CrankWheel: Use-Cases, Insights and Reviews | 2026 Cuspera

CrankWheel helps insurance claims adjusters like Tony Ricci reduce claim disputes by 85%. Adjusters use instant screen sharing to review damage photos with policyholders and explain coverage decision...s. The tool connects in 5-10 seconds with no downloads, making it easy for upset claimants to join. Visual transparency builds trust and helps policyholders understand settlement calculations. CrankWheel records explanations for documentation, improving dispute resolution.
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CrankWheel lets asset managers show real-time portfolio performance and risk metrics. During market volatility, Jennifer Martinez uses instant screen sharing to calm clients by making live positions ...and hedging strategies visible. Clients connect in 5-10 seconds with no downloads. The tool helps explain complex data and supports compliance with recording. Clients see that defensive allocations cushion losses, building trust and informed decisions.
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CrankWheel helped Yell reach busy small business clients with asynchronous video reviews and prospecting tools. Yell saw a 60% reply rate from hard-to-contact customers and converted 50% of unrespons...ive leads. The fastest customer approval took just 7 minutes after sending a video review. Agents now send 2–3 video reviews daily, with most replies in under 24 hours. The new workflow reduced wasted time and increased engagement, making customer onboarding and sales more efficient.
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BeeDIGITAL used to sell digital marketing services to small businesses by visiting them in person. When the pandemic made in-person meetings impossible, they needed a new way to reach customers. They... started using CrankWheel to show their services and websites to customers over the phone. This allowed them to keep selling and even improve their process. With CrankWheel, BeeDIGITAL's sales calls are up to 79% more likely to close a sale.
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Movido is an online marketing agency that helps small businesses get noticed online. Their sales team needed a better way to show products and dashboards to customers over the phone. Before using Cra...nkWheel, they relied on phone calls and emailed PDFs, which made demos hard. With CrankWheel, they now use screen sharing to show prospects real-time results and product features. This made it easier to close sales and increased their sales figures. Movido says CrankWheel changed their telesales approach and helped them scale up sales.
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Connells Group Mortgage Services faced a challenge when lockdowns made in-person meetings with customers impossible. They needed a way to keep their mortgage advice sessions interactive while switchi...ng to phone appointments. They chose CrankWheel for easy, app-less screen sharing that worked on any device. This allowed their consultants to keep customers engaged and present information visually. CrankWheel helped them stand out from competitors who only used phone calls.
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