Real-World Case Studies and Customer Success Stories with Conviva

Conviva helped Mola expand its streaming service from Southeast Asia to Europe. Mola used Conviva’s continuous measurement analytics to monitor and improve streaming quality in real time. The platfor...m provided performance benchmarking across regions and deep insights into viewer experience. Mola’s team used these analytics to deliver 4K Euro Cup matches in Jakarta and improve content discovery. Conviva enabled Mola to engage viewers and grow its audience with better streaming experiences.
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Conviva helped a Latin American vMVPD improve digital entertainment engagement. The company used Conviva’s analytics to boost minutes watched per viewer and increase content diversity. Targeted campa...igns led to a 15% lift in action show viewing and a 10% drop in subscriber loss after sports seasons. Overall engagement rose by 25% as measured by time spent on the platform. The vMVPD operates in nine countries and serves over 10 million subscribers.
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Conviva helped Mola expand its streaming service from Jakarta to London. Mola faced challenges with outdated video analytics and needed real-time, continuous measurement. Conviva provided global perf...ormance benchmarking and deep viewer insights. Mola used Conviva’s Streaming Performance Index to improve quality of experience across markets. The team monitored 4K streaming and identified areas for improvement, leading to better viewer engagement and new customer growth.
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Conviva helped a Latin American vMVPD improve digital entertainment with real-time analytics. The company wanted to boost content diversity, increase viewer engagement, and convert trial users to sub...scribers. Using Conviva, they segmented audiences, targeted soccer fans with new content, and optimized marketing campaigns. They saw a 15% lift in action show viewing, a 10% drop in subscriber loss after sports seasons, and a 25% increase in minutes watched per viewer.
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Conviva’s Streaming Analytics Platform helped a new streaming service deliver flawless live sports streaming. The service needed real-time analytics to handle high viewership and ensure top quality. ...Conviva’s platform gave them instant insights and a single source of truth for all teams. Real-Time Trends Dashboard and AI-powered alerts let them fix issues fast. The result was a seamless, high-quality experience for viewers during 64 major sports events.
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Conviva Viewer Insights helped Youth Media Network boost viewer engagement. The network used real-time analytics to personalize content and test new ways to surface shows. They launched segment-based... playlists and optimized content carousels. This led to a 10% increase in average viewer minutes and higher consumption across multiple series. The solution improved content discovery for their youth-focused streaming app.
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Conviva’s Streaming Analytics Platform helped a new streaming service deliver flawless live sports streaming. The company needed real-time analytics to handle high viewership and ensure top quality o...f experience. Conviva’s Real-Time Trends Dashboard and AI-powered alerting let them detect and fix issues instantly. The platform supported 64 major sports matches with no disruptions. Teams used Conviva to align on KPIs and improve streaming quality at scale.
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Conviva's Streaming Analytics Platform helped a European streaming provider improve customer service. The company managed trillions of data points from millions of users. Conviva enabled real-time in...sights and reduced service calls. The platform delivered flawless 4K content to 98% of viewers. The provider gained a single key performance metric for better decisions.
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Conviva’s streaming analytics helped a top telecom company in Portugal improve customer service. The company used Conviva to reduce service calls and boost quality of experience for viewers. Real-tim...e insights let them spot and fix issues fast. The result was better streaming and happier customers. This shows how streaming analytics can transform telecom support.
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Conviva Social Insights helped Punjab Kings track fan response to their new name and branding. The team used the platform to monitor hashtag adoption and compare engagement across social media. They ...built benchmarks for content performance on Facebook, Instagram, Twitter, and YouTube. The marketing team identified YouTube as an underused channel and increased their investment. Punjab Kings gained a clear view of their social brand's ranking and improved their connection with fans.
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Conviva helped a U.S.-based streaming business cut call center costs by $564,000 in one year. The company used Conviva's real-time analytics to give customer service agents device-level insights. Thi...s let agents solve problems faster and reduce call times by 144 hours per operator each year. The solution also lowered churn and stopped fraudulent charge backs. Customer satisfaction and engagement improved with proactive support.
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Conviva helped Chingari transform their streaming business with advanced measurement analytics. Chingari used Conviva's analytics pipeline to track performance and engagement. This led to ongoing opt...imization and growth. The platform provided real-time data for better decisions. Chingari improved their digital operations across the enterprise.
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Conviva helped Chingari transform their streaming business. Chingari used Conviva's measurement analytics pipeline. This gave them deep insights across their company. Continuous analytics led to ongo...ing optimization. Chingari saw growth by using real-time data from Conviva.
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Conviva helped Mola expand its streaming service from Jakarta to London. Mola faced challenges with outdated video analytics and needed real-time, continuous measurement. Conviva provided global perf...ormance benchmarking and deep viewer insights. Mola used Conviva’s Streaming Performance Index to improve quality of experience across regions. The team monitored 4K streaming and identified areas for improvement, leading to better viewer engagement and new audience growth.
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Conviva helped a Latin American vMVPD improve digital entertainment with real-time analytics. The company struggled to convert sports viewers, personalize content, and boost trial-to-subscriber rates.... Using Conviva, they segmented audiences, optimized marketing, and improved app flow. Email and push campaigns led to a 15% lift in action show viewing. Subscriber drop-off after sports seasons fell by 10%. Overall engagement rose by 25% in minutes watched per viewer.
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Conviva helped Chingari transform their streaming business. Chingari used Conviva's measurement analytics pipeline. This gave them deep insights across their whole company. Continuous analytics led t...o ongoing optimization. This cycle helped Chingari grow their business.
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Conviva's Streaming Analytics Platform helped a European streaming provider improve customer service. The company needed to manage trillions of data points from millions of users. Conviva's platform ...reduced service calls and improved key performance metrics. Real-time analytics enabled the company to deliver flawless 4K content to 98% of viewers. The solution gave technical teams actionable insights and fast alerts to fix problems quickly.
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Conviva helped a prominent OTT provider improve user experience and increase ad revenue. The provider used Conviva’s Streaming Performance Index to track quality of experience across devices. Real-ti...me analytics and AI-powered insights led to a 30% year-over-year SPI increase. The new video player rollout, guided by Conviva data, resulted in a 10% rise in ad deliveries. Viewer time grew by 30% quarter over quarter, showing strong engagement and better monetization.
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Conviva helped a live-sports and on-demand publisher improve streaming operations. The company served over 200 countries and 100 million devices. Conviva's analytics platform replaced outdated tools ...and unified data. The publisher saved $15.4 million in total cost of ownership. CDN costs dropped by $8.9 million and data processing costs by $4.8 million. Customer care savings exceeded $1 million. Ad revenue increased by nearly $1 million with better analytics and ad placement.
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