Consumer Electronics Case Studies and Success Stories with Ecosystems
CASE STUDY HP
Ecosystems’ collaborative customer value management platform helped HP transform its sales process. HP used the platform to focus on both service-level agreement performance and future value with cus...tomers. The platform enabled HP to show value realization with both qualitative and quantitative data. HP increased win rates by 15%, reaching win rates in the mid-70s for management service offerings. Client expansion grew over 30% and HP drove renewals without RFPs.
Ecosystems helped Palo Alto Networks scale value selling across all segments. The platform centralized value models and enabled sellers to co-create business cases with customers. Sellers using Ecosy...stems saw a 52% increase in win rates and a 49% rise in seller-generated business cases year-over-year. The solution improved deal size, shortened sales cycles, and reduced administrative overhead. Ecosystems met strict cybersecurity standards, supporting Palo Alto Networks' need for secure, scalable value selling.
Ecosystems’ Revenus OS helped McAfee show clear value to customers. McAfee used the platform to understand customer needs and let customers control their value story. This approach led to a $3.6 mill...ion deal and helped McAfee beat a top competitor. The platform made it easier for McAfee to prove value and win new business.
Ecosystems helped Trellix improve sales win rates and efficiency. Trellix used the Ecosystems Discovery Module and Collaborative Value Assessment inside Salesforce. This let sales reps build business... cases and track value selling without extra work. Trellix saw a 90% win rate with Ecosystems, compared to the industry average of 25–30%. The platform influenced about $34 million in revenue in two quarters. Over 100 sales reps used the platform actively.
Ecosystems’ Collaborative Value Assessment helped ID.me double win rates. The platform replaced manual sales processes with a centralized workspace. ID.me saw a 2.2x improvement in win rates and a 15...% increase in average deal size. 83% of sales reps adopted the tool in the first year. The solution made it easy to show ROI and track value for customers, driving retention and growth.
Ecosystems helped Google Cloud show value to their customers. Google Cloud wanted to go beyond basic IT cost savings. They used the Ecosystems value management platform to make business cases clear a...nd easy to share. The platform offers over 5,000 value drivers and uses research from IDC. Google Cloud liked the focus on community and best practices. The partnership made it easier for Google Cloud to prove value to their customers.
Ecosystems helped Micro Focus, now OpenText, improve their sales process. Micro Focus wanted to close deals faster and increase close rates. Using the Ecosystems collaborative customer value manageme...nt platform, they could show customers the value of their products. Their close rate increased from 27% to 49%, an 81% improvement. They also saw better win rates and larger deal sizes.