Chameleon and Twilio Segment helped The Motley Fool increase retention rates and reduce churn. The Motley Fool wanted to keep more users and stop losing customers. They used Chameleon to guide users ...inside their product. They also used Twilio Segment to connect user data. This made it easier to show the right messages to the right people. As a result, The Motley Fool saw more users stay and fewer users leave.
Chameleon helped Mosaic improve self-serve success and collect more in-app feedback. Mosaic used Tours and Checklist Launchers to scale customer education. This led to ongoing user engagement. The so...lution made it easier for users to learn and give feedback. Mosaic is a fintech company focused on better customer experiences.
Chameleon helped AvidXchange improve user experience with in-app messaging. The company used Chameleon to deflect 20,000 support tickets in 12 months. AvidXchange faced challenges managing support fo...r multiple products. Chameleon provided targeted in-app messages to guide users. This reduced support burden and improved customer satisfaction.
Chameleon helped Rydoo improve feature discovery and user satisfaction. Rydoo used Tours and Microsurveys to create a two-way communication channel with customers. This made it easier to announce pro...duct updates and collect feedback. The solution increased engagement and helped the product team understand user needs. Rydoo saw better user satisfaction as a result.
Degreed used Chameleon to redesign their platform and onboard 50,000 users to a new UI. They saw a 280% increase in beta platform opt-ins. The new design improved user feedback and reduced support ti...ckets. Chameleon helped Degreed test new features and gather user feedback effectively.
Mixpanel used Chameleon to improve customer retention by 4%. They achieved a 3x increase in Net Promoter Score. Product tours had a 56% completion rate. They switched from WalkMe to Chameleon for bet...ter performance.
Chameleon helped Degreed launch a data-driven redesign. Degreed needed to onboard thousands of users to a new product design. Chameleon provided in-app tours and guidance. This made onboarding easier... for users. Degreed successfully onboarded thousands of users. The process was smooth and data-driven.
Chameleon helped Foleon improve user activation with a self-serve onboarding flow. Foleon used onboarding checklists and microsurveys to make it easier for users to get started. This approach transfo...rmed the feedback loop between customers and the product team. Users found it simpler to share feedback and complete onboarding steps. Foleon improved the overall user experience with these tools.
Chameleon helped Highspot scale product adoption. Highspot used Chameleon to guide users with in-app tours and tooltips. This made onboarding easier and helped users find new features. The team saw b...etter engagement and faster adoption. Chameleon supported Highspot as it grew quickly.
Chameleon helped Shortcut improve user activation and feature adoption. Shortcut wanted to experiment faster without needing engineering help. They used Chameleon for in-app experimentation. This led... to an 8% increase in activation rates. More users also discovered new features.
Chameleon helped Mixpanel improve customer retention and satisfaction. Mixpanel used Chameleon Tours to guide users inside their product. This led to a 4% increase in customer retention. The solution... made it easier for users to find value. Mixpanel saw better engagement and happier customers.
Marketing and Advertising Case Studies and Success Stories with Chameleon Intelligent
CASE STUDY Zappi
Chameleon helped Zappi get 5x more NPS responses. Zappi used Chameleon microsurveys to boost in-app engagement. The Customer Success team aligned user feedback with customer behavior insights. This i...mproved the user experience and adoption. Zappi saw a big increase in survey responses.
Chameleon helped Squaredance speed up user feedback. The company used in-product Microsurveys to collect feedback. This made it easier for users to share their thoughts. Feedback turnaround time drop...ped from a month to a week. Squaredance improved its product faster with quicker insights.
Information Technology and Services Case Studies and Success Stories with Chameleon Intelligent
CASE STUDY SimpliRoute
Chameleon helped SimpliRoute lower support tickets by using in-app education. The UX team used Tours and Tooltips to share product updates and explain new features. This made it easier for users to u...nderstand changes. The product vocabulary became simpler. Users found answers on their own, so they needed less help from support.
Chameleon helped Fivetran use in-app messages to announce product updates and collect user feedback. Fivetran wanted to understand user behavior and improve product adoption. With Chameleon, they sen...t targeted messages inside their app. This made it easier for users to learn about changes and give feedback. Fivetran gained deeper insights into how users interact with new features.
