Personalized Loyalty Marketing Programs For Retail
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Retail Case Studies and Success Stories with APPCARD
CASE STUDY Walt Churchill’s Market
AppCard helped Walt Churchill’s Market launch a loyalty and rewards program. The goal was to keep shoppers engaged and compete with big box stores without lowering prices. AppCard made it easy for sh...oppers and cashiers to join and use the program. Nearly 50% of shoppers enrolled soon after launch, and now about 60% of transactions are from rewards members. Double Points promotions boosted traffic and sales, especially during holidays. The program gave the market new ways to reward loyal customers and support local vendors.
AppCard helped Hays Supermarkets improve shopper engagement and loyalty. Hays used AppCard's in-lane touchscreen terminal and data analytics to run targeted promotions and a rewards program. Free ite...m promotions increased basket size and kept shoppers coming back. Data-driven campaigns re-engaged 1,297 lost shoppers in one month, with average basket size nearly 200% higher than the minimum. Hays uses AppCard's reporting to make better marketing decisions and grow sales.
AppCard helped Gooseberries Fresh Food Market boost center store sales. The store wanted to compete with big box supermarkets and improve customer experience. They used AppCard to offer bonus points ...on center-aisle items. Shoppers liked earning points for high-end products. Gooseberries saw a 22% increase in center store sales, a 33% higher ticket value for members, and 56% of sales came from member transactions.
AppCard helped Neighborhood Fresh, a local grocery store, move from paper ads to digital marketing. The store used AppCard to launch a loyalty program and create digital campaigns quickly. A month-lo...ng campaign called App-Tober led to a 7% increase in shopper participation, which continued to grow by over 8% in the next year. Another campaign with Mars Wrigley boosted M&Ms sales by 68.9% over the previous year. Neighborhood Fresh beat a large competitor in same store sales growth for five quarters after using AppCard.
AppCard helped La Bonita Supermarkets launch the Club Bonita Rewards Program. The challenge was strong competition from other supermarkets in Las Vegas. AppCard's loyalty platform integrated easily w...ith La Bonita's POS system. The program rewards shoppers with points, digital coupons, and exclusive deals. Club Bonita members spend $29.50 more per transaction than non-members. Members also redeem 3,500 more digital coupons per week. AppCard's analytics help La Bonita target marketing and improve customer engagement.
AppCard helped Pay-Less Supermarkets boost coupon usage and shopper loyalty. Pay-Less faced rising costs, new competition, and low coupon adoption. They used AppCard's digital coupon platform and par...tnered with UNFI for targeted offers. Coupon usage increased by 80% after launch. A two-day promotion saw over 5,500 redemptions and nearly $4,000 in shopper savings. The digital rewards program made shopping more convenient and fun, increasing customer loyalty.
AppCard helped Market Basket move from print to digital marketing in 2023. Market Basket used AppCard's loyalty and engagement platform to handle changes in SNAP benefits and digital adoption. The Ap...pCard NTR terminals increased coupon participation, with 48% of coupons clipped in-lane, and helped enroll over 100,000 new shoppers in the first year. Market Basket saved 66% of its print budget by going digital. The partnership improved shopper engagement and supported Market Basket's shift to a digital-first approach.
AppCard helped Jensen's Foods improve customer experience with a simple loyalty and rewards program. Shoppers found it easy to enroll, which kept checkout lines moving fast. AppCard members spent 76%... more than non-members. 64% of shoppers enrolled in the program. The store delivered 22,800 text messages to customers each month.
AppCard helped GreenAcres Market improve their loyalty program. GreenAcres needed a digital rewards system that was easy for shoppers to use. AppCard provided a platform with digital coupons, points,... and targeted offers. Shoppers who joined AppCard spent nearly twice as much per transaction as non-members. 83% of sales now come from member transactions. GreenAcres saw more shoppers join and lost shoppers return with AppCard's AI-driven offers.
AppCard helped Ferri's IGA, a small grocery store, boost shopper engagement and coupon redemption. Cashiers promoted the AppCard rewards program and earned bonuses for enrolling new shoppers. This le...d to 1,376 new shoppers in just four months. Rewards members spent $8.91 more than non-members and $20 more when redeeming points. Ferri's IGA saw a $346,000 increase in sales in the first year of using AppCard.
AppCard helped Shop 'n Save improve its loyalty and rewards program. Shop 'n Save wanted to keep its loyalty program fresh and easy to use. They used AppCard Pro in 64 stores and added in-lane termin...als for better shopper participation. The program integrated with third-party solutions and offered mobile features like alerts and digital receipts. Shop 'n Save now has over 2.3 million registered shoppers. Loyalty members spend 76% more per basket, and AppCard transactions make up 54% of all transactions and 70% of sales.
