Cisco Contact Center: Product updates, Customer stories, and Insights | 2026 Cuspera

Cisco IP Fabric for Media helped Nine, Australia's top TV network, move to an all-IP broadcasting solution. The new infrastructure improved reliability and sped up production. Nine became the first f...ree-to-air network in Australia to deploy an all-IP solution. The migration was fast and had no disruptions. Cisco Customer Experience (CX) provided strong support and expertise throughout the transition.
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Cisco Advanced Services helped IFEMA MADRID secure its network for a major global event. The team reinforced the switching layer to handle high service demand. They ensured secure cable services with... Cisco telephony and connectivity. Constant equipment monitoring and on-site support kept operations smooth. IFEMA MADRID achieved high security and excellent connectivity for global leaders.
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Logicalis Group used Cisco Lifecycle Services and the CX Success Portfolio to help customers reduce environmental impact. The Logicalis Managed Digital Fabric Platform gave a real-time view of digita...l ecosystems. This improved carbon efficiency and cut water and energy use. The Cisco Takeback and Reuse Program supported sustainability goals. Logicalis and Cisco CX worked together to drive measurable progress against climate change.
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Cisco's Connected Lighting System helped Atea build a smart office in Stavanger. The system uses Power-over-Ethernet to power and control lights, cutting the need for extra wiring. Sensors collect da...ta and send it to the cloud for analysis. The project acts as a living lab for smart building technology. Atea saw better energy efficiency and improved building management.
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Cisco Sustainability Priority Assessment helped Telecom Egypt build a clear roadmap for sustainability. The company wanted to address the climate crisis and cut carbon emissions. Cisco delivered a pl...an with governance, automation, and carbon reduction steps. Telecom Egypt now tracks results with success measurements. The CTO praised the actionable guidance from Cisco.
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