Real-World Case Studies and Customer Success Stories with Bambuser

Simons used Bambuser's Video Commerce to bring shoppable video content from social media onto its e-commerce site. This move let... customers watch and shop directly, making the online experience more engaging. After adding shoppable video, Simons saw a 628% increase in homepage clicks and a 1015% rise in revenue from that section. Videos on product pages helped shoppers understand styling and fit, boosting confidence and conversion. The brand worked with local creators and in-house models to make content relatable and effective.
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Bambuser’s Live Video Shopping helped Veepee drive 60% of purchases and traffic after live shows. Veepee, a leader in event... sales, used Bambuser to create interactive shopping experiences for its 34 million members. One show reached 12,500 viewers, with an average viewing time of over 6 minutes and a 7.1% like engagement rate. Veepee chose Bambuser for its reliability and quality, boosting sales and brand awareness. The replay feature extended the sales cycle and improved ROI.
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Bambuser live shopping helped DICK'S Sporting Goods boost online engagement. The retailer ran a 42-minute show. They achieved 207% of... their traffic goal. Conversion rates reached 2.5 times their target. The solution enriched the customer shopping journey and drove strong results.
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Bambuser's One-to-Many Live Video Shopping helped LUISAVIAROMA boost engagement to 62% during Milan, Paris, and NYC Fashion Weeks. The retailer achieved... a 16% average add-to-cart rate, even with luxury price points. The solution supported 8 currencies and languages, making shopping easy for global customers. LUISAVIAROMA now uses live shopping for exclusive events and product launches. The platform shortened sales funnels and delivered a premium digital experience.
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Season 2 used Bambuser's Video Commerce to reach more customers during the Covid pandemic. They moved from social media livestreams... to hosting live shopping events on their own ecommerce site. This let them control the customer journey and data. Using Bambuser’s Social Multistreaming, they streamed to Instagram, Facebook, and YouTube while going live on their site. Customer acquisition cost dropped after integrating multistreaming. During Black Friday and Cyber Monday, they ran over 24 hours of live shows across locations, boosting engagement and sales.
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Printemps used Bambuser’s Social Commerce solution to launch a Live Shopping channel. The channel quickly reached over 300,000 impressions per... event and drove a 40% sales increase for partner brands. Printemps built a dedicated studio to create more professional and frequent live events. Engagement grew by 88% and add-to-cart clicks rose by 50%. The average viewer is 10 years younger than their typical customer, helping Printemps reach a new audience.
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Bambuser helped LUISAVIAROMA launch Live Video Shopping during Milan, Paris, and NYC Fashion Weeks. The first event, featuring David Beckham,... reached an 83% engagement rate. Across all shows, the average engagement rate was 62%. The average add-to-cart rate hit 16%, even with luxury price points. LUISAVIAROMA used Bambuser to connect with global shoppers in eight languages and currencies.
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DICK'S Sporting Goods used Bambuser's One-to-Many live shopping for a holiday event. The team had just four weeks to prepare.... They showcased 40-50 products in a relaxed, expert-led livestream. The event drove a 207% increase in site traffic and 2.5x higher conversion. Bambuser Plus helped with content, marketing, and production. The event created strong engagement and sales.
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Divani. Store used Bambuser's Video Commerce to boost global reach and sales. They hosted live shopping sessions and added shoppable...videos to product pages. This led to an average 8-minute watch time and a 51% conversion rate within 24 hours of livestreams. Bounce rates on product pages dropped by 40% in six months. The Dubbing feature helped them expand into France and Germany, increasing sales and customer satisfaction.
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Bambuser’s Social Commerce helped Bobochic, a Paris-based furniture brand, boost sales by 1,500% during their second live video shopping show. The first show... drew nearly 500 viewers and delivered a 130% ROI. By refining their approach and using strategic social campaigns, Bobochic’s next event attracted 3,000 viewers and generated €115,000 in sales. The brand uses livestreaming to showcase products, offer discounts, and guide customers online. Bobochic continues to develop its live shopping strategy for even greater results.
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Bambuser powered Bloomingdale’s 150th anniversary livestream for New York Fashion Week. The event used Social Commerce to let viewers shop... exclusive collections live. Viewers watched for an average of 11 minutes and gave over 5,000 likes. The livestream achieved a 477% ROI, the highest ever for Bloomingdale’s On Screen. The partnership enabled high-end production and strong audience engagement.
