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Information Technology and Services Case Studies and Customer Success Stories with Ecosystems

 

Treasure Data - Information Technology And Services - Medium

Mountain View, USA

Ecosystems helped Treasure Data triple deal coverage and influence 70% of target pipeline revenue. The platform standardized value selling, making... it easier for sales teams to connect product features to business outcomes. Over two-thirds of reps now actively use the platform, improving collaboration and consistency. Treasure Data replaced manual business case creation with scalable, collaborative templates. This shift led to faster deal cycles and stronger customer engagement. The solution enabled a unified value framework across the go-to-market team.

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Talkdesk - Information Technology And Services - Large

San Francisco, USA

Talkdesk used Ecosystems’ Collaborative Value Assessment (CVA) and ViViEN AI to improve sales effectiveness. They achieved 3x higher win rates... and doubled deal sizes for deals using value selling. 100% of deals above $100K ACV adopted the CVA process, integrated with Salesforce. ViViEN AI provided real-time effectiveness scoring, helping managers coach teams and forecast deals more accurately. The solution made value selling a standard part of every large deal.

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Google Cloud - Information Technology And Services - Very Large

Ecosystems helped Google Cloud show value to their customers. Google Cloud wanted to make business cases more clear and easy... to share. They used the Ecosystems value management platform. The platform has over 5,000 value drivers and uses research from IDC. Google Cloud found the platform made business cases transparent and collaborative.

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Google Cloud - Information Technology And Services - Very Large

Mountain View, USA

Google Cloud wanted to better show customers the value they get from its cloud services. They used the Ecosystems customer... value management platform to measure and communicate value realization. The platform helped Google Cloud prove business benefits and financial results to customers. This improved customer success and retention. Google Cloud leaders say the right tools make it easier to have value-focused conversations with clients.

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HP - Information Technology And Services - Very Large

Palo Alto, USA

Ecosystems helped HP boost win rates in their managed print and print services sales. Before using Ecosystems, HP's managed print... services win rate was 36.45%. After implementation, it jumped to 70.09%. Print services win rates also rose from 43% to 97%. The platform let HP show value early in the sales cycle. This led to more new deals and higher close rates.

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ID.me - Information Technology And Services - Medium

McLean, USA

Ecosystems’ Collaborative Value Assessment helped ID. me double win rates and boost deal size by 15%. Before, sales teams struggled...with manual, inconsistent value selling. The new platform gave them a single place to align on business value and track ROI. 83% of reps adopted the tool in the first year. Value realization is now part of every customer journey, driving retention and expansion.

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Micro Focus (now OpenText) - Information Technology And Services - Very Large

Newbury, UK

Micro Focus used the Ecosystems platform to improve their sales process. They wanted to increase close rates and speed up... deal closures. The platform helped them show clear value to their customers using data. This made it easier for customers to make decisions. Micro Focus saw faster deal cycles and better sales outcomes.

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Google Cloud - Information Technology And Services - Very Large

Mountain View, USA

Google Cloud used the Ecosystems customer value management platform to improve how they build business cases for clients. The platform made... business cases more transparent, accessible, and collaborative. Google Cloud valued the community-driven insights and integration with third-party research. The partnership helped Google Cloud deliver more innovative and trusted solutions to their customers. The platform supports both presales and post-sales environments.

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Computer & Network Security Case Studies and Customer Success Stories with Ecosystems

 

Palo Alto Networks - Computer & Network Security - Very Large

Santa Clara, USA

Ecosystems helped Palo Alto Networks boost win rates by 52%. The company needed to scale value selling across all segments,... not just strategic deals. Ecosystems provided a centralized platform for value models and collaborative business case creation. Sellers used ready-to-use content and integrated workflows in Salesforce. This led to a 49% increase in seller-generated business cases and shorter sales cycles.

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Palo Alto Networks - Computer & Network Security - Very Large

Santa Clara, USA

Ecosystems helped Palo Alto Networks boost win rates by 52%. The company needed to scale value selling across all segments,... not just high-touch deals. Ecosystems provided a centralized platform for value models and collaborative business case creation. Sellers used ready-to-use content and integrated workflows with Salesforce. This led to a 49% increase in seller-generated business cases and shorter sales cycles.

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Trellix - Computer & Network Security - Large

Milpitas, USA

Ecosystems helped Trellix boost its sales win rate to 90%, far above the industry average of 25–30%. Trellix used Ecosystems’... Salesforce integration to simplify value-based discovery and align sales workflows. Over 100 sales reps adopted the platform, saving time and reducing manual tasks. In just two quarters, Trellix influenced $34M in revenue using Ecosystems. Real-time dashboards tracked value selling maturity and improved executive reporting.

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McAfee (now Trellix) - Computer & Network Security - Large

San Jose, USA

Ecosystems' platform helped McAfee, a global cybersecurity company, better understand customer needs. McAfee used the platform to gain new intelligence... and insights about their customers. The solution let McAfee's customers personalize their value story for CIO presentations. This improved McAfee's ability to demonstrate value and win new deals. The platform supported both qualitative and quantitative value measurement.

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Consumer Electronics Case Studies and Customer Success Stories with Ecosystems

 

HP - Consumer Electronics - Very Large

Palo Alto, USA

HP used the Ecosystems collaborative customer value management platform to transform its sales process. The new approach focused on both... SLA performance and future value with customers. HP demonstrated value realization using both qualitative and quantitative measures. This helped HP win deals even when not the lowest cost option. The platform enabled HP to present tailored solutions to clients, like a major healthcare organization.

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