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Compare Yext Platform vs Synup

Comparison Summary

For Yext Platform vs Synup comparison, Our AI algorithm looked at 5282 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Yext Platform and Synup to solve their respective business needs.

Pros and cons of Yext Platform and Synup

Yext Platform is more suited to businesses that require Engagement Management and Communication Management with Social Media where as Synup is focused towards Engagement Management and Reputation Management .

logo Yext Platform

Focus area

Yext Platform is better than Synup for

Software Failure Risk

  • low

logo Synup

Focus area

Software Failure Risk

  • medium

About

Yext | The Digital Knowledge Management Platform

Synup: Unlock the power of local marketing

Age

2006

Financials

SERIES F

SERIES A

Business Need

Total Processes
(we found evidences for)

94

42

Total Goals
(we found evidences for)

17

12

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence



communication management

sending & publishing communications

tracking & monitoring communications


rating and review management


social media management

social media analytics

engaging on social media

scheduling post to social media

monitoring social media

managing social media account



reputation management


knowledge management


content publishing

searching for content


helpdesk management


customer feedback management

measuring customer satisfaction


competitive intelligence


training & onboarding


generation of new leads


campaign management

campaign analytics




sales document management

contract management


products & pricelist management





international marketing


workflow management


contact list management


lead qualification

lead qualification: technographic




sales call management



conversion management






business development


lifetime value management


segmentation and targeting


loyalty management

customise loyalty program


performance management





advocacy management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Improve efficiency

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve brand engagement

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Establish thought leadership

  • Improve ROI

  • Launch new products

  • Improve consistency

  • Grow market share

  • Improve stakeholder relations

  • Improve internal communications

  • Shorten ramp up time

  • See 14 more
  • Acquire customers

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Scale best practices

  • Improve ROI

  • Improve efficiency

  • Improve stakeholder relations

  • Grow market share

  • See 9 more

Top Channels

Channels Used

  • offline

  • on premises

  • website

  • social media

  • e-mail

  • video

  • point of sale

  • Facebook

  • review sites

  • Yelp

  • phone calls

  • promotions

  • user generated content

  • display advertisement

  • mobile

  • Tripadvisor

  • text SMS

  • See 14 more
  • offline

  • on premises

  • website

  • social media

  • e-mail

  • video

  • point of sale

  • Facebook

  • review sites

  • Yelp

  • phone calls

  • promotions

  • user generated content

  • display advertisement

  • mobile

  • Tripadvisor

  • text SMS

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting