Real-World Case Studies and Customer Success Stories with Cegid HR

Cegid Retail helps Stichd manage high-volume retail operations for Manchester City FC. The system handles peak match day traffic with... fast, stable checkouts and real-time inventory tracking. Stichd uses Cegid’s mobile POS and in-stadium delivery to boost fan engagement and sales. Integration with Adyen and customisation for stadium retail enable personalised merchandise at the point of sale. Cegid’s support and AI features help Stichd resolve issues quickly and keep operations running smoothly.
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PVH Europe used Cegid Retail Store Excellence to manage stores across many countries. They gained a central view of all... store operations. This helped them make better decisions and streamline processes. The platform brought all training and resources into one place. AI-powered translation made communication easy in different languages. The AI post generator saved time creating content for store teams.
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Cegid Retail Live Store helped Palais des Thés improve in-store customer experience. The company needed to optimize smaller retail spaces... and reduce checkout furniture. They used a mobile solution to free up space and manage peak times. Staff now offer fast, personalized service and reduce waiting times. The tool is easy to use, saving time on training and boosting operational efficiency.
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Cegid Retail helped Messika Group expand into new global markets. Messika needed a payment system that worked in many countries... and supported fast growth. Cegid Retail’s SaaS platform made it easy to open new stores, even with small teams. The solution let Messika manage all sales and customer data in one place. This helped Messika give every customer a great shopping experience, no matter the country.
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Cegid Retail Store Excellence helped Crew Clothing manage 105 stores as they grew from 70. The platform improved communication between... head office and stores. Crew Clothing used it for task management, compliance, and sharing updates. The Activity Planner and Newsfeed features increased engagement and accountability. The tool made it easier to plan for busy periods and support fast growth.
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Cegid Retail helped Oberalp Group unify stock and retail operations across 94 stores in nine countries. Automated inventory management and... integrated warehouse systems maximized sell-through and reduced stockouts. Store teams now spend less time on manual tasks and more on customer service. Over 50% of revenue comes from registered customers, driven by a robust loyalty system. The solution supports omnichannel retail and enables growth through data-driven decisions.
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MARLI New York used Cegid Retail to unify its global boutique operations. Before, each store had separate systems, making inventory... and sales tracking slow and error-prone. With Cegid Retail, MARLI gained real-time inventory accuracy and deeper client insights. The platform enabled automation, standard pricing, and seamless integration with Salesforce and SAP. Staff now access purchase histories worldwide, improving service and efficiency.
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Cegid Retail Store Excellence helped Crew Clothing manage complex retail operations as they grew from 70 to 105 stores. The platform improved... communication between head office and stores, making task management and compliance easier. Crew Clothing used features like Activity Planner and Newsfeed to keep teams informed and engaged. In 30 days, the Newsfeed saw 139 posts and 1,517 opens from 233 users. The solution supports multiple departments, boosting accountability and efficiency across the business.
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Cegid Retail helped Eric Bompard modernize stock management and store performance. The company used Cegid Retail Inventory Tracking and Cegid... Retail Intelligence to improve inventory accuracy and real-time reporting. Staff now use PDAs for product receipt and returns, freeing up register space and increasing mobility. The solutions support regular inventory checks and deliver reliable dashboards to management. Eric Bompard now responds faster to customer needs and supports sales growth.
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Cegid Retail helped Mario Bologna, a luxury fashion retailer in Dubai, manage stock and support growth from one store to several. The company needed... a better system to handle over 50,000 SKUs each season. Cegid Retail provided strong POS, inventory management, and tax compliance tools. This made it easier to open new stores and keep inventory accurate. Mario Bologna now plans to use RFID for even better stock control as they expand further.
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Cegid Retail unified commerce platform helped Messika Group expand internationally. Messika needed a payment system certified in all countries and... a tool easy to roll out for new stores. Cegid Retail provided a stable, modern, and easy-to-duplicate solution. The SaaS platform allowed Messika to open stores quickly, even during lockdowns, with limited staff. The platform also improved the customer experience and supported Messika’s luxury brand standards.
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Cegid Retail Live Store helped Palais des Thés improve their in-store customer experience. The company needed to optimize smaller retail... spaces and modernize older shops. They used Cegid's mobile solution to remove fixed checkouts and create more merchandising space. Sales staff now use mobile checkout to serve customers faster and reduce wait times. The tool is easy to use, saving time on training and making onboarding simple for new team members.
