alive5 Overview

Alive5 offers live chat software with chatbots for sales and customer happiness. AliveChat is a popular live chat solution worldwide.

Use Cases

Customers recommend Engagement Management, Onboarding, Conversion Management, as the business use cases that they have been most satisfied with while using alive5.

Other use cases:

  • Social Media Analytics
  • Creating Contact List
  • Identify Target Customers
  • Collaboration
  • Social Media Marketing
  • Trade Show Marketing
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using alive5.

alive5 Use-Cases and Business Priorities: Customer Satisfaction Data

alive5 works with different mediums / channels such as Website, Offline, Video, etc.

alive5's features include Ticketing.

Reviews

"...WebsiteAlive s email management function saves visitor queries in each rep s inbox if they are offline and they can attend to the issues once they are online and ready to chat...." Peer review from Featured Customers

alive5, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for alive5

Top Industries

  • Information Technology and Services
  • Retail
  • Financial Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

alive5 is popular in Information Technology And Services, Retail, and Financial Services and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on alive5 Use Cases

How can alive5 enhance your Engagement Management process?

Alive5 provides tools for engaging website visitors in real time. These tools include live chat, click-to-call, messaging, and concierge services. Alive5 helps businesses capture contact information from interested customers and provides tools to follow up with them. Alive5 chat windows remain open unless closed manually, which can create an inconvenience for users.
"...Better ways to engage your customers, and answer any questions you may have...." Online Live Chat, Web Chat Software & Chat Support Software for Websites

How does alive5 facilitate Onboarding?

Alive5 offers online training and onboarding solutions. It provides interactive tools, such as videos and online orientations, to engage learners. Alive5's streamlined approach ensures ease of use and flexibility for all.
"...Advantage Design Group is a full-service multimedia web design firm that specializes in websites, videos, online training and orientations, interactive maps, trade show presentations, virtual tours, touch screens, and mobile web apps for corporations and higher education institutions...." Best Live Chat Software

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well alive5 solved their Live Chat needs. Cuspera uses 183 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

lightning

Peers used alive5 for engagement management and onboarding

alive5 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.56/5

Read Reviews (34)
Analytics

4.12/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.56/5

Read Reviews (34)
Analytics

4.12/5

Read Reviews (4)

Software Failure Risk Guidance

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for alive5

Top Failure Risks for alive5

alive5 Profile

Company Name

alive5

Company Website

https://www.alive5.com/

HQ Location

2100 West Loop South, Suite 900, Houston, Texas 77027, US

Employees

11-50

Social

Financials

PRIVATE