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Bambuser helped Bangerhead, a Swedish beauty retailer, offer one-on-one video consultations. This solution let customers connect with beauty experts online.... Bangerhead achieved a 69% conversion rate from these video sessions. Customers returned for more sessions and bought more products per order. The video consultations built trust and loyalty, making online shopping feel personal.
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Elgiganten used Bambuser’s Digital Clienteling to launch video consultations for online shoppers. Customers could connect with sales specialists from home,... ask questions, and see products live. Over 99% of feedback was positive, and 30% of live shopping calls led to a purchase. The service helped boost sales, increase customer satisfaction, and enabled upselling of accessories. Elgiganten bridged the gap between in-store and online shopping with this solution.
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Stockmann used Bambuser's video commerce platform to launch Stockmann Live during the pandemic. The initiative connected customers with influencers and... store experts through live shopping shows. Viewership increased by 32% year over year, with average watch times over 12 minutes. Live shows now drive 2.5% of Stockmann’s ecommerce revenue and boost in-store traffic. Customer feedback is measured with an Emotional Value Index, consistently scoring around +85.
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Bambuser helped Musti Group connect with customers during the COVID-19 pandemic using video commerce. Musti Group launched live video shows,... digital lectures, and masterclasses to engage pet owners and answer their questions. They also offered virtual consultations for personalized advice. These efforts increased customer engagement, loyalty, and sales. Store staff became more involved, creating a stronger sense of community.
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Matas used Bambuser to launch live video shopping events during COVID-19. They created Matas LIVE, running two livestreams each week.... The shows feature expert advice, celebrity guests, and interactive themes. Matas achieved a 15% average engagement rate and over 14 minutes average view time. The solution improved brand perception and built stronger customer relationships.
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Bambuser’s One-to-Many Live Shopping helped HUGO BOSS reach a global audience. The first livestream saw high engagement and a dedicated... audience. The second event kept viewers watching for over 15 minutes on average. 27% of viewers hit “like” and 14% used the chat. HUGO BOSS used influencers and marketing channels to boost reach and engagement.
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Bambuser helped Windsor, a leading fashion brand with over 340 stores, boost conversion rates fivefold and double average order value using video commerce. During the pandemic,... Windsor used Bambuser to connect with customers when stores closed. Video commerce enabled one-on-one conversations and answered style questions in real time. Fast integration took just four to five weeks. Windsor now uses live video to engage shoppers and solve common fashion challenges online.
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Brax used Bambuser to launch Live Shopping and Shoppable Video on their e-commerce site. They wanted to show products in... a more realistic way and boost engagement. The team created high-quality, themed video episodes with live chat support. Brax saw an 87% click-to-view rate and 27% of viewers clicked on a product. These results far exceeded last year’s numbers. Brax plans to expand by streaming live shopping to social media.
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Buttonscarves used Bambuser’s Social Commerce technology to launch Live Video Shopping in Indonesia. The brand hosts weekly livestreams to showcase... new products, answer questions, and offer exclusive deals. This approach helped them build a loyal audience and sell out entire product lines during live events. Hundreds of viewers join each week, making the livestreams a profitable sales channel. Buttonscarves stands out in a crowded fashion market with this unique shopping experience.
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Windsor used Bambuser's video commerce to connect with customers during the pandemic. They saw a fivefold increase in conversion rate... and doubled their average order value. Video helped answer customer questions about fit and style in real time. Windsor quickly integrated Bambuser in under five weeks. The brand now uses video to build one-on-one relationships and boost sales for special occasions.
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Kappahl used Bambuser’s video commerce platform to boost engagement and reduce returns. They moved live shopping from social media to... their own ecommerce site. This let them show product fit and features in real time. Orders placed after watching shoppable videos had much lower return rates. Their average order value from live shows was 30% higher than regular online sales. Adding Bambuser’s miniplayer led to a 136% increase in live video sales.
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Free People used Bambuser’s video commerce platform to launch FP Live, offering interactive, shoppable video content on their website. Shoppers can watch... live product demos, ask questions, and see real-time try-ons, making online shopping more personal. The brand saw lower return rates for orders placed through live shopping episodes. Video commerce became a key marketing channel, driving higher engagement and more satisfied customers compared to Instagram Live.
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Never Fully Dressed used Bambuser's video commerce tools to lower return rates in online fashion sales. By adding videos that... show fit, fabric, and movement, the brand cut return rates from 43% to 29%. Customers spent more time on product pages with video. The brand also boosted engagement by reusing social media videos and hosting live shows. Video content helped shoppers make better choices and feel more confident.
