CUSPERA

Clickatell Touch

4.23 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(98 Reviews)

Chatbot for customer support - Live App Chat | Clickatell Touch

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About Clickatell Touch

Clickatell Touch is a live chat tool that helps to engage with customers anytime and anywhere. It helps to increase sales and revenue and enhance customer relationships.

Touch is an omnichannel customer service solution that enables to instantly resolve customer queries through websites, social media channels, and chat apps.

Some of the features of Clickatell Touch include real-time chat and seamless integration to boost customer conversion and loyalty, live chat across websites, Twitter, Facebook Pages, and Facebook Messenger, customizable branding, reports and usage analytics, virtual assistant for automated conversions, customizable real-time call center monitoring and many more.

Clickatell Touch
is used by peers for

Processes

communication management, helpdesk management, engaging and following up

Channels

chat, chat, social media

Capabilities

24/7 Support, Chat Support, Email Support

Goals

Enhance customer relationships

Industry

Popular Business Setting
for Clickatell Touch

Top Industries

Popular in

Peer Recommendations on business needs
for Clickatell Touch

Goals

Enhance customer relationships, are the most popular goals peers achieved using Clickatell Touch .

Channels

It is the best suited for chat, chat, social media, channels.

Processes

Clickatell Touch does well for a wide range of processes. Peers recommend communication management, helpdesk management, engaging and following up, as the business processes that they have been most satisfied while using Clickatell Touch .

Read Reviews of Business Process for Clickatell Touch

Peers used Clickatell Touch to Enhance customer relationships

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Failure Risk Guidance Security Report ?

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Overall Risk Meter

Low Medium High

Top Failure Risks for Clickatell Touch

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IT and Other Capabilities
for Clickatell Touch

  • Low
  • Medium
  • High

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Vendor Profile Details

Company Name Clickatell
Company Website www.clickatell.com/
HQ Location 900 Island Dr, #202, Redwood City, CA 94065, US
Employees 101-250
Social
Financials Series B