Data Driven Marketing Platform that result in immediate returns and lifetime advocates
Hospitality Case Studies and Success Stories with Ascent360
CASE STUDY Mt. Hood Meadows
Ascent360 helped Mt. Hood Meadows improve guest experience with better audience segmentation. Before, they struggled to send relevant emails and could not target different guest groups. With Ascent36...0, they unified guest data and built targeted campaigns. They generated $600K from a segmented Pass Renewal campaign. Event-based email click-through rates rose to over 50%. Event registrations increased by 50-75% after targeted emails. Mt. Hood Meadows now tracks key metrics and delivers more personalized communications.
Ascent360 CDP helped Wachusett Mountain improve its learn to ski and ride program. The resort used real-time data and omni-channel marketing to reach beginners. The campaign included text, email, and... direct mail offers after lesson packages. Automated reminders encouraged guests to return. Wachusett Mountain won the NSAA Conversion Cup for its success with Ascent360.
Ascent360 helped Powder Mountain, a ski resort in Utah, unify complex guest data from multiple systems. The platform enabled Powder Mountain to automate email and SMS campaigns, build targeted guest ...segments, and track marketing performance. After 6 months, their database grew by 8%, and a targeted SMS campaign gained 500+ new subscribers in one week. An automated Abandoned Browse campaign achieved a 14% click-through rate and a 70% open rate. Powder Mountain now delivers more personalized guest experiences and increased pass sales.
Ascent360 helped Angel Fire Resort improve their marketing. The resort used Ascent360 to segment customers and send targeted emails. They increased email open rates to 35%-65%. One campaign generated... $125,000 in revenue. Automations saved staff time and improved customer experience. Tracking tools made it easy to see campaign results and revenue.
CASE STUDY Crystal Mountain Ski, Golf & Spa Resort
Ascent360 helped Crystal Mountain Ski, Golf & Spa Resort unify their guest data and automate marketing. Before, their data was scattered and marketing was less effective. With Ascent360, they combine...d data from many systems and created targeted campaigns. One pre-arrival campaign generated over $400K in revenue. A golf package campaign brought in $315K in just five days. They also saw a 35%+ increase in click-through rates across all automated campaigns.
Ascent360 CDP helped Mammoth Mountain improve its marketing. The team used the platform to find their best customers and target them with special campaigns. These included booking anniversary emails,... gift card incentives, and retargeting for lodging and lift tickets. The solution helped Mammoth Mountain increase revenue and reduce costs. The marketing team could now see which campaigns worked best and focus on high-value guests.
Ascent360 helps Steamboat Resort use guest data to improve experiences. The resort needed to combine data from many systems for a full view of guest behavior. With Ascent360, they merged data sources... and used insights for targeted marketing. A pre-arrival campaign drove a 100%+ increase in attributed revenue. Email-attributed revenue grew by an average of 50%+ each year. Their guest database grew by 7% year-over-year.
Ascent360 helped Mirror Lake Inn, a luxury resort and spa, improve guest retention and direct revenue. The Inn switched from a basic email tool to Ascent360's customer data platform. They automated a...nd personalized their marketing campaigns. One guest retention campaign drove $200,000 in revenue. A pre-arrival campaign had a 76% open rate and 31% click rate. A lapsed-purchase email generated over $15,000 in revenue.
Retail Case Studies and Success Stories with Ascent360
CASE STUDY FISH307
Ascent360 helped FISH307, a fishing tackle retailer, connect data from BigCommerce, Lightspeed, and ShippingEasy. They used Ascent360 to segment customers and send targeted, automated email campaigns.... Their eCommerce store visits grew over 250 times after these campaigns. A single return-traffic campaign generated 10% of one month’s revenue. Email open rates increased from 11% to over 35%. Targeted campaigns now account for over 10% of their annual business.
Ascent360 helped Sims Music improve their email marketing. Sims Music used to send generic emails that did not match customer interests. With Ascent360, they now segment emails by product and service... needs. This led to a 34% email open rate. Their welcome email series generated over $60,000 in revenue. Each ad-hoc email campaign brings in about $12,000. Sims Music now saves time and gives customers a better experience.
Alpine Shop used the Ascent360 platform to boost repeat sales with data-driven marketing. They hosted live and virtual events to build community and engage customers. Nearly 50% of event attendees ma...de a purchase after their first event. Customers who attended events spent 70% more than those who did not. 73% of revenue came from just 20% of their customers. The Ascent360 CDP helped Alpine Shop segment customers and deliver targeted messages, driving strong repeat sales.
Johnson Outdoors used the Ascent360 CDP to improve their marketing. They created targeted email campaigns for different customer groups. Personalized emails increased open and click rates by over 30%.... The company quickly changed strategies during the pandemic using the platform. They also used a survey app at events to collect customer data. This helped them build stronger customer loyalty across their brands.
Johnson Outdoors Builds Bonds Across Brands With Ascent360 ...
Johnson Outdoors collaborates with Ascent360 to enhance brand connections through a customer data platform, integrating with various systems across hospitality, ski, bike/outdoor, and retail industri...es to unify and automate customer data for improved sales and loyalty.