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Z Supply used Bambuser's video commerce platform to boost e-commerce results. They faced tough competition and needed to make video... content work without high costs. By repurposing live show videos on product detail pages, they kept shoppers engaged longer. Customers who watched videos spent 114% more and stayed 60% longer on the site. Add-to-cart rates rose, and conversion increased by 2.5%. Z Supply proved that video content can drive sales and engagement in online fashion retail.
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Who What Wear used Bambuser’s Live Video Shopping to boost online shopping. They embedded live shopping into their site, letting... viewers chat with influencers and editors. Advertisers gained a new way to reach fashion fans. The platform helped Who What Wear track data and show advertisers strong results. They achieved a 24% purchase rate and 21% engagement rate from 18.6K viewers.
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Bambuser helped Hugo Boss launch live shopping events on their ecommerce site. The first 21-minute livestream in Germany saw a... 27% like rate and 14% of viewers chatting. Hugo Boss used influencers and marketing channels to drive engagement. The events kept viewers watching for over 15 minutes on average. The strong results led Hugo Boss to plan a full integration of Bambuser’s One-to-Many solution.
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Bambuser helped Gerry Weber, a leading German fashion retailer, keep customers engaged during the COVID-19 pandemic. The brand used live... video commerce to connect with shoppers when stores were closed. Customers enjoyed interactive live events, longer broadcasts, and direct chats. This approach built a loyal fan base and increased sales. Gerry Weber now runs live shows twice a month, using feedback and performance data to improve each event.
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Mint Velvet used Bambuser's video commerce platform to bring personal styling online. The brand wanted to give customers the same... expert advice they get in stores, but through live shopping. With Bambuser, Mint Velvet hosted interactive shows, answered questions, and showed products in real time. Their conversion rate is 7% higher than the fashion industry average. Viewers also watch 7.5 minutes longer than the industry norm. The team uses real-time data to improve every show and plans to expand digital clienteling.
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Bambuser’s Social Commerce helped Baycrew’s boost live shopping results. The brand saw a 22% conversion rate and 14-minute average view... time. Over 38,650 orders came from live events between February and August 2022. Social Commerce now drives 19% of daily sales, up from 5% with their previous provider. Baycrew’s can track KPIs and launch new products live from Tokyo, improving both sales and engagement.
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Under Your Skin used Bambuser's video commerce platform to connect with customers. The brand hosted live shows to answer questions... and build trust. Engagement was high, with many viewers participating. The company plans to run live masterclasses 2–3 times per month. This approach helps them educate customers and create long-term relationships. The focus is on science-backed, hormone-safe skincare products.
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Bambuser's One-to-Many live shopping helped L'Erbolario achieve a 42% ROI after just two livestream shows. The Italian beauty brand used... the platform to connect with over 7,100 viewers and drive more than 780 purchases. The solution enabled real-time customer engagement and seamless add-to-cart integration. L'Erbolario valued the chat feature and the ability to showcase products in depth. The brand generated €11.5k profit over the annual cost of the solution.
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Bambuser's One-to-Many Live Video Shopping helped Estée Lauder Japan boost purchase rates by up to 500%. The first live show... drew 8,072 viewers, ten times more than their average on social media. Estée Lauder switched from social media livestreaming to Bambuser for a better e-commerce experience. The onboarding team supported setup, live rehearsals, and notifications to drive engagement. Live Video Shopping is now a key part of Estée Lauder’s digital strategy.
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Bambuser helped L'Erbolario boost customer engagement with live video shopping. The brand switched from Instagram Live to Bambuser’s Social Commerce... for better product showcasing and direct customer interaction. In just two livestreams, over 7,100 viewers joined and made more than 780 purchases. This led to a 42% ROI and €11.5k profit above annual platform costs. L'Erbolario now relies on Bambuser to build loyal customer relationships online.
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Pai Skincare used Bambuser’s Live Shopping to boost sales and customer engagement. The brand achieved a 17% conversion rate and... generated 10% of its e-commerce revenue from live shopping events. Pai’s team hosted regular live shows, offered exclusive promotions, and embedded shoppable video snippets on product pages. Viewer numbers grew by 148%. Customers spent more time on product pages and made more purchases. Live Shopping became a key part of Pai’s e-commerce strategy.
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Aime used Bambuser’s video commerce platform to boost customer engagement and sales. They hosted live shows and created shoppable videos... to help shoppers find the right skincare products. The brand reused social media content on their website, making it shoppable and increasing views and conversions. Cross-team collaboration and Bambuser’s support helped Aime educate customers and build trust. The result was higher sales, more engaged customers, and improved website metrics.
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