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Cegid Retail Store Excellence helped PVH Europe simplify retail operations across multiple countries. The platform gave them a central view... of all stores, making decision-making easier. Store teams now access all resources, like training and manuals, in one place. The AI Post Translation feature solved language barriers, delivering clear information to every region. The AI post generator made content creation faster and more efficient for their teams.
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Cegid Retail helps Stichd manage high-volume retail operations, especially for Manchester City FC stores. Stichd uses Cegid for fast checkouts... and stable performance during peak match day traffic. The system supports real-time inventory, mobile POS, and in-stadium delivery, letting fans order and receive products at their seats. Cegid’s cloud platform allows easy scaling and customisation for stadium retail. Ongoing support and AI features help Stichd resolve issues quickly and improve efficiency.
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Cegid Retail helped Salomon improve customer experience and store efficiency. The mPos solution enabled faster service and reduced wait times,... with 90% of sales in the Paris store now using Tap to Pay. In Lyon, mobile transactions rose from 44% to 70% after optimizing the system. Employees found the app easy to use, saving time and boosting productivity. The solution also supports personalized service by tracking customer purchase history.
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Natan used Cegid Retail solutions to monitor production and manage retail activity. The brand equipped staff with mobile tools to... improve customer service and handle high store traffic. Real-time inventory tracking helped staff support customers and avoid stock issues. Teams now scan merchandise to save time and reduce errors. Cegid Retail provides KPIs and a 360-degree view of production, helping Natan optimize purchasing and sales. The result is better customer satisfaction and a seamless omni-channel experience.
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Cegid Retail helped Mario Bologna, a luxury fashion retailer in Dubai, manage over 50,000 SKUs each season. The company used... Cegid Retail to streamline inventory and sales tracking as it expanded from one store to multiple locations. The solution enabled efficient stock control, robust reporting, and simplified tax compliance. Mario Bologna saved hours on accounting tasks and improved inventory accuracy. The retailer now plans further growth, supported by Cegid Retail’s technology.
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Cegid Retail helped Eric Bompard modernize stock management and store performance. The brand improved inventory tracking and real-time reporting using... Cegid Retail Inventory Tracking and Intelligence. Staff now use PDAs for product receipt and returns, freeing up register space and boosting mobility. Management gets reliable dashboards for better decision-making. New omni-channel services and CSR-linked repair processes support growth and efficiency.
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Superdry used Cegid Retail Store Excellence to improve global retail operations. The platform replaced a legacy system that was hard... to scale and customize. Superdry now delivers targeted communications and automates task management for store teams. This reduced admin time and improved compliance across stores in the UK, Europe, and the US. The solution helped Superdry adapt quickly during the pandemic and supports ongoing cost reduction and efficiency goals.
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Natan uses Cegid Retail Y2 in SaaS and Cegid Orli to manage its retail and sourcing operations. The brand wanted... to improve customer satisfaction and support growth in new markets. Cegid solutions help Natan monitor production, manage stock, and support sales teams. Staff use mobile tools to serve customers better, especially in busy stores. Real-time inventory tracking lets teams check stock instantly and avoid disappointing shoppers.
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Haribo used Cegid Retail Inventory Tracking to solve manual stock management problems. The solution gave store teams instant, reliable stock... visibility and reduced errors. Staff saved time and focused more on customers. Automated processes improved data reliability and made inventory management easier. Haribo improved customer satisfaction and retail performance with this technology.
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Cegid Retail Inventory Tracking helped Haribo improve stock management in their retail stores. Haribo faced problems with manual stock tracking,... which caused errors and wasted time. The new solution gave teams mobile tools and real-time data, making inventory checks faster and more accurate. Staff quickly learned the system, saving time and reducing mistakes. This led to better customer service and higher retail performance.
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Cegid Retail helped Salomon improve in-store customer experience with its mobility POS solution. The Paris Le Marais store now processes... 90% of sales through the solution, reducing wait times and making customers feel privileged. In Lyon, mobile transactions rose from 44% to 70% after optimizing the system. Store teams find the app easy and intuitive, helping them serve more customers and work faster. Salomon uses Cegid Retail to support innovation and attract younger shoppers.
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