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Information Technology and Services Case Studies and Customer Success Stories with Doxami

Pune-based IT services company - Information Technology And Services

Tableau documentation automation by Techknomatic helped a Pune-based IT services company save 10-15 hours per workbook. The client automated documentation... for 1000+ Tableau workbooks, saving over 100 man months. The solution delivered custom, interactive reports and deeper insights. Users focused more on visualization and less on manual documentation. The tool used Angular JS and Tableau for seamless integration.

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A US-based Sales & Marketing company providing IT services - Information Technology And Services

Techknomatic’s Tableau extension let a US-based IT services company add 20+ advanced charts to Tableau dashboards. The client needed more... chart options for better data analysis. Techknomatic built a reusable extension using Angular JS and D3JS, making advanced visualizations easy to configure. The solution automated chart creation and saved 4-5 hours per advanced chart. The client used it across projects to deliver deeper insights and save time.

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Singapore-based IT services provider - Information Technology And Services

Techknomatic delivered dashboard designing services for a Singapore-based IT services provider. The client needed to redesign 10 business dashboards for... IT project management, focusing on KPIs like open incidents, SLAs, and overdue tasks. Techknomatic used Figma to create visually appealing, easy-to-navigate dashboards that help project managers track key metrics and make data-driven decisions. The new dashboards balance clear data presentation with attractive design, improving user experience and operational insight.

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IT Services firm in India and US - Information Technology And Services - Large

Techknomatic delivered interactive recruitment dashboards using Tableau and Power BI for a large IT services firm. The dashboards helped HR... teams track open requirements, analyze candidate sources, and monitor offer status. The solution improved hiring strategy by providing real-time data on recruitment processes. HR managers could now make faster, data-driven decisions and optimize recruitment channels. The dashboards supported better planning and streamlined HR operations.

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One of the biggest IT service aggregators in East Asian countries - Information Technology And Services - Very Large

Techknomatic used Power BI to deliver ITSM analytics dashboards for a major IT service aggregator. The client faced challenges with... visibility, issue resolution, and data-driven decisions. The solution included 50 dashboards tracking KPIs like MTTR, MTBF, SLA compliance, and service availability. Results included improved service quality, reduced costs, higher customer satisfaction, better decision making, and enhanced regulatory compliance. The dashboards helped the client optimize IT service delivery and performance.

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IT Services - Information Technology And Services

Techknomatic built HR analytics dashboards using Tableau and Power BI for an IT services company in India. The company struggled... with manual HR reporting and lacked a centralized platform for workforce data. Techknomatic created a portal-like analytics platform to track HR demographics, skill matrices, attrition, and hiring stats. The solution improved visibility into workforce trends and simplified HR data analysis. The company now tracks diversity and HR metrics more easily, leading to better decision-making.

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IT Services firm in India and US - Information Technology And Services - Large

Techknomatic delivered interactive recruitment dashboards using Tableau and Power BI for a large IT services firm. The dashboards helped HR... teams track open requirements, analyze candidate sources, and monitor offer status. The solution improved hiring strategy by providing real-time data on recruitment processes. HR managers could now make faster, data-driven decisions and optimize recruitment channels. The dashboards supported better planning and streamlined HR operations.

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one of the biggest IT service aggregators in East Asian countries - Information Technology And Services

Techknomatic used Power BI to build 50 ITSM analytics dashboards for a major IT service aggregator in East Asia. The dashboards tracked... KPIs like mean time to repair, mean time between failures, SLA compliance, customer satisfaction, and service availability. The client faced challenges with visibility, issue resolution, and data-driven decisions. The solution improved service quality, reduced costs, and increased customer satisfaction. The client gained better insight into IT service performance and made smarter business decisions.

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A US-based sales & marketing company providing IT services to global clients - Information Technology And Services

Tableau advanced chart extension helped a US-based sales & marketing company add advanced charts to Tableau dashboards. The client needed... more than the basic charts Tableau offered. Techknomatic built a custom extension using Angular JS and D3JS, giving access to 20+ advanced charts with easy configuration. The solution automated chart creation and saved 4-5 hours of resource time for each advanced chart. The reusable component improved project efficiency and made visualizations richer in insights.

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Pune-based IT company (ITES) - Information Technology And Services

Tableau Workbook Documentation Automation helped a Pune-based IT company save time on manual documentation. The company needed to document hundreds... of Tableau workbooks for project delivery. Techknomatic built a web-based tool to automate this process. The solution provided detailed reports on data sources, calculations, and unused fields. The client saved 10-15 hours per workbook and documented over 1000 workbooks in 2 years, saving more than 100 man months of effort.

