Real-World Case Studies and Customer Success Stories with Conviva

Conviva helped Mola expand its streaming service from Jakarta to London. Mola faced challenges with outdated video analytics and needed... real-time, continuous measurement. Conviva provided global performance benchmarking and deep viewer insights. Mola used Conviva’s Streaming Performance Index to improve quality of experience across markets. The team monitored 4K streaming and identified areas for improvement, leading to better viewer engagement and new customer growth.
Show More..

Conviva’s Streaming Analytics Platform helped a new streaming service deliver flawless live sports streaming. The service needed real-time analytics to... handle high viewership and ensure top quality. Conviva’s platform gave them instant insights and a single source of truth for all teams. Real-Time Trends Dashboard and AI-powered alerts let them fix issues fast. The result was a seamless, high-quality experience for viewers during 64 major sports events.
Show More..

Conviva helped a Latin American vMVPD improve digital entertainment with real-time analytics. The company wanted to boost content diversity, increase... viewer engagement, and convert trial users to subscribers. Using Conviva, they segmented audiences, targeted soccer fans with new content, and optimized marketing campaigns. They saw a 15% lift in action show viewing, a 10% drop in subscriber loss after sports seasons, and a 25% increase in minutes watched per viewer.
Show More..

Conviva helped a Latin American vMVPD improve digital entertainment engagement. The company used Conviva’s analytics to boost minutes watched per... viewer and increase content diversity. Targeted campaigns led to a 15% lift in action show viewing and a 10% drop in subscriber loss after sports seasons. Overall engagement rose by 25% as measured by time spent on the platform. The vMVPD operates in nine countries and serves over 10 million subscribers.
Show More..

Conviva helped Mola expand its streaming service from Southeast Asia to Europe. Mola used Conviva’s continuous measurement analytics to monitor... and improve streaming quality in real time. The platform provided performance benchmarking across regions and deep insights into viewer experience. Mola’s team used these analytics to deliver 4K Euro Cup matches in Jakarta and improve content discovery. Conviva enabled Mola to engage viewers and grow its audience with better streaming experiences.
Show More..

Conviva’s Streaming Analytics Platform helped a new streaming service deliver flawless live sports streaming. The company needed real-time analytics to... handle high viewership and ensure top quality of experience. Conviva’s Real-Time Trends Dashboard and AI-powered alerting let them detect and fix issues instantly. The platform supported 64 major sports matches with no disruptions. Teams used Conviva to align on KPIs and improve streaming quality at scale.
Show More..

Conviva Viewer Insights helped Youth Media Network boost viewer engagement. The network used real-time analytics to personalize content and test... new ways to surface shows. They launched segment-based playlists and optimized content carousels. This led to a 10% increase in average viewer minutes and higher consumption across multiple series. The solution improved content discovery for their youth-focused streaming app.
Show More..

Conviva’s streaming analytics helped a top telecom company in Portugal improve customer service. The company used Conviva to reduce service... calls and boost quality of experience for viewers. Real-time insights let them spot and fix issues fast. The result was better streaming and happier customers. This shows how streaming analytics can transform telecom support.
Show More..

Conviva's Streaming Analytics Platform helped a European streaming provider improve customer service. The company managed trillions of data points from... millions of users. Conviva enabled real-time insights and reduced service calls. The platform delivered flawless 4K content to 98% of viewers. The provider gained a single key performance metric for better decisions.
Show More..

Conviva Social Insights helped Punjab Kings track fan response to their new name and branding. The team used the platform... to monitor hashtag adoption and compare engagement across social media. They built benchmarks for content performance on Facebook, Instagram, Twitter, and YouTube. The marketing team identified YouTube as an underused channel and increased their investment. Punjab Kings gained a clear view of their social brand's ranking and improved their connection with fans.
Show More..

Conviva helped a live-sports and on-demand publisher improve streaming operations. The company served over 200 countries and 100 million devices.... Conviva's analytics platform replaced outdated tools and unified data. The publisher saved $15.4 million in total cost of ownership. CDN costs dropped by $8.9 million and data processing costs by $4.8 million. Customer care savings exceeded $1 million. Ad revenue increased by nearly $1 million with better analytics and ad placement.
Show More..

Conviva helped a prominent OTT provider improve user experience and increase ad revenue. The provider used Conviva’s Streaming Performance Index... to track quality of experience across devices. Real-time analytics and AI-powered insights led to a 30% year-over-year SPI increase. The new video player rollout, guided by Conviva data, resulted in a 10% rise in ad deliveries. Viewer time grew by 30% quarter over quarter, showing strong engagement and better monetization.
Show More..

Conviva's Streaming Analytics Platform helped a European streaming provider improve customer service. The company needed to manage trillions of data... points from millions of users. Conviva's platform reduced service calls and improved key performance metrics. Real-time analytics enabled the company to deliver flawless 4K content to 98% of viewers. The solution gave technical teams actionable insights and fast alerts to fix problems quickly.
Show More..

Conviva helped Chingari transform their streaming business. Chingari used Conviva's measurement analytics pipeline. This gave them deep insights across their... whole company. Continuous analytics led to ongoing optimization. This cycle helped Chingari grow their business.
Show More..

Conviva helped a Latin American vMVPD improve digital entertainment with real-time analytics. The company struggled to convert sports viewers, personalize... content, and boost trial-to-subscriber rates. Using Conviva, they segmented audiences, optimized marketing, and improved app flow. Email and push campaigns led to a 15% lift in action show viewing. Subscriber drop-off after sports seasons fell by 10%. Overall engagement rose by 25% in minutes watched per viewer.
Show More..

Conviva helped Mola expand its streaming service from Jakarta to London. Mola faced challenges with outdated video analytics and needed... real-time, continuous measurement. Conviva provided global performance benchmarking and deep viewer insights. Mola used Conviva’s Streaming Performance Index to improve quality of experience across regions. The team monitored 4K streaming and identified areas for improvement, leading to better viewer engagement and new audience growth.
Show More..

Conviva for App helped a baseball streaming publisher improve login experiences for sports fans. The publisher struggled with incomplete data... and slow login processing times. Conviva enabled real-time monitoring and instant filtering of user events. The team quickly identified and fixed a 3rd party authentication issue before a major game. Fans accessed content without missing a pitch, protecting the publisher's reputation.
Show More..

Conviva helped Chingari transform their streaming business. Chingari used Conviva's measurement analytics pipeline. This gave them deep insights across their... company. Continuous analytics led to ongoing optimization. Chingari saw growth by using real-time data from Conviva.
Show More..

Conviva helped Chingari transform their streaming business with advanced measurement analytics. Chingari used Conviva's analytics pipeline to track performance and... engagement. This led to ongoing optimization and growth. The platform provided real-time data for better decisions. Chingari improved their digital operations across the enterprise.
Show More..

Conviva helped a U. S.-based streaming business cut call center costs by $564,000 in one year. The company used Conviva's...real-time analytics to give customer service agents device-level insights. This let agents solve problems faster and reduce call times by 144 hours per operator each year. The solution also lowered churn and stopped fraudulent charge backs. Customer satisfaction and engagement improved with proactive support.
Show More..