Avaamo Overview
This is a summary of the comprehensive capabilities and benefits of Avaamo based on over 724 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Avaamo, Cognigy.AI, Vymo, Dialogflow, kore.ai, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Avaamo is right for your needs? Our Cuspera AI engine can evaluate how Avaamo fits your specific business needs, industry, and context. Get your personalized assessment report today.
Avaamo supports business activities such as:
- Engagement Management
- Helpdesk Management
- Knowledge Management
- Workflow Management
- Call Transcription
Avaamo can help you with many business goals, such as Scale Best Practices, Enhance Customer Relationships, Improve Visibility, Increase Sales & Revenue, Acquire Customers, etc. It can help manage these activities if you use Chat Whatsapp Phone Calls etc. for these needs. As a solution, Avaamo's capabilities include Ticketing, Personalization, Bot, etc.
Avaamo Education Vertical is its biggest customer base.
Reviews
"We want to move away from the traditional vision of everything is bricks and mortar and care is delivered in person. We want to show that we can participate in the spectrum of care however we describe it. It can be synchronous and asynchronous, and ...it can be in person. " - Dr Richard Zane
Cuspera Reviews
130 buyers and buying teams have used Cuspera to assess how well Avaamo solved their Bot Platform needs. Cuspera uses 724 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Business Priorities
Scale Best Practices and Enhance Customer Relationships are the most popular business priorities peers achieved using Avaamo.
Use Cases
Peers recommend Engagement Management , Helpdesk Management , Knowledge Management , as the business use cases that they have been most satisfied while using Avaamo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Chat and Whatsapp |
4.75/5 ★ |
"...Turning Customer Interactions Into Conversational Intelligence. Webinar...." Conversational AI resources for the Enterprise |
| engaging and following up |
4.60/5 ★ |
"...Our customers have simplified the complex MF product shopping process using by providing a useful engaging Intelligent Virtual Agent to guide customers based on their stated financial goals to the right product whether its an annuity, tax deferred or an ETF product...." Avaamo's Bot delivers value for mutual fund organizations |
| Helpdesk Management with Phone Calls |
4.77/5 ★ |
"...Create a student IT helpdesk and answer students troubleshooting questions and how-to questions based on the latest contents of internal and external knowledge bases. ..." Conversational AI Solutions in Education |
| Knowledge Management with Website |
4.46/5 ★ |
"...Ingest all your telecoms knowledge base pdfs, documents, websites to create an assistant that answers your customers questions on troubleshooting, support, and services quickly and accurately. ..." Avaamo's IVA for Telco delivers results quickly |
| creating knowledge base |
3.20/5 ★ |
"...Ingest your companies documents to create a company knowledge base. ..." AI improves customer service for the Insurance industry |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Chat and Whatsapp |
4.75/5 ★ |
"...Turning Customer Interactions Into Conversational Intelligence. Webinar...." Conversational AI resources for the Enterprise |
|
| engaging and following up |
4.75/5 ★ |
| Helpdesk Management with Phone Calls |
4.77/5 ★ |
"...Create a student IT helpdesk and answer students troubleshooting questions and how-to questions based on the latest contents of internal and external knowledge bases. ..." Conversational AI Solutions in Education |
|
| Knowledge Management with Website |
4.46/5 ★ |
"...Ingest all your telecoms knowledge base pdfs, documents, websites to create an assistant that answers your customers questions on troubleshooting, support, and services quickly and accurately. ..." Avaamo's IVA for Telco delivers results quickly |
|
| creating knowledge base |
4.46/5 ★ |
14+ more Business Use Cases
Our AI advisor, Wyz, harnessed 724 insights from peers and experts to help you assess how these Avaamo use cases fit your Bot Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We want to move away from the traditional vision of everything is bricks and mortar and care is delivered in person. We want to show that we can participate in the spectrum of care however we describe it. It can be synchronous and asynchronous, and it can be in person. Testimonial By Dr Richard Zane |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dr Richard Zane Chief Innovation Office UCHealth |
We want to move away from the traditional vision of everything is bricks and mortar and care is delivered in person. We want to show that we can participate in the spectrum of care however we describe it. It can be synchronous and asynchronous, and it can be in person. Testimonial By Dr Richard Zane |
Frequently Asked Questions(FAQ)
for Avaamo
What is Avaamo?
What is Avaamo used for?
What are the top features of Avaamo?
What are Avaamo alternatives?
Where is Avaamo located?
Popular Business Setting
for Avaamo
Top Industries
- Education
Popular in
- Large Enterprise
- Enterprise
Peers used Avaamo to Scale best practices and Enhance customer relationships
Avaamo Alternatives
Peer and Expert Opinion on Features
for Avaamo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (28) |
| Personalization | Read Reviews (24) |
| bot | Read Reviews (23) |
| Intelligent assistant | Read Reviews (12) |
| Alerts: popups & Notifications | Read Reviews (12) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (28) |
| Personalization | Read Reviews (24) |
| bot | Read Reviews (23) |
| Intelligent assistant | Read Reviews (12) |
| Alerts: popups & Notifications | Read Reviews (12) |
IT and Other Capabilities
for Avaamo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (15) |
| Data Export | Read Reviews (12) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (15) |
| Data Export | Read Reviews (12) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (81) |
| Phone Support | Read Reviews (19) |
| Chat Support | Read Reviews (17) |
| Email Support | Read Reviews (16) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (81) |
| Phone Support | Read Reviews (19) |
| Chat Support | Read Reviews (17) |
| Email Support | Read Reviews (16) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (206) |
| Analytics | Read Reviews (49) |
| Custom Reports | Read Reviews (20) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (206) |
| Analytics | Read Reviews (49) |
| Custom Reports | Read Reviews (20) |
Software Failure Risk Guidance
?for Avaamo
Overall Risk Meter
Top Failure Risks for Avaamo
Vendor Profile Details
Company Name
Avaamo
Company Website
https://avaamo.ai/HQ Location
369 S San Antonio Rd, Los Altos, California 94022, US
Employees
51-100
Social
Financials
SERIES A
Get a personalised risk report for Avaamo
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Avaamo may get in touch with you regarding your request.
Request Custom Quote
Avaamo will get in touch with you regarding your request.