Overview: Zoho CRM Plus and IXACT Contact as CRM Category solutions.
Zoho CRM Plus is favored for its diverse engagement tools, AI-powered analytics, and widespread use in IT and services. Enterprises benefit from its robust social media management. IXACT Contact excels in contact management and drip marketing, primarily serving the real estate industry with strong email campaign capabilities. Businesses must choose based on their industry needs and desired capabilities.
Zoho CRM Plus: Zoho CRM Plus is a unified CX platform empowering sales, marketing, and customer service teams to collaborate seamlessly. It offers a single interface and a free start.
IXACT Contact: Ixact-contact offers an all-in-one CRM and marketing automation system for realtors. Incredible value and a free trial are available.
Zoho CRM Plus and IXACT Contact: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Zoho CRM Plus emphasizes engagement management, excelling in social media marketing and helpdesk functionalities. Users looking to enhance their presence on multiple platforms or streamline customer interactions find it effective. read more →
IXACT Contact focuses on contact list and communication management. It aids in capturing and nurturing leads, which is ideal for businesses prioritizing personalized communication campaigns. read more →
Business Goals
Zoho CRM Plus helps businesses enhance relationships and grow market share through improved digital presence. Its tools cater to companies aiming to bolster customer engagement and boost revenue. read more →
IXACT Contact supports customer acquisition and ROI improvement. It suits users aiming to efficiently manage customer interactions and expand their client base. read more →
Core Features
Zoho CRM Plus stands out with AI-powered tools, comprehensive analytics, and integration capabilities. It appeals to enterprises needing in-depth reporting and seamless data handling. read more →
IXACT Contact emphasizes custom reporting and data import features. Its strengths lie in enabling effective drip marketing, making it valuable for real estate professionals. read more →
Vendor Support
Zoho CRM Plus offers 24/7 support, including chat and email, catering to users who require constant assistance. This facilitates continuous operational support for enterprises. read more →
IXACT Contact also provides round-the-clock support, with prominent phone support. It's geared towards users who value direct and accessible assistance. read more →
Segments and Industries
Zoho CRM Plus is widely used in IT and services and hospitality industries, predominantly by large enterprises. Its versatility attracts diverse sectors. read more →
IXACT Contact is primarily used by the real estate industry, serving large enterprises. It particularly suits companies focusing on property management and client engagement. read more →
Operational Alignment
Zoho CRM Plus fits into enterprises' workflows by supporting complex, multi-channel operations, ideal for large-scale engagement strategies. read more →
IXACT Contact aligns with operations requiring targeted communication and lead nurturing. It fits real estate businesses seeking to streamline client interactions. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Zoho CRM Plus in Action: Unique Use Cases
How can Zoho CRM Plus enhance your Engagement Management process?
What solutions does Zoho CRM Plus provide for Helpdesk Management?
What solutions does Zoho CRM Plus provide for Collaboration?
IXACT Contact in Action: Unique Use Cases
What solutions does IXACT Contact provide for Contact List Management?
How efficiently Does IXACT Contact manage your Communication Management?
What Are the key features of IXACT Contact for Drip Marketing?
What Are the key features of IXACT Contact for Capturing Leads?
How does IXACT Contact facilitate Campaign Management?
News
Latest Zoho CRM Plus News
Zoho WorkDrive 5.0: The evolution from a content collaboration app to an intelligent content management platform
Zoho has launched WorkDrive 5.0, evolving its platform from a content collaboration app to an intelligent content management solution. The update introduces AI, machine learning, and automation features to help businesses extract insights, automate workflows, and improve productivity and security.
How does Zoho CRM Plus address your Social Media Management Challenges?