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Avaya Aura Platform

4.25 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(854 Reviews, Testimonials & Expert Opinions)
(854 Reviews, Testimonials & Expert Opinions)

Immersive collaboration and video conferencing software with co-browsing, scree-sharing and more

Get Fit Assessment

Evaluating Avaya Aura Platform for your Contact Center Software need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 854 insights from peers and experts who used Avaya Aura Platform to help you determine how well it fits your Contact Center Software needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Avaya Aura Platform solves your Contact Center Software needs.

Peer and Expert Opinions
for Avaya Aura Platform

Goals

Improve internal communications and are the most popular goals peers achieved using Avaya Aura Platform .

Channels

It is the best suited for phone calls, video, e-mail, channels.

Other channels:

  • offline
  • chat
  • events
  • trade shows
  • promotions
See all channels See less channels

Processes

Peers recommend helpdesk management, sales call management, collaboration, as the business processes that they have been most satisfied while using Avaya Aura Platform .

Read Peer and Expert Experience for Business Use Cases

Helpdesk management With Phone calls

Sales call management With Phone calls

Call recording With Phone calls

Collaboration With Video

Contact list management With Phone calls

Contacts history With Phone calls

Social media management With Phone calls

Social media analytics With Phone calls

Engagement management With Phone calls

Engaging and following up

Communication management With Phone calls and E mail

Tracking & monitoring communications With Phone calls

Content management

Sales document management With Phone calls

See allless Activities

Popular Business Setting
for Avaya Aura Platform

Top Industries

  • Telecommunications
  • Information Technology and Services
  • Insurance

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Peers used Avaya Aura Platform to Improve internal communications

Verify if it works for you

Peer and Expert Opinion on Features
for Avaya Aura Platform

  • Low
  • Medium
  • High

Recording

Personalization

Dashboard

IT and Other Capabilities
for Avaya Aura Platform

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Phone Support

24/7 Support

Email Support

Chat Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Avaya Aura Platform

Vendor Profile Details

Company Name Avaya
Company Website https://www.avaya.com/en/
HQ Location 4655 Great America Parkway, Santa Clara, CA 95054, US
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