Ecosystems Overview

Ecosystems transforms sales and customer success teams by facilitating a shift from feature-focused selling to value-based selling. Central to this approach are tools like the ROI calculator and business outcome generator, driving measurable business gains. For instance, users report an 81% improvement in close rates and a 30% growth rate in expansion. The platform fosters collaborative value assessments and success plans, enhancing client engagement and revenue expansion. Ecosystems' integration capabilities ensure seamless operation with existing software, further maximizing sales enablement. Notably, partnerships with major entities like Google Cloud underscore its market credibility.

Use Cases

Customers recommend Lifetime Value Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Ecosystems.

Other use cases:

  • Competitive Intelligence
  • Generation Of New Leads
  • Collaboration
  • Rating And Review Management
  • Coaching
  • Proposal & Quote Management
  • Account Management
See all use cases See less use cases

Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ecosystems.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Efficiency
  • Scale Best Practices
  • Grow Market Share
  • Establish Thought Leadership
See all business priorities See less business priorities

Ecosystems Use-Cases and Business Priorities: Customer Satisfaction Data

Ecosystems's features include Dashboard. and Ecosystems support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Ecosystems analytics capabilities include Custom Reports, and Analytics.

Reviews

"Ecosystems has been extremely instrumental in helping me win deals without compromising price! Not only is the Ecosystems team extremely knowledgeable, they are also a pleasure to work with, every rep is extremely friendly and always willing to help.... Every time I've needed immediate help creating and presenting the Value Management Office (VMO), their team has promptly responded, helped me, and accommodated our customers' demanding and inflexible schedules without hesitation. I highly recommend the VMO and Ecosystems to facilitate, expedite and close deals without entertaining price wars!" - Amanda Carvalho

Ecosystems, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Ecosystems SaaS Value Management Platform drives sales, retention, and growth by focusing on digital customer value. Costs are discussed only after establishing value.

Popular Business Setting

for Ecosystems

Top Industries

  • Financial Services
  • Information Technology and Services
  • Computer & Network Security

Popular in

  • Large Enterprise
  • Enterprise

Ecosystems is popular in Financial Services, Information Technology And Services, and Computer & Network Security and is widely used by Large Enterprise, and Enterprise,

Ecosystems Customer wins, Customer success stories, Case studies

What makes Ecosystems ideal for Lifetime Value Management?

How can Ecosystems optimize your Engagement Management Workflow?

What makes Ecosystems ideal for Competitive Intelligence?

What Are the key features of Ecosystems for Generation Of New Leads?

11 buyers and buying teams have used Cuspera to assess how well Ecosystems solved their Sales Enablement needs. Cuspera uses 308 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

CUSTOMERS TESTIMONIALS
Ecosystems testimonial

Amanda Carvalho

Account Executive

No company name
Ecosystems has been extremely instrumental in helping me win deals without compromising price! Not only is the Ecosystems team extremely knowledgeable, they are also a pleasure to work with, every rep is extremely friendly and always willing to help. Every time I've needed immediate help creating a...nd presenting the Value Management Office (VMO), their team has promptly responded, helped me, and accommodated our customers' demanding and inflexible schedules without hesitation. I highly recommend the VMO and Ecosystems to facilitate, expedite and close deals without entertaining price wars!

Testimonial By Amanda Carvalho
Ecosystems testimonial

Grad Rosenbaum

Vice President & General Manager

HP
I have been working with the Ecosystems team for many years. In that time I have witnessed countless times how their approach on value truly changes the customer conversation. My team and our organization are more effective and relevant with our customers because of our partnership with Ecosystems. Testimonial By Grad Rosenbaum
Ecosystems testimonial

Geoff Greenlaw

Senior Director, Head of Channel & Head of Backup & Recovery

EMEA
I've worked with Ecosystems for over 12 years and believe their approach and platform on customer value is truly world-class. I have been fortunate to rise in leadership responsibilities from Sales Manager to Sales Director to now Senior Director Head of Channel for the emerging regions in Europe a...nd consider Ecosystems a partner in my professional development and success.

Testimonial By Geoff Greenlaw
CUSTOMERS TESTIMONIALS
Ecosystems testimonial

Amanda Carvalho

Account Executive

No company name
Ecosystems has been extremely instrumental in helping me win deals without compromising price! Not only is the Ecosystems team extremely knowledgeable, they are also a pleasure to work with, every rep is extremely friendly and always willing to help. Every time I've needed immediate help creating a...nd presenting the Value Management Office (VMO), their team has promptly responded, helped me, and accommodated our customers' demanding and inflexible schedules without hesitation. I highly recommend the VMO and Ecosystems to facilitate, expedite and close deals without entertaining price wars!

Testimonial By Amanda Carvalho
Ecosystems testimonial

Grad Rosenbaum

Vice President & General Manager

HP
I have been working with the Ecosystems team for many years. In that time I have witnessed countless times how their approach on value truly changes the customer conversation. My team and our organization are more effective and relevant with our customers because of our partnership with Ecosystems. Testimonial By Grad Rosenbaum
Ecosystems testimonial

Geoff Greenlaw

Senior Director, Head of Channel & Head of Backup & Recovery

EMEA
I've worked with Ecosystems for over 12 years and believe their approach and platform on customer value is truly world-class. I have been fortunate to rise in leadership responsibilities from Sales Manager to Sales Director to now Senior Director Head of Channel for the emerging regions in Europe a...nd consider Ecosystems a partner in my professional development and success.

