Real-World Case Studies and Customer Success Stories with Bambuser

Matas used Bambuser to launch Live Video Shopping during COVID-19. They needed a way to keep expert advice and customer... engagement strong when in-store visits stopped. With Bambuser, they set up Matas LIVE, running two livestreams each week. The shows reached a 15% average engagement rate and over 14 minutes average view time. Matas improved brand perception and met all financial KPIs with this digital solution.
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Bambuser’s Social Commerce helped Baycrew’s, a leading Japanese lifestyle brand, improve their Live Shopping events. Baycrew’s switched to Bambuser after... issues with a previous provider, including slow site loading and poor fit for their filming style. Bambuser’s solution was easy to use, reduced loading times, and allowed professional-quality live shows. Results included a 14-minute average view time, 38,650 orders in six months, and a 22% conversion rate. Social Commerce now generates 19% of daily company-wide sales for Baycrew’s.
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Bambuser helped Bangerhead, a Swedish beauty retailer, offer one-on-one video consultations for online shoppers. Bangerhead used Bambuser's digital clienteling to... connect customers with beauty experts, creating a personal and engaging shopping experience. This approach led to a 69% conversion rate for video consultations. Customers returned for more sessions and bought more products per order. The video service made online shopping feel more human and built strong customer loyalty.
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Bambuser Plus powered Bloomingdale’s 150th Anniversary livestream for New York Fashion Week. The event used live shopping and social commerce... to engage viewers. Viewership jumped 150% in the first five minutes with a live countdown. The livestream reached a record 11-minute average view time and over 5,000 likes. Bloomingdale’s achieved a 477% ROI and drove sales with shoppable exclusive pieces.
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Bambuser Social Commerce helped Bobochic achieve a 1,500% sales growth in their second live show. The French furniture brand used... live video shopping to connect with 3,000 viewers and generated €115,000 in sales. Bobochic used livestreaming to showcase products, offer discounts, and guide customers. Their omnichannel marketing and interactive format boosted engagement and sales. The team tracks results with special discount codes and continues to refine their video commerce strategy.
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Bambuser's One-to-Many powered a holiday Live Shopping event for DICK'S Sporting Goods. The retailer used Bambuser Plus for expert guidance,... launching the event in just four weeks. The show drove a 207% increase in site traffic and 2.5x higher conversion rates. The event featured 40-50 products, interactive video commerce, and repurposed shoppable content. DICK'S Sporting Goods saw a huge surge in sales and engagement from this video commerce solution.
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Bambuser's Video Commerce helped Divani. Store boost global sales. The Italian furniture retailer struggled to show product quality and customization...online. With live shopping, shoppable videos, and dubbing, they made product pages more engaging. Live sessions saw an 8-minute average watch time and a 51% conversion rate within 24 hours. Bounce rates on product pages dropped by 40% in six months. The solution increased sales in France and Germany and built customer trust.
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Bambuser's Social Commerce solution helped LUISAVIAROMA launch Live Video Shopping at Milan, Paris, and NYC Fashion Week. The retailer achieved... a 62% average engagement rate and a 16% average add-to-cart rate across three live shows. Integration enabled shopping in eight currencies and languages, creating a seamless luxury ecommerce experience. LUISAVIAROMA now uses live video for product launches and exclusive events, enhancing customer engagement and shortening the sales funnel.
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Bambuser helped Printemps launch a Live Shopping channel as part of their omnichannel retail strategy. The platform enabled personal shoppers... to host live video events, driving over 300,000 impressions per event. 20% of viewers returned for more sessions. Partner brands saw sales increase by over 40%. Printemps used Bambuser’s cart integration, miniplayer, and editing tools to boost engagement and conversions.
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Bambuser's Video Commerce helped Season 2, a luxury resale retailer, reach more customers during the Covid pandemic. They used Bambuser’s... Social Multistreaming to stream live shopping events on Instagram, Facebook, YouTube, and their own website. This approach lowered their customer acquisition cost and increased engagement. 68% of their show views now come from replays, without hurting conversion rates. Season 2 saw major success during Black Friday and Cyber Monday, hosting over 24 hours of live shows across locations.