AppCard helped Town Market, a local grocery store in Pine Level, North Carolina, launch a digital rewards and loyalty program. The store wanted to increase sales and help shoppers save money, especia...lly after the COVID-19 pandemic. AppCard's platform allowed shoppers to use their phone numbers instead of physical cards, making the process easy and quick. The Free Item Friday promotion, run through AppCard, led to a 300% increase in sales for promoted items and boosted average weekend sales by more than 20%. Shoppers and staff responded positively to the new program.
CASE STUDY 9-Location Independent Grocer | Northeast – Southwest Regions
AppCard powered a branded app for a 9-location independent grocer. The grocer wanted to boost shopper engagement and coupon use. In the first month, 90,078 shoppers registered and 48,000 migrated at ...launch. 41.18% of shoppers clipped coupons, and the coupon redemption ratio was 18.9%. Shoppers clipped an average of 18.9 coupons each, totaling 339,892 coupons in 30 days. The app also achieved 50% email penetration, showing strong engagement and communication.
AppCard helped Dash’s Market launch its first loyalty program. Dash’s Market wanted to compete with larger chains and increase shopper engagement. AppCard provided easy shopper enrollment, in-lane te...rminals, and digital coupon integration. Over 50,000 shoppers joined the program. Loyalty members now spend over 40% more than nonmembers and shop more often. In one campaign, shoppers spent 21% more than needed for rewards.
Metcalfe's Market used the AppCard platform to launch a digital loyalty and coupon program across all locations. They wanted to boost customer loyalty and offer digital savings to compete with larger... retailers. AppCard let shoppers access points, coupons, and rewards in one place, both in-store and online. The platform made it easy to run targeted email campaigns and track shopper habits. As a result, 57% of coupon redemptions now happen at the point of sale, and Metcalfe's improved customer engagement and savings access.
AppCard helped The Market at Oregon Dairy grow sales and shopper satisfaction. Oregon Dairy used AppCard's loyalty platform and digital coupons to boost customer engagement. The Basket Builder progra...m increased average basket size, with top shoppers spending nearly 40% more than the target. Digital coupon redemptions exceeded 20%, much higher than the 12% industry average. The Free Item Friday program also drove customer excitement and savings.
AppCard helped Hollister Super launch a loyalty and rewards program. Hollister wanted to reward frequent shoppers and attract new ones but lacked resources to build a program in-house. AppCard provid...ed an easy-to-implement solution with support from their team. The program offers personalized promotions and integrates with Rosie and ShoptoCook for an omni-channel experience. AppCard members buy 6 more items on average than non-members, helping Hollister stay competitive.
AppCard helped Chester's Markets, a local grocer in rural Oregon, launch a simple loyalty program. Chester's wanted to keep shoppers loyal and compete with big box stores. They chose AppCard for its ...easy-to-use, customer-facing terminal. After starting the program, AppCard members spent $14 more and bought 3 more items per visit than non-members. The rewards program increased customer satisfaction and kept shoppers coming back.
AppCard helped Quality Foods, an independent grocery chain, face post-pandemic challenges. Quality Foods used AppCard's SMS and email marketing to boost customer engagement and loyalty. The in-lane t...ouchscreen terminal led to a tenfold increase in digital coupon redemptions. AppCard's analytics and support team helped Quality Foods run targeted promotions and improve results. Quality Foods increased foot traffic and basket size using AppCard's platform.
Food & Beverages Case Studies and Success Stories with APPCARD
CASE STUDY Magic Mix Juicery
AppCard and ShopKeep helped Magic Mix Juicery launch a simple digital loyalty program. The owner wanted an easy way to reward customers and stop using paper punch cards. AppCard integrated with ShopK...eep, making rewards automatic and easy for both staff and shoppers. 66% of customers enrolled in the program. The business gained better insight into customer preferences and improved customer retention.
Consumer Goods Case Studies and Success Stories with APPCARD
CASE STUDY Merle Norman (Celeste Blankenship, South Austin and Georgetown, TX locations)
AppCard helped Merle Norman, owned by Celeste Blankenship, replace a punch card rewards program with a digital loyalty solution. Customers now earn points by entering their phone number at checkout. ...The system integrates with the point of sale and tracks rewards automatically. 70% of customers joined the AppCard program. The dashboard lets the owner see sales and loyalty data from both store locations in real time. Customers enjoy the easy rewards, and the business improved customer experience and loyalty.
High-end retailer London Harness remains competitive with department stores and online retailers by improving replenishment and operations, and rewarding loyal customers to keep them coming back.
High-end retailer London Harness remains competitive with department stores and online retailers by improving replenishment and operations, and rewarding loyal customers to keep them coming back.
High-end retailer London Harness remains competitive with department stores and online retailers by improving replenishment and operations, and rewarding loyal customers to keep them coming back.
High-end retailer London Harness remains competitive with department stores and online retailers by improving replenishment and operations, and rewarding loyal customers to keep them coming back.
