About CallView 360

CallView 360 is a tracking and analytics software system that maximizes Dial800’s custom algorithms and analytical tools to track and record the effectiveness of incoming calls. It allows for making informed sales and marketing decisions.

CallView 360 is a call tracking service that provides a 360° view of call performance data, demographics, and analytics knows where leads originate, and monitors how they are being managed, and see the 360° view of the business. It tracks calls to their Source, tracks ROI on marketing efforts and call tracking is capable of recording calls. It provides invaluable insight to train employees, maximize skill sets and ensures that every customer call is successful.

CallView 360 features include making informed sales and marketing decisions, efficiently determine the ROI, effectively monitor which are generating more sales, use dashboards, insight to training employees, and more.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well CallView 360 solves your Other Demand Generation needs.

Business Priorities

Improve ROI and Build Brand Awareness are the most popular business priorities peers achieved using CallView 360.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Sales Call Management , Communication Management , Helpdesk Management , as the business use cases that they have been most satisfied while using CallView 360.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Call Management with Phone Calls

4.97/5

Read Reviews (65)

"...We ll reach out to walk you through call analytics and tracking for your new leads marketplace management. ..." Leads Marketplace
call recording

4.97/5

Read Reviews (44)

call analytics

4.97/5

Read Reviews (18)

call searching

4.97/5

Read Reviews (1)

Communication Management with Phone Calls

4.92/5

Read Reviews (47)

"...Tracks the effectiveness of your online and offline advertising campaigns with call tracking, route to multiple call centers with call routing, generate greater response with memorable 800 numbers, and easily understand the results with unified data reporting...." Peer review
tracking & monitoring communications

4.92/5

Read Reviews (46)

sending & publishing communications

4.92/5

Read Reviews (1)

Helpdesk Management with Phone Calls

4.86/5

Read Reviews (24)

"...Roundtrip can integrate with new call centers, your own internal call center, or selected agents...." Phone Call Campaign Optimization with Data Integration
PEER EXPERIENCES
Sales Call Management with Phone Calls

4.97/5

Read Reviews (65)

"...We ll reach out to walk you through call analytics and tracking for your new leads marketplace management. ..." Leads Marketplace
call recording

4.97/5

Read Reviews (44)

call analytics

4.97/5

Read Reviews (18)

call searching

4.97/5

Read Reviews (1)

Communication Management with Phone Calls

4.92/5

Read Reviews (47)

"...Tracks the effectiveness of your online and offline advertising campaigns with call tracking, route to multiple call centers with call routing, generate greater response with memorable 800 numbers, and easily understand the results with unified data reporting...." Peer review
tracking & monitoring communications

4.92/5

Read Reviews (46)

sending & publishing communications

4.92/5

Read Reviews (1)

Helpdesk Management with Phone Calls

4.86/5

Read Reviews (24)

"...Roundtrip can integrate with new call centers, your own internal call center, or selected agents...." Phone Call Campaign Optimization with Data Integration

13+ more Business Use Cases

Our AI advisor, Wyz, harnessed 475 insights from peers and experts to help you assess how these CallView 360 use cases fit your Other Demand Generation needs.

Popular Business Setting

for CallView 360

Top Industries

  • Computer Software
  • Human Resources
  • Medical Devices

Popular in

  • Mid Market
  • Large Enterprise

Peers used CallView 360 to Improve ROI and Build brand awareness

Peer and Expert Opinion on Features

for CallView 360

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.90/5

Read Reviews (41)
Dashboard

4.79/5

Read Reviews (16)
FEATURES RATINGS AND REVIEWS
Recording

4.90/5

Read Reviews (41)
Dashboard

4.79/5

Read Reviews (16)

IT and Other Capabilities

for CallView 360

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.88/5

Read Reviews (71)
Data Export

4.87/5

Read Reviews (53)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.88/5

Read Reviews (71)
Data Export

4.87/5

Read Reviews (53)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.74/5

Read Reviews (20)
24/7 Support

4.41/5

Read Reviews (20)
Chat Support

4.07/5

Read Reviews (5)
Email Support

4.02/5

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.74/5

Read Reviews (20)
24/7 Support

4.41/5

Read Reviews (20)
Chat Support

4.07/5

Read Reviews (5)
Email Support

4.02/5

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.85/5

Read Reviews (41)
Custom Reports

4.83/5

Read Reviews (71)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.85/5

Read Reviews (41)
Custom Reports

4.83/5

Read Reviews (71)

Failure Risk Guidance Security Report

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for CallView 360

Overall Risk Meter

Low Medium High

Top Failure Risks for CallView 360

Vendor Profile Details

Company Name

Dial 800

Company Website

https://www.dial800.com/

HQ Location

1925 Century Park East, 17th Floor #42, Los Angeles, CA 90024, US

Employees

11-50

Social

Financials

Private