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Bambuser's One-to-Many solution helped HUGO BOSS launch live shopping events. The first livestream in Germany lasted 21 minutes and had... high engagement, with 27% of viewers hitting “like” and 14% chatting. HUGO BOSS used influencers and marketing channels to drive viewers. The results showed a loyal audience and strong sales. HUGO BOSS plans to expand live shopping across its brands using Bambuser.
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Bambuser helped Never Fully Dressed lower return rates in online fashion sales. The brand used video content to show fit,... fabric, and movement of clothes. Return rates dropped from 43% without video to 29% with video. This means returns were nearly 30% lower when video was used. The case shows how video commerce can boost sales and customer engagement in fashion.
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Mint Velvet used Bambuser's video commerce platform to bring personal styling online. The brand wanted to give customers the same... expert advice they get in stores, but on the web. With live shopping and shoppable video, Mint Velvet showed collections, answered questions, and gave styling tips in real time. They used Bambuser's dashboard and Floating Action Button to boost show traffic and improve results. Mint Velvet achieved a conversion rate 7% higher than the industry average and an average viewing time 7.5 minutes longer than typical for fashion.
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Kappahl used the Bambuser platform to add video commerce to their online store. They wanted to guide and inspire customers... and build stronger relationships. Live video helped show product details better than images and let customers see clothes on different body types. Kappahl saw a 30% higher average order value from live shows and a 136% increase in live video sales after adding Bambuser’s miniplayer. Return rates dropped for orders placed after watching shoppable videos.
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Free People used the Bambuser video commerce platform to solve online shopping challenges. They launched FP Live, offering interactive, shoppable... video content on their website. Shoppers could see live product demos and ask questions in real time. This led to lower return rates for orders placed through Live Shopping episodes. Free People now uses video commerce as a key marketing channel to boost engagement and customer satisfaction.
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Bambuser helped Gerry Weber, a leading German fashion retailer, boost customer loyalty and sales with live video commerce. During the COVID-19... pandemic, Gerry Weber needed to connect with customers online. They used Bambuser to host live video events, which quickly became popular. Customers enjoyed longer live shows and interactive chats. The brand now goes live twice a month, building a loyal fan base and high average viewing times. Gerry Weber tracks success using turnover, unique visitors, and viewing time.
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Windsor used the Bambuser platform for video commerce. During COVID-19, Windsor needed new ways to connect with customers when stores... closed. They added live video to their website. This helped them talk to shoppers and answer questions in real time. Windsor saw a fivefold increase in conversion rate and doubled their average order value. Video commerce also helped show how clothes fit and move, building stronger customer relationships.
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Bambuser helped Who What Wear launch Live Video Shopping for their fashion publication. The goal was to connect advertisers with... their audience and offer a new shopping experience. Who What Wear embedded Bambuser’s technology to livestream shows and enable direct chats with influencers and editors. They used the Bambuser Dashboard to track performance and provide advertisers with detailed reports. As a result, they achieved an 18.6K viewer count, a 24% purchase rate, and a 21% engagement rate.
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Bambuser’s Social Commerce platform helped Buttonscarves launch Live Video Shopping in Indonesia. The brand wanted to stand out in a... fast-growing, competitive fashion market. They used weekly livestreams to introduce new products and interact with customers in real time. Entire product lines sold out during these live events. Buttonscarves built a loyal audience and made their live shopping shows highly profitable.
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Aime used the Bambuser video commerce platform to boost customer engagement and sales. They faced challenges in educating customers and... maintaining community bonds as a pioneering skincare brand. With Bambuser, Aime hosted live shows and shoppable videos, making it easier for shoppers to find the right products. They saw more views, higher conversion rates, and increased sales by reusing social media content on their website. The solution helped reduce customer pain points and improved website metrics.
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Pai Skincare used Bambuser's Live Shopping platform to boost online sales and customer engagement. The brand's expert skin coaches hosted... regular live events, offered exclusive promotions, and created a dedicated Live Shopping page. They also embedded shoppable video snippets on product pages. As a result, Pai Skincare achieved a 17% conversion rate, generated 10% of e-commerce revenue from Live Shopping, and saw a 148% increase in viewers.
