Customer stories

Product Business Settings

Ecosystems is popular in Financial Services, Information Technology And Services, and Computer & Network Security industries and is widely used by Large Enterprise, Enterprise.

Ecosystems Product Overview

Ecosystems transforms sales and customer success teams by facilitating a shift from feature-focused selling to value-based selling. Central to this approach are tools like the ROI calculator and business outcome generator, driving measurable business gains. For instance, users report an 81% improvement in close rates and a 30% growth rate in expansion. The platform fosters collaborative value assessments and success plans, enhancing client engagement and revenue expansion. Ecosystems' integration capabilities ensure seamless operation with existing software, further maximizing sales enablement. Notably, partnerships with major entities like Google Cloud underscore its market credibility.

How satisfied the customers are with Ecosystems use-cases

Reviews

"Ecosystems has been extremely instrumental in helping me win deals without compromising price! Not only is the Ecosystems team extremely knowledgeable, they are also a pleasure to work with, every rep is extremely friendly and always willing to help.... Every time I've needed immediate help creating and presenting the Value Management Office (VMO), their team has promptly responded, helped me, and accommodated our customers' demanding and inflexible schedules without hesitation. I highly recommend the VMO and Ecosystems to facilitate, expedite and close deals without entertaining price wars!" - Amanda Carvalho
"I have been working with the Ecosystems team for many years. In that time I have witnessed countless times how their approach on value truly changes the customer conversation. My team and our organization are more effective and relevant with our cus...tomers because of our partnership with Ecosystems." - Grad Rosenbaum

Ecosystems Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Ecosystems testimonial

Amanda Carvalho

Account Executive

No company name
Ecosystems has been extremely instrumental in helping me win deals without compromising price! Not only is the Ecosystems team extremely knowledgeable, they are also a pleasure to work with, every rep is extremely friendly and always willing to help. Every time I've needed immediate help creating a...nd presenting the Value Management Office (VMO), their team has promptly responded, helped me, and accommodated our customers' demanding and inflexible schedules without hesitation. I highly recommend the VMO and Ecosystems to facilitate, expedite and close deals without entertaining price wars!

Testimonial By Amanda Carvalho
Ecosystems testimonial

Grad Rosenbaum

Vice President & General Manager

HP
I have been working with the Ecosystems team for many years. In that time I have witnessed countless times how their approach on value truly changes the customer conversation. My team and our organization are more effective and relevant with our customers because of our partnership with Ecosystems. Testimonial By Grad Rosenbaum
Ecosystems testimonial

Geoff Greenlaw

Senior Director, Head of Channel & Head of Backup & Recovery

EMEA
I've worked with Ecosystems for over 12 years and believe their approach and platform on customer value is truly world-class. I have been fortunate to rise in leadership responsibilities from Sales Manager to Sales Director to now Senior Director Head of Channel for the emerging regions in Europe a...nd consider Ecosystems a partner in my professional development and success.

Testimonial By Geoff Greenlaw
CUSTOMERS TESTIMONIALS
Ecosystems testimonial

Amanda Carvalho

Account Executive

No company name
Ecosystems has been extremely instrumental in helping me win deals without compromising price! Not only is the Ecosystems team extremely knowledgeable, they are also a pleasure to work with, every rep is extremely friendly and always willing to help. Every time I've needed immediate help creating a...nd presenting the Value Management Office (VMO), their team has promptly responded, helped me, and accommodated our customers' demanding and inflexible schedules without hesitation. I highly recommend the VMO and Ecosystems to facilitate, expedite and close deals without entertaining price wars!

Testimonial By Amanda Carvalho
Ecosystems testimonial

Grad Rosenbaum

Vice President & General Manager

HP
I have been working with the Ecosystems team for many years. In that time I have witnessed countless times how their approach on value truly changes the customer conversation. My team and our organization are more effective and relevant with our customers because of our partnership with Ecosystems. Testimonial By Grad Rosenbaum
Ecosystems testimonial

Geoff Greenlaw

Senior Director, Head of Channel & Head of Backup & Recovery

EMEA
I've worked with Ecosystems for over 12 years and believe their approach and platform on customer value is truly world-class. I have been fortunate to rise in leadership responsibilities from Sales Manager to Sales Director to now Senior Director Head of Channel for the emerging regions in Europe a...nd consider Ecosystems a partner in my professional development and success.

Testimonial By Geoff Greenlaw

HP - Computer Software - Very Large

Ecosystems' collaborative value management platform helped HP boost win rates. HP Managed Print Services win rates jumped from 36.45% to 70.09%, a 92% increase. HP Print Services win rates rose from ...43% to 97%, a 125% improvement. The platform let HP show value early in sales cycles. This led to more new deals and higher customer success.

