Avaamo Overview
Avaamo's generative conversational AI platform transforms enterprise operations by integrating advanced AI capabilities into business processes. This platform excels in creating a digital workforce that enhances employee support and customer interactions. Avaamo stands out with its ability to deliver highly personalized cognitive search automation, catering to specific industry needs and automating common use cases for immediate results. The platform's global reach and focus on client-specific outcomes make it a preferred choice for enterprises seeking to modernize their operations with conversational AI. Avaamo's proven delivery methodology ensures rapid deployment of AI applications, setting it apart in the competitive landscape of bot platforms.
Use Cases
Customers recommend Engagement Management, Helpdesk Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Avaamo.
Business Priorities
Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Avaamo.
Avaamo Use-Cases and Business Priorities: Customer Satisfaction Data
Avaamo works with different mediums / channels such as Chat. Whatsapp. Phone Calls etc.
Avaamo's features include Ticketing, Personalization, Bot, etc. and Avaamo support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Avaamo analytics capabilities include Analytics, and Custom Reports.
Reviews
"We want to move away from the traditional vision of everything is bricks and mortar and care is delivered in person. We want to show that we can participate in the spectrum of care however we describe it. It can be synchronous and asynchronous, and ...it can be in person." - Dr Richard Zane
Avaamo, Vymo, Certainly, LiveHelpNow Chat Support Suite, DataRobot, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Avaamo provides a generative conversational AI platform for enterprises. Hype is separated from reality to deliver tangible business value through AI.
Popular Business Setting
for Avaamo
Top Industries
- Education
Popular in
- Large Enterprise
- Enterprise
Avaamo is popular in Education, and is widely used by Large Enterprise, and Enterprise,
Comprehensive Insights on Avaamo Use Cases
What solutions does Avaamo provide for Engagement Management?
What solutions does Avaamo provide for Helpdesk Management?
Why is Avaamo the best choice for Knowledge Management?
What makes Avaamo ideal for Workflow Management?
14+ more Business Use Cases
130 buyers and buying teams have used Cuspera to assess how well Avaamo solved their Bot Platform needs. Cuspera uses 724 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We want to move away from the traditional vision of everything is bricks and mortar and care is delivered in person. We want to show that we can participate in the spectrum of care however we describe it. It can be synchronous and asynchronous, and it can be in person. Testimonial By Dr Richard Zane |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dr Richard Zane Chief Innovation Office UCHealth |
We want to move away from the traditional vision of everything is bricks and mortar and care is delivered in person. We want to show that we can participate in the spectrum of care however we describe it. It can be synchronous and asynchronous, and it can be in person. Testimonial By Dr Richard Zane |
Case Studies
CASE STUDY Penske Truck Leasing
CASE STUDY Penske
Frequently Asked Questions(FAQ)
for Avaamo
What is Avaamo?
Avaamo is a conversational AI platform for enterprises to design and deploy omnichannel intelligent assistants. It comes with a flow designer that allows users to design the dialog flow without technical know-how. It builds fundamental AI technology across a broad area of neural networks, speech synthesis and deep learning to make conversational computing for the enterprise a reality.
It combines artificial intelligence, machine learning, conversation design and integration to legacy enterprise workflows, enabling enterprises to simplify the time needed to design and deploy enterprise bots or virtual assistants to employees and customers. It delivers a third generation conversational AI experience that executes rich multi-turn conversations capable of handling queries in customer service, generating quotes in insurance, or answering claims.
Some of its features include tone and sentiment- to dialog strategies for adjusting the conversation accordingly, conversational analytics- allows drilling down to intents, channel-specific usage, goal-specific metrics and other business metrics and more.
What is Avaamo used for?
What are the top features of Avaamo?
What are Avaamo alternatives?
Where is Avaamo located?
Peers used Avaamo for engagement management and helpdesk management
Avaamo Competitors
Avaamo Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (206) |
| Analytics | Read Reviews (49) |
| Custom Reports | Read Reviews (20) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (206) |
| Analytics | Read Reviews (49) |
| Custom Reports | Read Reviews (20) |
Software Failure Risk Guidance
?for Avaamo
Overall Risk Meter
Top Failure Risks for Avaamo
Avaamo, Inc. News
Avaamo Unveils Workplace Agents: Next-Generation Digital Workforce for Enterprise Employee Support
Avaamo.ai has launched Workplace Agents, a new digital workforce solution designed to enhance enterprise employee support. The platform leverages conversational AI to automate HR, IT, and operations tasks, streamlining internal processes and improving employee productivity.
Avaamo Unveils Workplace Agents: Next-Generation Digital Workforce for Enterprise Employee Support
Avaamo has introduced Workplace Agents, a new digital workforce solution designed to enhance employee support in enterprises.
Avaamo Introduces Agents ; Digital Workers that will Power the Next Evolution of your Workforce
Avaamo launched Avaamo Agents, a set of digital workers designed to enhance enterprise operations through automation and innovation, featuring AI-powered healthcare agents for tasks like care scheduling and payment processing.
Avaamo launches AI Agents: Digital Workers powering the next evolution of the enterprise
Avaamo launched Avaamo Agents, a set of digital workers designed to enhance enterprise productivity with multilingual, 24/7 service and human-like intelligence.
Avaamo, Inc. Profile
Company Name
Avaamo, Inc.
Company Website
https://avaamo.ai/HQ Location
369 S San Antonio Rd, Los Altos, California 94022, US
Employees
51-100
Social
Financials
SERIES A
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