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Singapore-based IT company (unnamed) - Information Technology And Services

Techknomatic's dashboard designing service helped a Singapore-based IT company improve their business dashboards. The client needed to turn complex KPIs... into simple, attractive dashboards for better decision making. Techknomatic redesigned 10 dashboards using Figma, focusing on clear visuals and easy navigation. The new dashboards made it easier for project managers to see key metrics and act quickly. The solution balanced informativeness with appealing design, helping the client make data-driven decisions.

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IT Services Industry - Information Technology And Services

The HR department had trouble tracking and using employee data. Making reports was slow and hard. There was no single... place to see all HR information. Techknomatic built a dashboard platform using Tableau and Power BI. They worked with the HR team to design and set up the system. The new platform made it easier to track HR data, see diversity, and understand hiring and attrition. The company can now make better decisions using clear HR metrics.

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Manufacturing Case Studies and Customer Success Stories with Doxami

A large manufacturing company in India - Manufacturing - Very Large

Techknomatic delivered finance analytics dashboards using Tableau and Power BI for a large manufacturing company in India. The company struggled... with slow, manual financial reporting and complex Excel sheets. The new dashboards simplified tracking of key finance KPIs, improved visibility into daily operations, and enabled faster, data-driven decisions. CFOs now receive timely emails with important metrics, making cash flow management easier and more accurate.

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A large shoe manufacturer in India - Manufacturing - Large

Techknomatic used Tableau to build executive dashboards for a large shoe manufacturer in India. The customer struggled to track online... and offline orders, inventory, and pricing across multiple e-commerce platforms. Techknomatic delivered dashboards that simplified tracking, improved inventory management, and enabled better profit and loss analysis. The solution helped the customer reduce manual work and make faster business decisions. Forecasting features allowed the company to anticipate sales trends and optimize stock.

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An Indian FMCG giant - Manufacturing - Very Large

Techknomatic used Power BI to build 20 dashboards for an Indian FMCG giant. The company faced challenges in supplier selection,... manufacturing, and supply chain visibility. The solution tracked KPIs like inventory turnover, order accuracy, and lead time. Data analytics improved customer targeting, efficiency, and decision-making. The client saw better operations and enhanced customer experience.

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A large shoe manufacturer in India - Manufacturing

Techknomatic delivered executive dashboards for a large shoe manufacturer in India. The company struggled to track online and offline orders,... inventory, and pricing across multiple e-commerce platforms. Techknomatic created dashboards using Tableau to simplify tracking, analyze product performance, and compare profit and loss by channel. The solution removed manual tracking, improved inventory management, and helped forecast trends. The dashboards made decision making faster and more accurate.

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A large manufacturing company in India - Manufacturing

A large manufacturing company in India had trouble tracking financial data using Excel. They needed a better way to see... key numbers and make decisions faster. Techknomatic built finance dashboards using Tableau and Power BI. The dashboards helped track profits, costs, and margins. The company could now see sales, expenses, and assets more clearly. The solution made it easier for leaders to get important financial insights quickly.

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an Indian FMCG Giant - Manufacturing

An Indian FMCG giant faced problems with supplier selection, manufacturing issues, and supply chain gaps. They wanted to use data... analytics to improve business operations and make better decisions. Techknomatic used Power BI to create 20 dashboards for tracking key business metrics. The dashboards helped measure inventory turnover, order accuracy, and on-time delivery. As a result, the company improved customer targeting, increased efficiency, and made better decisions.

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Insurance Case Studies and Customer Success Stories with Doxami

One of the biggest insurance companies in East Asian countries - Insurance - Very Large

Techknomatic delivered an agent attrition dashboard using Tableau and Power BI for a leading East Asian insurance company. The client struggled... to track and analyze agent attrition with legacy systems. The new dashboard unified HRMS, LMS, and payroll data, showing attrition trends by demographics, tenure, and income. Leaders gained insights into work-life balance, department-level attrition, and key factors driving turnover. The solution helped the client identify improvement areas and track critical positions for better planning.