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Google Cloud - Information Technology And Services - Very Large

Ecosystems' customer value management platform helped Google Cloud show value realization to its customers. Google Cloud wanted to better prove the business benefits and financial results of its clou...d computing services. The platform enabled Google Cloud to use data and collaboration to improve customer success and retention. Google Cloud leaders saw positive feedback from customers who better understood the value they received. The solution helped Google Cloud stand out in the SaaS market.

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Palo Alto Networks - Computer & Network Security

Ecosystems helped Palo Alto Networks scale value selling across all segments. The platform centralized value models and enabled sellers to co-create business cases with customers. Sellers using Ecosy...stems saw a 52% increase in win rates and a 49% rise in seller-generated business cases year-over-year. The solution improved deal size, shortened sales cycles, and reduced administrative overhead. Ecosystems met strict cybersecurity standards, supporting Palo Alto Networks' need for secure, scalable value selling.

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Trellix - Computer & Network Security

Ecosystems helped Trellix improve sales win rates and efficiency. Trellix used the Ecosystems Discovery Module and Collaborative Value Assessment inside Salesforce. This let sales reps build business... cases and track value selling without extra work. Trellix saw a 90% win rate with Ecosystems, compared to the industry average of 25–30%. The platform influenced about $34 million in revenue in two quarters. Over 100 sales reps used the platform actively.

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Google Cloud - Information Technology And Services - Very Large

Ecosystems helped Google Cloud improve how they show value to customers. Google Cloud wanted a partner that shared their focus on innovation and customer experience. They chose the Ecosystems value m...anagement platform for its transparency and collaborative business case tools. The platform offers over 5,000 value drivers and uses research from IDC. Google Cloud values the platform's ability to make business cases clear and easy to share. This partnership supports Google Cloud in both presales and post-sales environments.

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HP - Consumer Electronics - Very Large

Ecosystems' collaborative customer value management platform helped HP transform its sales process. HP used the platform to focus on value realization and customer collaboration. This led to a 15% in...crease in win rates and pushed their overall win rate to the mid-70s. HP also saw over 30% growth in client expansion and improved renewals without RFPs. The platform enabled HP to win deals even when not the lowest cost option.

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Saviynt Leverages Ecosystems' Discovery to Save Time and Address Customer Pain Points

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Peers used Ecosystems for lifetime value management and engagement management

Ecosystems Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.68/5 ★

Read Reviews (42)
Analytics

4.65/5 ★

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.68/5 ★

Read Reviews (42)
Analytics

4.65/5 ★

Read Reviews (29)

Software Failure Risk Guidance

?

for Ecosystems

Overall Risk Meter

Low Medium High

Top Failure Risks for Ecosystems

Ecosystems Services, LLC. News

Partnership
 

Gauge Capital Announces Strategic Growth Investment in Ecosystems - Yahoo Finance

Gauge Capital has made a strategic growth investment in Ecosystems, a leader in Customer Value Management (CVM) SaaS. This partnership aims to accelerate Ecosystems' innovation and expand its AI capabilities. Gauge Capital's team will join Ecosystems' Board, supporting its growth. Ecosystems' platform aligns sales and customer success, enhancing customer retention and growth.

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Partnership
 

Gauge Capital Announces Strategic Growth Investment in Ecosystems - PR Newswire

Gauge Capital has made a strategic growth investment in Ecosystems, a pioneer in Customer Value Management. This partnership aims to accelerate Ecosystems' innovation and expand its AI capabilities. Gauge Capital's executives have joined Ecosystems' board, signaling a commitment to drive further growth and customer impact.

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Partnership
 

Gainsight and Ecosystems Partner to Create Value-Based Customer Success Platform | Gainsight Software

Gainsight and Ecosystems have formed a commercial partnership to create a fully integrated value management-customer success platform. This collaboration enhances the integration of Ecosystems with Gainsight's components, allowing businesses to monitor customer health and drive customer success actions using quantified customer value. The partnership aims to drive growth and efficiency in renewal-based businesses.

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Product
 

Ecosystems Unveils ViViEN 2.0: AI-Enabled GTM Infrastructure for Aligning Providers and Customers on Business Outcomes - Yahoo Finance

Ecosystems has launched ViViEN 2.0, an AI-driven GTM platform that enhances customer value management by aligning provider solutions with customer needs. Key features include AI-guided research, dynamic collaboration, and outcome-driven value quantification. This release aims to transform B2B engagements by co-creating measurable value with customers, supporting sales and customer success teams with predictive analytics and real-time value tracking.

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Ecosystems Services, LLC. Profile

Company Name

Ecosystems Services, LLC.

Company Website

//ecosystems.io

HQ Location

Remote

Employees

11-50

Social

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Financials

PRIVATE