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Bambuser Social Commerce helped L'Erbolario connect better with customers. The brand wanted to build stronger relationships after the pandemic. They... used Bambuser to run two live shopping shows. Over 7,100 viewers joined and made more than 780 purchases. L'Erbolario achieved a 42% ROI and €11.5k profit over the annual cost. The team used chat, add-to-cart, and analytics features to boost engagement and sales.
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Wayke used Bambuser's video commerce platform to make car buying easier online. They wanted to give customers safe and personal... guidance at scale. With live shows featuring new cars, Wayke built a loyal audience and a big content library. Their viewers watch for an average of 16 minutes and 18% use live chat. The video commerce solution helped shorten the buying journey and increased visits to dealerships.
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Bambuser's One-to-Many Live Video Shopping helped CUPRA and Wayke reach new customers in the automotive industry. Their first livestream drew... over 2,000 viewers and achieved a 23% engagement rate. The solution made it easy for customers to interact and ask questions in real time. CUPRA's sales team could present cars while viewers browsed product pages. This approach shortened the sales funnel and encouraged large purchases online.
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Bambuser Social Commerce and Digital Clienteling helped Profoto boost sales. In Q1 2022, 15,000 viewers joined live and recorded shows.... 140 customers requested calls with sales staff. Profoto generated $50.7K in revenue in just one quarter. The add-to-cart feature and seamless integration improved customer experience. Profoto now tracks sales and adapts their ecommerce approach for better results.
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Bambuser Live Video Shopping helped FIT DTech launch a live show for 7 emerging designers. The event drew over 500... viewers, with an average view time of 20 minutes. Engagement was high, with more than 60% of viewers interacting through likes or comments. FIT DTech used live shopping to connect students with audiences and drive innovation in fashion education. The team plans to expand live shopping for future student collections and creative projects.
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Bambuser helped Sonos use video commerce to connect better with customers. Sonos used live shoppable video shows and features like... Channels and Miniplayer. This made shopping more interactive and personal. Their holiday live show had 21,500 viewers and brought in $1.6 million in revenue. Sonos saw a 3,570% return on their video commerce investment.
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Elgiganten used Bambuser’s Digital Clienteling solution to offer video consultations for online shoppers. Customers could connect with sales specialists to... get real-time advice and product demonstrations. This helped solve the problem of customers needing personalized help but not being able to visit stores. Over 99% of customer feedback was positive. About 30% of live shopping calls led to a purchase. The service increased sales and customer satisfaction for Elgiganten.
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Stockmann used Bambuser's video commerce platform to launch Stockmann Live during the pandemic. The goal was to inspire customers and... boost engagement through live shopping and influencer-hosted shows. The initiative led to a 32% year-over-year increase in viewership and an average viewing time of over 12 minutes. Stockmann also saw strong sales results and a high Emotional Value Index (EVI) score of +85, showing high customer satisfaction. The project drove both online and in-store traffic, helping Stockmann connect with customers in new ways.
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Bambuser helped Z Supply boost their e-commerce with video commerce tools. Z Supply used Bambuser to run weekly live shows... and repurpose video content on product detail pages. This strategy led to a 114% higher average revenue per user for those who watched videos. Customers who viewed videos spent 60% more time on the site and had a 2.5% higher conversion rate. Z Supply saw steady growth in engagement and sales by using video across their website.
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Musti Group used Bambuser's video commerce platform to connect with customers during the COVID-19 pandemic. They hosted live video shows,... digital lectures, and masterclasses to engage pet owners and answer their questions. The company also offered virtual consultations for personalized advice. This approach increased customer engagement, loyalty, and sales, while also boosting employee participation. Musti Group built a strong sense of community and security for their customers through interactive video experiences.
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Bambuser helped Brax, a German clothing brand, boost e-commerce with live shopping and shoppable video. Brax launched a live shopping... channel, sharing themed episodes and integrating video on product pages. The brand saw an 87% click-to-view rate and 27% of views led to product clicks. Brax used video commerce to make shopping more engaging and informative. They plan to expand with social multistreaming for even more reach.
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