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One of the biggest insurance companies in East Asian countries - Insurance

Techknomatic delivered a claim efficiency analysis dashboard for a leading East Asian insurance company. The dashboard used Tableau and Power... BI to track ticket status, priority, and claim duration. Managers could see total tickets, average days open, and high-priority ticket percentages. The solution improved visibility into call center operations and claims. The client could now track tickets, monitor KPIs, and send timely updates to stakeholders.

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One of the biggest insurance companies in East Asian countries - Insurance

Techknomatic delivered an agent attrition dashboard using Tableau and Power BI for a leading East Asian insurance company. The client struggled... to track and analyze agent attrition with legacy systems. Techknomatic built interactive dashboards that showed attrition trends by demographics, geography, and salary. The solution helped the client spot patterns, understand reasons for attrition, and plan for critical positions. The dashboards improved decision-making and made it easier to manage agent retention.

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An insurance giant in East Asia - Insurance

Techknomatic delivered a Life Insurance dashboard for a leading insurance company in East Asia. The company needed to monitor regulatory... compliance, track fraud, and manage audits using data analytics. Techknomatic built dashboards with Tableau and Power BI to show key KPIs like sum assured, annual premiums, claim amounts, and policy status. The solution helped managers track claims, terminations, and policy trends. The client now enjoys better visibility into operations and timely KPI updates.

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One of the biggest Insurance companies in East Asian countries - Insurance

A large insurance company in East Asia wanted to improve how they managed claims and detected fraud. Their old systems... made it hard to use their data and find insights. Techknomatic built dashboards using Tableau and Power BI to help them track claims, spot patterns, and see key numbers in one place. The new system made it easier to watch for fraud, follow rules, and keep up with daily work. Stakeholders now get timely updates with important claim information.

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Entertainment Case Studies and Customer Success Stories with Doxami

A multiplex theatre chain in India - Entertainment - Large

Techknomatic used Tableau dashboards to help a major multiplex theatre chain in India analyze staff operations data. The customer struggled... with resource allocation, employee performance, and process optimization. Techknomatic delivered staff operations analytics, improving decision making, efficiency, and employee satisfaction. The solution enabled better resource allocation and risk management for the entertainment industry. Real-time feedback and workforce analytics helped optimize productivity and reduce inefficiencies.

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A multiplex theatre chain in India - Entertainment

A large multiplex theatre chain in India wanted to improve staff operations. They struggled with resource allocation, employee performance, and... process optimization. Techknomatic used Tableau to build dashboards for cleaning efficiency, quality control, and staff performance. The solution helped managers make better decisions and allocate resources more effectively. The company saw increased efficiency, better employee performance, and improved risk management.

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Education Case Studies and Customer Success Stories with Doxami

A large B2B IT training company in India - Education - Large

Techknomatic delivered sales analytics dashboards for a large B2B IT training company in India. The company faced challenges in tracking... sales data, forecasting, and identifying high-value customers. Techknomatic built dashboards using Angular JS to analyze KPIs like revenue, sales pipeline, and customer retention. The solution improved forecasting, increased sales efficiency, and gave better customer insights. The client identified sales trends, opportunities, and weaknesses, leading to higher sales and optimized processes.

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A large B2B IT training company in India - Education

A large B2B IT training company in India had trouble tracking sales data and understanding customer behavior. They faced problems... with forecasting, finding high-value customers, and improving sales processes. Techknomatic built sales analytics dashboards using Angular JS to help them track key sales metrics. The dashboards improved forecasting, increased efficiency, and gave better customer insights. The company was able to increase sales and optimize their sales performance.

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Oil & Energy Case Studies and Customer Success Stories with Doxami

An oil and gas industry leader in India - Oil & Energy - Very Large

Techknomatic delivered over 300 dashboards using Tableau, Power BI, and Dundas BI for a leading oil and gas company in India. The client struggled... with millions of daily data points and slow decision-making due to traditional MIS reports. Techknomatic built a centralized data analytics platform, improving process monitoring, safety compliance, and financial oversight. The dashboards enabled faster, data-driven decisions, incident management, and better data governance. The solution established a visualization culture and secure, automated reporting across 40+ source systems.

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A leading oil and gas company in India - Oil & Energy

Techknomatic built a centralized dashboard platform for a top oil and gas company in India. The client struggled with millions... of daily data points from sensors and slow decision-making using old MIS reports. Techknomatic used Tableau, Power BI, and Dundas BI to create over 300 dashboards. The new dashboards improved data visibility, process monitoring, and safety compliance. The client now makes faster, data-driven decisions and manages incidents more effectively.

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