Clickatell Interact: Reviews, Testimonials and Expert Opinions

4.0 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Strengthen customer relationships in multiple channels

Failure Risk for Clickatell Interact ?

Clickatell Interact Overview

This is a summary of the comprehensive capabilities and benefits of Clickatell Interact based on over 33 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Clickatell Interact, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Clickatell Interact is right for your needs? Our Cuspera AI engine can evaluate how Clickatell Interact fits your specific business needs, industry, and context. Get your personalized assessment report today.

Clickatell Interact supports business activities such as:

Engagement Management
Workflow Management
Relationship Management
Generation Of New Leads

Clickatell Interact can help you with many business goals, such as Enhance Customer Relationships. It can help manage these activities if you use Chat Text SMS and Mobile for these needs.

Reviews

"...Engage your customers in chat and SMS...." Our Chatbot for customer support

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Clickatell Interact solved their Live Chat needs. Cuspera uses 33 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Business Priorities

Enhance Customer Relationships is the most popular business priority peers achieved using Clickatell Interact.

See all business priorities

Use Cases

Peers recommend Engagement Management , Workflow Management , Relationship Management , as the business use cases that they have been most satisfied while using Clickatell Interact.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES	RATINGS	CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Chat and Text SMS	4.42/5 ★ Read Reviews (7)	"...Engage your customers in chat and SMS...." Our Chatbot for customer support
engaging and following up	3.93/5 ★ Read Reviews (2)	"...Engage your customers in chat and SMS...." Our Chatbot for customer support
Workflow Management with Chat and Mobile	4.00/5 ★ Read Reviews (5)	"...Develop powerful mobile workflows rapidly for mobile channels no development experience needed...." Our Chatbot for customer support
Relationship Management	3.34/5 ★ Read Reviews (1)	"...Interact Strengthen customer relationships in multiple channels. ..." Our Chatbot for customer support

PEER EXPERIENCES
Engagement Management with Chat and Text SMS	4.42/5 ★ Read Reviews (7)
"...Engage your customers in chat and SMS...." Our Chatbot for customer support
engaging and following up	4.42/5 ★ Read Reviews (2)
Workflow Management with Chat and Mobile	4.00/5 ★ Read Reviews (5)
"...Develop powerful mobile workflows rapidly for mobile channels no development experience needed...." Our Chatbot for customer support
Relationship Management	3.34/5 ★ Read Reviews (1)
"...Interact Strengthen customer relationships in multiple channels. ..." Our Chatbot for customer support

Based on peer insights

Cuspera recommends Clickatell Interact for

	Use Cases	Engagement Management , Workflow Management , Relationship Management
	Medium	Chat, Text SMS, Mobile
	Business Priority	Enhance Customer Relationships

IT and Other Capabilities

for Clickatell Interact

Low
Medium
High

CAPABILITIES (DATA)	RATINGS AND REVIEWS

CAPABILITIES (DATA)	RATINGS AND REVIEWS

CAPABILITIES (SUPPORT)	RATINGS AND REVIEWS
24/7 Support	3.83/5 ★ Read Reviews (9)
Phone Support	3.18/5 ★ Read Reviews (1)

CAPABILITIES (SUPPORT)	RATINGS AND REVIEWS
24/7 Support	3.83/5 ★ Read Reviews (9)
Phone Support	3.18/5 ★ Read Reviews (1)

CAPABILITIES (OTHER)	RATINGS AND REVIEWS
AI Powered	3.05/5 ★ Read Reviews (1)
Analytics	3.05/5 ★ Read Reviews (1)

CAPABILITIES (OTHER)	RATINGS AND REVIEWS
AI Powered	3.05/5 ★ Read Reviews (1)
Analytics	3.05/5 ★ Read Reviews (1)

Software Failure Risk Guidance

for Clickatell Interact

Top Failure Risks for Clickatell Interact

Vendor Profile Details

Company Name

Clickatell

Company Website

https://www.clickatell.com/

HQ Location

303 Twin Dolphin Dr, Suite 600, Downtown Redwood City, California 94065, US

Employees

101-250

Social

Financials

SERIES B