Chameleon helped Directly improve onboarding for new users. Directly used Chameleon’s in-app tours and tooltips to guide users through their platform. This made onboarding easier and more enjoyable. ...The team saw better user engagement and faster adoption. Chameleon’s features helped Directly scale support and improve customer experience.
Chameleon helped Airship improve feature discovery in their mobile engagement platform. Airship used Chameleon to guide users to new features. This made it easier for users to find and use important ...tools. The result was better user engagement and more value from the product. Greg Weinger, director of product development at Airship, shared this experience.
Chameleon helped Vitally improve feature adoption and customer support. Vitally used user-friendly announcements and made help resources more visible. This unlocked more in-app engagement. Customers ...could find answers on their own. The team made it easier for users to learn about new features. This led to better product use and happier customers.
Chameleon helped Quartzy improve feature adoption for its laboratory management platform. Quartzy used Chameleon to guide users through new features and workflows. The platform replaced manual proces...ses like spreadsheets and sticky notes. Chameleon enabled Quartzy to deliver in-app guidance and support. This made it easier for users to learn and use new features. Quartzy saw better user engagement and smoother onboarding with Chameleon.
Chili Piper used Chameleon to improve user onboarding and drive upsells. They generated over $150K ARR in a few weeks. They used in-app banners and surveys to engage users. They also integrated with ...tools like HubSpot and Zapier. This helped them book more meetings and increase revenue.
Fivetran used Chameleon to improve product updates. They collected feedback and bug reports during beta tests. This helped improve the product before release. They used in-app messages to guide users... and collect feedback. They identified 15 bugs before the general release.
Chameleon helped SoSafe build an in-app feedback loop. The team used Tours and Microsurveys to reduce friction for users. This made it easier for users to give feedback. As a result, SoSafe saw a 10x... increase in survey responses. The team could better leverage customer feedback to improve their product.
Chameleon helped Drata boost product adoption and reduce churn. Drata used Chameleon's in-app experiences to guide users and improve engagement. The solution made it easier for users to learn about n...ew features. Drata saw better user onboarding and more satisfied customers. Chameleon supported Drata in reaching their product goals.
Chameleon helped Pipefy improve user onboarding. Pipefy switched from a single onboarding flow to personalized vertical onboarding. This change aimed to increase user retention. With Chameleon, Pipef...y more than doubled user retention. The platform enabled targeted onboarding for different user groups.
Chameleon helped Rankmi collect more in-app feedback using microsurveys. Rankmi wanted to measure user satisfaction with their product. They used Chameleon to launch targeted microsurveys inside thei...r app. This made it easy for users to share feedback. The feedback helped Rankmi improve user satisfaction and support their product-led growth.
Chameleon helped PetScreening increase conversions by 25%. The team used in-app nudges to boost business value. Contextual, non-intrusive messages improved user engagement. PetScreening also doubled ...their cross-sells. The solution made in-app engagement easier for users.
Chameleon helped Lucy improve product adoption with in-app messages. Lucy used Chameleon to take control of user onboarding and encourage more key actions. The company built a feedback loop using in-...app tools. As a result, Lucy saw a 6x increase in their NPS score. Chameleon enabled Lucy to drive better engagement and user satisfaction.
Vitally used Chameleon to improve feature adoption and customer support. They achieved a 55% Tour completion rate and increased help center visibility. Vitally used in-app Tours, Banners, and Microsu...rveys to engage users. They also implemented HelpBar for better self-serve support.
Rydoo used Chameleon to improve feature discovery and user satisfaction. They used in-app tours and microsurveys to communicate with users. This helped them gather feedback and speed up development. ...The team also created guided onboarding tours for new users. This improved user engagement and satisfaction.
Chameleon helped Revenue Analytics improve user training. The company used Chameleon to create better in-app communication. They also collected valuable user feedback. As a result, Revenue Analytics ...achieved a 92% user satisfaction score. The solution made it easier for users to learn and engage with the product.