Testimonial By Geoff Greenlaw

Google Cloud - Information Technology And Services - Information Technology and Services

Ecosystems helped Google Cloud improve how they show value to customers. Google Cloud wanted a partner that shared their focus on innovation and customer experience. They chose the Ecosystems value m...anagement platform for its transparency and collaborative business case tools. The platform offers over 5,000 value drivers and uses research from IDC. Google Cloud values the platform's ability to make business cases clear and easy to share. This partnership supports Google Cloud in both presales and post-sales environments.

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HP - Consumer Electronics - Consumer Electronics

Ecosystems' collaborative customer value management platform helped HP transform its sales process. HP used the platform to focus on value realization and customer collaboration. This led to a 15% in...crease in win rates and pushed their overall win rate to the mid-70s. HP also saw over 30% growth in client expansion and improved renewals without RFPs. The platform enabled HP to win deals even when not the lowest cost option.

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McAfee (now Trellix) - Computer Software - Computer Software

Ecosystems' collaborative customer value management platform helped McAfee prove value to customers. McAfee used the platform to personalize value stories and give customers more control. This approa...ch enabled McAfee to close a $3.6 million deal and displace a top competitor. The platform supported value-based sales strategies and improved customer engagement.

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Micro Focus (now OpenText) - Information Technology And Services - Information Technology and Services

Ecosystems helped Micro Focus, now OpenText, boost their sales close rate from 27% to 49%. The collaborative customer value management platform let Micro Focus show clear value to their customers. Th...is led to faster deal closures and bigger deal sizes. Tom Ament, President of North America, credits Ecosystems for making sales talks easier and more effective. The platform improved win rates and sped up the sales process.

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ID.me - Information Technology And Services - information technology and services

Ecosystems’ Collaborative Value Assessment helped ID.me double win rates. The platform replaced manual sales processes with a centralized workspace. ID.me saw a 2.2x improvement in win rates and a 15...% increase in average deal size. 83% of sales reps adopted the tool in the first year. The solution made it easy to show ROI and track value for customers, driving retention and growth.

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Google Cloud - Information Technology And Services - Information Technology and Services

Ecosystems helped Google Cloud show value to their customers. Google Cloud wanted to make business cases more clear and easy to share. They used the Ecosystems value management platform. The platform... has over 5,000 value drivers and uses research from IDC. Google Cloud found the platform made business cases transparent and collaborative.

Read on →

Saviynt Leverages Ecosystems' Discovery to Save Time and Address Customer Pain Points

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Peers used Ecosystems for lifetime value management and engagement management

Ecosystems Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.68/5 ★

Read Reviews (42)
Analytics

4.65/5 ★

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.68/5 ★

Read Reviews (42)
Analytics

4.65/5 ★

Read Reviews (29)

Software Failure Risk Guidance

?

for Ecosystems

Overall Risk Meter

Low Medium High

Top Failure Risks for Ecosystems

Ecosystems Services, LLC. News

Executive

Ecosystems Appoints Paige ONeill, Chief Marketing Officer of Culture Amp, to Board of Directors

Ecosystems has appointed Paige O'Neill, Chief Marketing Officer at Culture Amp, to its Board of Directors. O'Neill, with extensive experience in marketing leadership roles at Seismic, Sitecore, and Oracle, is expected to help Ecosystems enhance its customer value management platform. Her expertise aligns with Ecosystems' strategy of integrating product, marketing, and community efforts to deliver consistent customer outcomes.

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Partnership

Gauge Capital Announces Strategic Growth Investment in Ecosystems - Yahoo Finance

Gauge Capital has made a strategic growth investment in Ecosystems, a leader in Customer Value Management (CVM) SaaS. This partnership aims to accelerate Ecosystems' innovation and expand its AI capabilities. Gauge Capital's team will join Ecosystems' Board, supporting its growth. Ecosystems' platform aligns sales and customer success, enhancing customer retention and growth.

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Partnership

Gauge Capital Announces Strategic Growth Investment in Ecosystems - PR Newswire

Gauge Capital has made a strategic growth investment in Ecosystems, a pioneer in Customer Value Management. This partnership aims to accelerate Ecosystems' innovation and expand its AI capabilities. Gauge Capital's executives have joined Ecosystems' board, signaling a commitment to drive further growth and customer impact.

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Partnership

Gainsight and Ecosystems Partner to Create Value-Based Customer Success Platform | Gainsight Software

Gainsight and Ecosystems have formed a commercial partnership to create a fully integrated value management-customer success platform. This collaboration enhances the integration of Ecosystems with Gainsight's components, allowing businesses to monitor customer health and drive customer success actions using quantified customer value. The partnership aims to drive growth and efficiency in renewal-based businesses.

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Ecosystems Services, LLC. Profile

Company Name

Ecosystems Services, LLC.

Company Website

//ecosystems.io

HQ Location

Remote

Employees

11-50

Social

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Financials

PRIVATE