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Consumer Electronics Case Studies and Success Stories with Bambuser
CASE STUDY Sonos
Bambuser helped Sonos use video commerce to connect better with customers. Sonos used live shoppable video shows and features like Channels and Miniplayer. This made shopping more interactive and per...sonal. Their holiday live show had 21,500 viewers and brought in $1.6 million in revenue. Sonos saw a 3,570% return on their video commerce investment.
Elkjøp achieved a 30% conversion rate and 3000+ weekly customer calls with Bambuser's One-to-One Live Shopping, increasing their average order value to $470.
Profoto used Bambuser's solutions, achieving 15,000 One-to-Many viewers, 12-minute average One-to-One call durations, and $2,100 average One-to-One call value.
Elkjøp achieved a 30% conversion rate and 3000+ weekly customer calls with Bambuser's One-to-One Live Shopping, increasing their average order value to $470.
Profoto used Bambuser's solutions, achieving 15,000 One-to-Many viewers, 12-minute average One-to-One call durations, and $2,100 average One-to-One call value.
Retail Case Studies and Success Stories with Bambuser
CASE STUDY Veepee
Veepee achieved 60% of purchases and traffic via Bambuser’s Live Video Shopping, engaging 12,500+ viewers with an average viewing time of over 6 minutes.
Stockmann used Bambuser's video commerce platform to launch Stockmann Live during the pandemic. The goal was to inspire customers and boost engagement through live shopping and influencer-hosted show...s. The initiative led to a 32% year-over-year increase in viewership and an average viewing time of over 12 minutes. Stockmann also saw strong sales results and a high Emotional Value Index (EVI) score of +85, showing high customer satisfaction. The project drove both online and in-store traffic, helping Stockmann connect with customers in new ways.
Matas used Bambuser to launch Live Video Shopping during COVID-19. They needed a way to keep expert advice and customer engagement strong when in-store visits stopped. With Bambuser, they set up Mata...s LIVE, running two livestreams each week. The shows reached a 15% average engagement rate and over 14 minutes average view time. Matas improved brand perception and met all financial KPIs with this digital solution.
Bambuser helped Bangerhead, a Swedish beauty retailer, offer one-on-one video consultations for online shoppers. Bangerhead used Bambuser's digital clienteling to connect customers with beauty expert...s, creating a personal and engaging shopping experience. This approach led to a 69% conversion rate for video consultations. Customers returned for more sessions and bought more products per order. The video service made online shopping feel more human and built strong customer loyalty.
Veepee achieved 60% of purchases and traffic via Bambuser’s Live Video Shopping, engaging 12,500+ viewers with an average viewing time of over 6 minutes.
Elgiganten used Bambuser’s Digital Clienteling solution to offer video consultations for online shoppers. Customers could connect with sales specialists to get real-time advice and product demonstrat...ions. This helped solve the problem of customers needing personalized help but not being able to visit stores. Over 99% of customer feedback was positive. About 30% of live shopping calls led to a purchase. The service increased sales and customer satisfaction for Elgiganten.
Bambuser’s Social Commerce helped Baycrew’s, a leading Japanese lifestyle brand, improve their Live Shopping events. Baycrew’s switched to Bambuser after issues with a previous provider, including sl...ow site loading and poor fit for their filming style. Bambuser’s solution was easy to use, reduced loading times, and allowed professional-quality live shows. Results included a 14-minute average view time, 38,650 orders in six months, and a 22% conversion rate. Social Commerce now generates 19% of daily company-wide sales for Baycrew’s.
Apparel & Fashion Case Studies and Success Stories with Bambuser
CASE STUDY Free People
Free People used the Bambuser video commerce platform to solve online shopping challenges. They launched FP Live, offering interactive, shoppable video content on their website. Shoppers could see li...ve product demos and ask questions in real time. This led to lower return rates for orders placed through Live Shopping episodes. Free People now uses video commerce as a key marketing channel to boost engagement and customer satisfaction.
Bambuser's One-to-Many solution helped HUGO BOSS launch live shopping events. The first livestream in Germany lasted 21 minutes and had high engagement, with 27% of viewers hitting “like” and 14% cha...tting. HUGO BOSS used influencers and marketing channels to drive viewers. The results showed a loyal audience and strong sales. HUGO BOSS plans to expand live shopping across its brands using Bambuser.
HUGO BOSS successfully utilized Bambuser's Live Shopping platform, achieving high engagement with an average viewing time of over 15 minutes globally during Milan Fashion Week.
LUISAVIAROMA implemented Live Video Shopping, achieving a 62% engagement rate and a 16% average add-to-cart rate during Milan, Paris, and NYC Fashion Weeks.
LUISAVIAROMA implemented Live Video Shopping, achieving a 62% engagement rate and a 16% average add-to-cart rate during Milan, Paris, and NYC Fashion Weeks.
