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Information Technology and Services Case Studies and Customer Success Stories with Ecosystems
Google Cloud - Information Technology And Services - Very Large
Ecosystems helped Google Cloud improve how they show value to customers. Google Cloud wanted a partner that shared their focus... on innovation and customer experience. They chose the Ecosystems value management platform for its transparency and collaborative business case tools. The platform offers over 5,000 value drivers and uses research from IDC. Google Cloud values the platform's ability to make business cases clear and easy to share. This partnership supports Google Cloud in both presales and post-sales environments.
Micro Focus (now OpenText) - Information Technology And Services - Very Large
Ecosystems helped Micro Focus, now OpenText, boost their sales close rate from 27% to 49%. The collaborative customer value management... platform let Micro Focus show clear value to their customers. This led to faster deal closures and bigger deal sizes. Tom Ament, President of North America, credits Ecosystems for making sales talks easier and more effective. The platform improved win rates and sped up the sales process.
ID.me - Information Technology And Services
Ecosystems’ Collaborative Value Assessment helped ID. me double win rates. The platform replaced manual sales processes with a centralized workspace....ID.me saw a 2.2x improvement in win rates and a 15% increase in average deal size. 83% of sales reps adopted the tool in the first year. The solution made it easy to show ROI and track value for customers, driving retention and growth.
Google Cloud - Information Technology And Services - Very Large
Ecosystems' customer value management platform helped Google Cloud show value realization to its customers. Google Cloud wanted to better prove... the business benefits and financial results of its cloud computing services. The platform enabled Google Cloud to use data and collaboration to improve customer success and retention. Google Cloud leaders saw positive feedback from customers who better understood the value they received. The solution helped Google Cloud stand out in the SaaS market.
Google Cloud - Information Technology And Services - Very Large
Ecosystems helped Google Cloud show value to their customers. Google Cloud wanted to make business cases more clear and easy... to share. They used the Ecosystems value management platform. The platform has over 5,000 value drivers and uses research from IDC. Google Cloud found the platform made business cases transparent and collaborative.
Computer & Network Security Case Studies and Customer Success Stories with Ecosystems
Trellix - Computer & Network Security
Ecosystems helped Trellix improve sales win rates and efficiency. Trellix used the Ecosystems Discovery Module and Collaborative Value Assessment inside... Salesforce. This let sales reps build business cases and track value selling without extra work. Trellix saw a 90% win rate with Ecosystems, compared to the industry average of 25–30%. The platform influenced about $34 million in revenue in two quarters. Over 100 sales reps used the platform actively.
Palo Alto Networks - Computer & Network Security
Ecosystems helped Palo Alto Networks scale value selling across all segments. The platform centralized value models and enabled sellers to... co-create business cases with customers. Sellers using Ecosystems saw a 52% increase in win rates and a 49% rise in seller-generated business cases year-over-year. The solution improved deal size, shortened sales cycles, and reduced administrative overhead. Ecosystems met strict cybersecurity standards, supporting Palo Alto Networks' need for secure, scalable value selling.
Computer Software Case Studies and Customer Success Stories with Ecosystems
McAfee (now Trellix) - Computer Software - Very Large
Ecosystems' collaborative customer value management platform helped McAfee prove value to customers. McAfee used the platform to personalize value stories... and give customers more control. This approach enabled McAfee to close a $3.6 million deal and displace a top competitor. The platform supported value-based sales strategies and improved customer engagement.
HP - Computer Software - Very Large
Ecosystems' collaborative value management platform helped HP boost win rates. HP Managed Print Services win rates jumped from 36.45% to... 70.09%, a 92% increase. HP Print Services win rates rose from 43% to 97%, a 125% improvement. The platform let HP show value early in sales cycles. This led to more new deals and higher customer success.
Consumer Electronics Case Studies and Customer Success Stories with Ecosystems
HP - Consumer Electronics - Very Large
Ecosystems' collaborative customer value management platform helped HP transform its sales process. HP used the platform to focus on value... realization and customer collaboration. This led to a 15% increase in win rates and pushed their overall win rate to the mid-70s. HP also saw over 30% growth in client expansion and improved renewals without RFPs. The platform enabled HP to win deals even when not the lowest cost option.