CloudSense | Industry omnichannel commerce software
AI Powered
App Partner
Featured Industries
No results found
Try adjusting your search terms
Telecommunications Case Studies and Customer Success Stories with CloudSense
Leading Multi-play CSP, Southeast Asia
- Telecommunications
- Large
CloudSense CPQ and Salesforce CRM helped a major Southeast Asian telecom provider automate sales operations. The company used AI agents... from Totogi to cut order creation time by over 80%. Before, sales reps needed 50+ clicks and 5 minutes to create an order. Now, they use a single prompt and finish in under 50 seconds. The solution reduced errors, boosted productivity, and made order processing scalable for any sales rep.
CloudSense helped VodafoneZiggo cut lead-to-order time by 25%. The company improved delivery reliability by up to 40%. Channel partner sales... increased by 24%. VodafoneZiggo replaced its old CPQ provider to make sales easier for users and partners. CloudSense integrated with Salesforce, automated contract management, and enabled selling across all B2B channels. VodafoneZiggo now delivers faster, more accurate sales and a better customer experience.
CloudSense helped UPC Switzerland boost sales productivity by 148%. The company cut contract quote time by 83.3% and increased sales... conversion by 10%. Manual steps from quote to sale dropped from over 15 to just 3. Data visibility rose from 30% to 99%. UPC now delivers a faster, more personalized experience for business customers.
CloudSense helped StarHub cut order rejections and clarification requests by 70%. The platform reduced average lead-to-order time by 40%. StarHub... now uses a single integrated system for quoting and order management. Sales teams deliver quotes and contracts faster and with fewer errors. Customers can accept quotes digitally, improving their experience. CloudSense and Salesforce are now the foundation for StarHub’s digital sales journey.
CloudSense helped O2 Telefonica join its sales channels into one platform. O2 used CloudSense to launch its Digital SMB service... for small and medium businesses. The platform let O2 offer flexible bundles and a simple buying process. O2 saw an 8% rise in digital products attached to orders, reaching nearly 20,000 digital products. Agents gained a clearer view of customers and could quickly adjust bundles. O2 plans to expand its digital services further.
CloudSense helped Hawaiian Telcom cut lead-to-order time by 73%. The company improved billing accuracy by 39% and reduced order processing... time by 67%. CloudSense unified sales, order management, and product catalog on one Salesforce-native platform. Hawaiian Telcom automated manual processes and gained better visibility across business units. The result is faster sales cycles, fewer errors, and improved customer experience.
A1 Telekom Austria uses CloudSense to speed up large enterprise telecommunications deals. The company wanted to sell more to B2B... customers, faster. CloudSense helped them launch, sell, and fulfill complex B2B solutions at scale. The unified platform made it easier to manage subscriptions and sales. As a result, A1 Telekom Austria improved sales performance and closed deals more quickly.
CloudSense helped Liberty Global transform its B2B sales across multiple brands. The Catalyst program unified sales, order management, and CRM... on a Salesforce-native platform. Virgin Media cut inbound-to-order time by 70% and reduced outbound lead-to-order from 8 to 2 days. VodafoneZiggo increased community sales revenue by 24%. Brands now offer omnichannel customer journeys and faster product launches. CloudSense enabled better visibility, higher sales effectiveness, and improved customer experience.
Media Production Case Studies and Customer Success Stories with CloudSense
A leading US digital media group
- Media Production
- Large
USA
CloudSense helped a leading US digital media group simplify cross-media ad sales on Salesforce. The group struggled with disconnected sales... journeys and slow onboarding due to multiple systems. CloudSense unified print and digital ad sales into a single hub, reducing manual steps from 15 to one. Integration with Google Ad Manager made orders faster and more accurate. Teams now have better visibility, control, and a unified process across markets.
International Media Group
- Media Production
- Large
CloudSense helped an international media group cut product selection time by 44%. The company unified print and digital ad sales... on Salesforce, replacing three legacy systems with one platform. Order errors dropped by 26% and billing errors by 12%. Digital advertising revenue increased by 17%. Sales teams now have a single view of customers and inventory, improving efficiency and accuracy.
Utilities Case Studies and Customer Success Stories with CloudSense
British Gas
- Utilities
- Very Large
London, UK
British Gas used CloudSense to connect its sales channels. This made the customer experience faster and easier. CloudSense helped British... Gas manage complex B2B solutions and subscriptions. The unified platform improved how British Gas sells and fulfills services. The company now delivers a more convenient service to its customers.
CloudSense helped Momentum Energy overhaul its systems for a better customer experience. The company replaced legacy tools with a single,... Salesforce-native platform. Order fulfillment time dropped by 94% thanks to automated order management. Momentum Energy can now launch new products in days, not months. Customers benefit from a new online self-service portal and a 360-degree view across channels.
Education Case Studies and Customer Success Stories with CloudSense
A global university in the Asia-Pacific region
- Education
- Large
CloudSense helped a global university in Asia-Pacific transform its student experience. The university replaced slow, siloed legacy systems with a... unified platform built on Salesforce and CloudSense. Students now access a personalized education marketplace, customizing their learning through self-service. Staff have a single view of the student journey, including placements and applications. The solution improved engagement and supports thousands of students across geographies.
Interxion
- Information Technology And Services
- Large
Amsterdam, Netherlands
Interxion used CloudSense's Expert Services to improve their sales process. They went live in just 10 weeks. The new system... is supported by Salesforce and the CloudSense Platform. This helped Interxion launch and manage complex B2B solutions. The project focused on fast deployment and unified sales operations.
Informa Business Intelligence
- Information Services
- Large
London, UK
CloudSense helped Informa Business Intelligence cut product launch time from months to days. The company replaced over 20 legacy databases... with a single Salesforce-native platform. This gave them a 360-degree view of customers and enabled instant provisioning of digital services. Informa BI now delivers personalized sales and self-service experiences. They expect to save £400k per year by decommissioning old systems.
