before they notice them. This helps Vodacom deliver better service and stay ahead of problems.
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Enghouse Networks helped a telecom customer fix bad data and combine many tools. The customer used Enghouse Networks’ invoicing, inventory,... workflow, and network management tools. This improved data accuracy and gave better insight into operations and assets. The company can now provision networks faster and solve issues more quickly. Accurate invoices and better planning are now possible.
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O2 Czech Republic used Enghouse Networks to consolidate its messaging and VAS platforms. This made it easier to manage all... assets from one place. The company also gained the benefits of virtualization. Service for customers became more seamless. The new setup helped O2 Czech Republic drive innovation and improve efficiency.
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Ooredoo Kuwait used Enghouse Networks’ VAS-in-One solution to bring all their value-added services together. This helped them work more efficiently... and save money. The solution made it easier to manage their mobile telephony services. Ooredoo Kuwait kept their service quality high while lowering costs. The company improved how they deliver mobile services to customers.
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Almadar Aljadid, the only wireless provider in Libya, faced a challenge when a vendor discontinued a key product. The company needed... to ensure service continuity for its telecom infrastructure. Enghouse ViO enabled Almadar to continue its value-added services transformation. This helped support long-term investment and service stability for their customers.
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Enghouse Networks helped Telecom26 expand its global connectivity services. Telecom26, a Swiss MVNO, used Enghouse to offer multi-IMSI SIM cards... and multi-profile eSIMs. This lets customers choose the best network for cost and performance. The partnership improved Telecom26’s service range and reliability. Enghouse supported Telecom26 in meeting the needs of the growing knowledge economy.
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Enghouse’s MVNO solution helped Telefonica Germany improve customer care. The company streamlined order management and made billing more efficient. This... allowed Telefonica Germany to stay competitive in the fast-changing mobile market. The solution served as a customer care interface for partner services. Telefonica Germany used it to better serve its customers and adapt to new trends.
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Enghouse Networks helped Telia Finland improve customer service with automated disruption notifications. The system made communication faster and clearer during... outages. Telia saw lower costs and fewer complaints. Customer satisfaction increased. Enghouse's telecom expertise supported better service reliability.
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A UK telecom provider used Enghouse Networks' InCharge platform to unify operations and improve customer engagement. The provider automated 85%... of its sales online. This led to a 20% increase in average sales. The solution also delivered cost savings and greater efficiency. Customers now enjoy a seamless experience in a complex market.
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Enghouse’s MVNE platform helped a leading African MNO onboard new MVNOs and service providers. The MNO used the platform to... launch flexible billing and multi-tenancy, supporting different business models. This enabled rapid onboarding, new revenue streams, and improved network utilization. The solution lowered barriers for new entrants and allowed brands like banks and retailers to offer mobile services. The MNO became a market leader, driving innovation and growth in the national MVNO market.
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Vimla used Enghouse Networks’ Rator BSS to target budget-conscious telecom customers in Sweden. They launched referral campaigns and offered transparent... pricing. The flexible software helped Vimla overcome regulatory challenges. Vimla streamlined operations and campaign launches. Their customer-focused approach reshaped the MVNO market.
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Enghouse Networks partnered with BT Group to build a cloud-based voice and messaging platform for UK businesses. The solution enabled... BT to launch new features faster and adapt to market needs. Over ten years, the platform grew from zero to a nationwide customer base. BT completed a full migration to the cloud, allowing flexible pricing and rapid feature deployment. The partnership focused on collaboration, agile delivery, and real customer value.
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Enghouse helped Zain Jordan modernize all value-added service (VAS) systems. The project unified messaging, charging, and VoIP services on a... single platform. Zain Jordan achieved 100% availability for all critical VAS, with no interruptions. This stability supports new services and 5G readiness. Enghouse’s partnership enabled faster service launches and high ROI. Zain Jordan now delivers modern services to customers ahead of competitors.
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