About Clickatell Touch
Clickatell Touch is a live chat tool that helps to engage with customers anytime and anywhere. It helps to increase sales and revenue and enhance customer relationships.
Touch is an omnichannel customer service solution that enables to instantly resolve customer queries through websites, social media channels, and chat apps.
Some of the features of Clickatell Touch include real-time chat and seamless integration to boost customer conversion and loyalty, live chat across websites, Twitter, Facebook Pages, and Facebook Messenger, customizable branding, reports and usage analytics, virtual assistant for automated conversions, customizable real-time call center monitoring and many more.
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Goals
Enhance customer relationships, are the most popular goals peers achieved using Clickatell Touch .
Channels
It is the best suited for chat, chat, social media, channels.
Processes
Clickatell Touch does well for a wide range of processes. Peers recommend communication management, helpdesk management, engaging and following up, as the business processes that they have been most satisfied while using Clickatell Touch .
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