Windsor used the Bambuser platform for video commerce. During COVID-19, Windsor needed new ways to connect with customers when stores closed. They added live video to their website. This helped them ...talk to shoppers and answer questions in real time. Windsor saw a fivefold increase in conversion rate and doubled their average order value. Video commerce also helped show how clothes fit and move, building stronger customer relationships.
Bambuser helped Who What Wear launch Live Video Shopping for their fashion publication. The goal was to connect advertisers with their audience and offer a new shopping experience. Who What Wear embe...dded Bambuser’s technology to livestream shows and enable direct chats with influencers and editors. They used the Bambuser Dashboard to track performance and provide advertisers with detailed reports. As a result, they achieved an 18.6K viewer count, a 24% purchase rate, and a 21% engagement rate.
Bambuser helped Never Fully Dressed lower return rates in online fashion sales. The brand used video content to show fit, fabric, and movement of clothes. Return rates dropped from 43% without video ...to 29% with video. This means returns were nearly 30% lower when video was used. The case shows how video commerce can boost sales and customer engagement in fashion.
Kappahl used the Bambuser platform to add video commerce to their online store. They wanted to guide and inspire customers and build stronger relationships. Live video helped show product details bet...ter than images and let customers see clothes on different body types. Kappahl saw a 30% higher average order value from live shows and a 136% increase in live video sales after adding Bambuser’s miniplayer. Return rates dropped for orders placed after watching shoppable videos.
Bambuser helped Z Supply boost their e-commerce with video commerce tools. Z Supply used Bambuser to run weekly live shows and repurpose video content on product detail pages. This strategy led to a ...114% higher average revenue per user for those who watched videos. Customers who viewed videos spent 60% more time on the site and had a 2.5% higher conversion rate. Z Supply saw steady growth in engagement and sales by using video across their website.
Bambuser helped Gerry Weber, a leading German fashion retailer, boost customer loyalty and sales with live video commerce. During the COVID-19 pandemic, Gerry Weber needed to connect with customers o...nline. They used Bambuser to host live video events, which quickly became popular. Customers enjoyed longer live shows and interactive chats. The brand now goes live twice a month, building a loyal fan base and high average viewing times. Gerry Weber tracks success using turnover, unique visitors, and viewing time.
Mint Velvet used Bambuser's video commerce platform to bring personal styling online. The brand wanted to give customers the same expert advice they get in stores, but on the web. With live shopping ...and shoppable video, Mint Velvet showed collections, answered questions, and gave styling tips in real time. They used Bambuser's dashboard and Floating Action Button to boost show traffic and improve results. Mint Velvet achieved a conversion rate 7% higher than the industry average and an average viewing time 7.5 minutes longer than typical for fashion.
Consumer Goods Case Studies and Success Stories with Bambuser
CASE STUDY Pai Skincare
Pai Skincare used Bambuser's Live Shopping platform to boost online sales and customer engagement. The brand's expert skin coaches hosted regular live events, offered exclusive promotions, and create...d a dedicated Live Shopping page. They also embedded shoppable video snippets on product pages. As a result, Pai Skincare achieved a 17% conversion rate, generated 10% of e-commerce revenue from Live Shopping, and saw a 148% increase in viewers.
Bambuser Social Commerce helped L'Erbolario connect better with customers. The brand wanted to build stronger relationships after the pandemic. They used Bambuser to run two live shopping shows. Over... 7,100 viewers joined and made more than 780 purchases. L'Erbolario achieved a 42% ROI and €11.5k profit over the annual cost. The team used chat, add-to-cart, and analytics features to boost engagement and sales.
Aime used the Bambuser video commerce platform to boost customer engagement and sales. They faced challenges in educating customers and maintaining community bonds as a pioneering skincare brand. Wit...h Bambuser, Aime hosted live shows and shoppable videos, making it easier for shoppers to find the right products. They saw more views, higher conversion rates, and increased sales by reusing social media content on their website. The solution helped reduce customer pain points and improved website metrics.
Wayke used Bambuser's video commerce platform to make car buying easier online. They wanted to give customers safe and personal guidance at scale. With live shows featuring new cars, Wayke built a lo...yal audience and a big content library. Their viewers watch for an average of 16 minutes and 18% use live chat. The video commerce solution helped shorten the buying journey and increased visits to dealerships.
Musti Group used Bambuser's video commerce platform to connect with customers during the COVID-19 pandemic. They hosted live video shows, digital lectures, and masterclasses to engage pet owners and ...answer their questions. The company also offered virtual consultations for personalized advice. This approach increased customer engagement, loyalty, and sales, while also boosting employee participation. Musti Group built a strong sense of community and security for their customers through interactive video experiences.
