By watching each viewer every second, TV 2 is able to see first-hand as the audience gravitates towards particular content. Additionally, TV 2 has a comprehensive view into content consumption trends... and quality of experience (QoE) metrics.
CASE STUDY An international sports-streaming organization
Conviva's platform improved sports streaming by integrating metrics, reducing costs, and enhancing development efficiency. It identified quality issues and decreased Mean Time to X (MTTX) with AI ale...rts.
By watching each viewer every second, TV 2 is able to see first-hand as the audience gravitates towards particular content. Additionally, TV 2 has a comprehensive view into content consumption trends... and quality of experience (QoE) metrics.
By watching each viewer every second, TV 2 is able to see first-hand as the audience gravitates towards particular content. Additionally, TV 2 has a comprehensive view into content consumption trends... and quality of experience (QoE) metrics.
By watching each viewer every second, TV 2 is able to see first-hand as the audience gravitates towards particular content. Additionally, TV 2 has a comprehensive view into content consumption trends... and quality of experience (QoE) metrics.
Entertainment Case Studies and Success Stories with Conviva
CASE STUDY Canal Digital
Canal Digital improved operational efficiency and reduced big data costs using Conviva's platform, enhancing customer experience by identifying and resolving quality issues faster.
Conviva's platform improved operational efficiency and reduced tool sprawl, enhancing customer experience and cutting costs for Sky by integrating real-time analytics and proactive issue detection.
Conviva helped a Latin American vMVPD improve digital entertainment with real-time analytics. The company wanted to boost content diversity, increase viewer engagement, and convert trial users to sub...scribers. Using Conviva, they segmented audiences, targeted soccer fans with new content, and optimized marketing campaigns. They saw a 15% lift in action show viewing, a 10% drop in subscriber loss after sports seasons, and a 25% increase in minutes watched per viewer.
Conviva helped Mola expand its streaming service from Jakarta to London. Mola faced challenges with outdated video analytics and needed real-time, continuous measurement. Conviva provided global perf...ormance benchmarking and deep viewer insights. Mola used Conviva’s Streaming Performance Index to improve quality of experience across markets. The team monitored 4K streaming and identified areas for improvement, leading to better viewer engagement and new customer growth.
The case study highlights Conviva's platform, which improves operational efficiency by reducing MTTX, big data costs, and tool sprawl, while enhancing development efficiency and proactively identifyi...ng customer experience issues.
Conviva helped PlayStation improve operational efficiency by reducing MTTX and big data costs, enhancing development processes, and resolving experience issues using their Operational Data Platform.
CASE STUDY A newly launched streaming service (extension of a leading national media company)
Conviva’s Streaming Analytics Platform helped a new streaming service deliver flawless live sports streaming. The service needed real-time analytics to handle high viewership and ensure top quality. ...Conviva’s platform gave them instant insights and a single source of truth for all teams. Real-Time Trends Dashboard and AI-powered alerts let them fix issues fast. The result was a seamless, high-quality experience for viewers during 64 major sports events.
CASE STUDY A leading telecommunications company in Portugal
Conviva’s streaming analytics helped a top telecom company in Portugal improve customer service. The company used Conviva to reduce service calls and boost quality of experience for viewers. Real-tim...e insights let them spot and fix issues fast. The result was better streaming and happier customers. This shows how streaming analytics can transform telecom support.
Other Industry Case Studies and Success Stories with Conviva
CASE STUDY A live-sports and on-demand publisher
Conviva helped a live-sports and on-demand publisher improve streaming operations. The company served over 200 countries and 100 million devices. Conviva's analytics platform replaced outdated tools ...and unified data. The publisher saved $15.4 million in total cost of ownership. CDN costs dropped by $8.9 million and data processing costs by $4.8 million. Customer care savings exceeded $1 million. Ad revenue increased by nearly $1 million with better analytics and ad placement.
Conviva helped Mola expand its streaming service from Jakarta to London. Mola faced challenges with outdated video analytics and needed real-time, continuous measurement. Conviva provided global perf...ormance benchmarking and deep viewer insights. Mola used Conviva’s Streaming Performance Index to improve quality of experience across regions. The team monitored 4K streaming and identified areas for improvement, leading to better viewer engagement and new audience growth.
By quickly and automatically switching traffic from one CDN to the other, the publisher was able to reduce VSF by 44% and the rebuffering ratio by 36%, bringing both back into expected norms and maxi...mizing customer QoE.
Conviva’s Video AI Platform shows a comparison of performance across all platforms in Pulse, allowing this major sports broadcaster to make the best decisions for their audience in terms of editorial... content, ads served and devices.
Conviva’s Video AI Platform shows a comparison of performance across all platforms in Pulse, allowing this major sports broadcaster to make the best decisions for their audience in terms of editorial... content, ads served and devices.
CASE STUDY An innovative European streaming provider
Conviva's Streaming Analytics Platform helped a European streaming provider improve customer service. The company needed to manage trillions of data points from millions of users. Conviva's platform ...reduced service calls and improved key performance metrics. Real-time analytics enabled the company to deliver flawless 4K content to 98% of viewers. The solution gave technical teams actionable insights and fast alerts to fix problems quickly.
Conviva helped a prominent OTT provider improve user experience and increase ad revenue. The provider used Conviva’s Streaming Performance Index to track quality of experience across devices. Real-ti...me analytics and AI-powered insights led to a 30% year-over-year SPI increase. The new video player rollout, guided by Conviva data, resulted in a 10% rise in ad deliveries. Viewer time grew by 30% quarter over quarter, showing strong engagement and better monetization.
Conviva helped Chingari transform their streaming business. Chingari used Conviva's measurement analytics pipeline. This gave them deep insights across their whole company. Continuous analytics led t...o ongoing optimization. This cycle helped Chingari grow their business.
By quickly and automatically switching traffic from one CDN to the other, the publisher was able to reduce VSF by 44% and the rebuffering ratio by 36%, bringing both back into expected norms and maxi...mizing customer QoE.
Conviva helped a Latin American vMVPD improve digital entertainment with real-time analytics. The company struggled to convert sports viewers, personalize content, and boost trial-to-subscriber rates.... Using Conviva, they segmented audiences, optimized marketing, and improved app flow. Email and push campaigns led to a 15% lift in action show viewing. Subscriber drop-off after sports seasons fell by 10%. Overall engagement rose by 25% in minutes watched per viewer.
Conviva’s Video AI Platform shows a comparison of performance across all platforms in Pulse, allowing this major sports broadcaster to make the best decisions for their audience in terms of editorial... content, ads served and devices.
Conviva helped Chingari transform their streaming business. Chingari used Conviva's measurement analytics pipeline. This gave them deep insights across their company. Continuous analytics led to ongo...ing optimization. Chingari saw growth by using real-time data from Conviva.
By quickly and automatically switching traffic from one CDN to the other, the publisher was able to reduce VSF by 44% and the rebuffering ratio by 36%, bringing both back into expected norms and maxi...mizing customer QoE.
Conviva’s Video AI Platform shows a comparison of performance across all platforms in Pulse, allowing this major sports broadcaster to make the best decisions for their audience in terms of editorial... content, ads served and devices.
By quickly and automatically switching traffic from one CDN to the other, the publisher was able to reduce VSF by 44% and the rebuffering ratio by 36%, bringing both back into expected norms and maxi...mizing customer QoE.
