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Uptime.com vs GoodFirms: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Uptime.com vs. GoodFirms is based on a specific set of business needs and context. The comparison uses 1651 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Uptime.com and GoodFirms

Uptime.com, and GoodFirms belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Uptime.com covers Social Media Management with Social Media, Communication Management with Website, Helpdesk Management, Workflow Management with E-Mail, etc.

GoodFirms focuses on Training & Onboarding with Video, Engagement Management, Advertisement with Social Media, Media Planning, etc.

"Reliability is a key requirement for us, especially a low rate of false positives. I don't want to wake up in the middle of the night with a notification that our website is down when everything is working fine. Uptime.com gives us that piece of min...d. " - Johnathan Pike

"We believe GoodFirms is doing great job in improving our visibility as a brand to our potential audience. We see a lot of exposure and unique traffic on our website coming from GoodFirms while providing us with an option to hear what our customers s...ay on GoodFirms is an obvious benefit of the platform. " - Timour P

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Uptime.com

Focus area

Software Failure Risk

  • medium

logo GoodFirms

Focus area

GoodFirms is better than Uptime.com for

Software Failure Risk

  • medium

About

Website Uptime Monitoring Service

B2B Reviews & Rating Platform you can trust

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

58

Total Goals
(we found evidences for)

5

16

Top Processes

Evidences indicate better relative satisfaction


social media management

engaging on social media

scheduling post to social media

social media analytics


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


workflow management


sales document management

proposal & quote management

contract management


engagement management

engaging and following up





customer feedback management

measuring customer satisfaction



generation of new leads


training & onboarding


contact list management


competitive intelligence



content management


rating and review management




campaign monitoring


campaign management

campaign monitoring


discount management




knowledge management


reputation management


motivation management


business development


Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Scale best practices

  • Enhance customer relationships

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Build brand awareness

  • Grow market share

  • Improve ROI

  • Launch new products

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Increase sales & revenue

  • Establish thought leadership

  • Improve internal communications

  • Improve stakeholder relations

  • Manage risk

  • Improve efficiency

  • See 13 more

Top Channels

Channels Used

  • social media

  • e-mail

  • video

  • website

  • promotions

  • chat

  • phone calls

  • user generated content

  • blogs

  • Whatsapp

  • Facebook

  • mass media

  • LinkedIn

  • mobile

  • out of home

  • television

  • brochure

  • offline

  • point of sale

  • Instagram

  • display advertisement

  • coupons

  • radio

  • mobile app

  • billboards

  • omnichannel

  • causes and charity

  • print media

  • magazine

  • See 26 more
  • social media

  • e-mail

  • video

  • website

  • promotions

  • chat

  • phone calls

  • user generated content

  • blogs

  • Whatsapp

  • Facebook

  • mass media

  • LinkedIn

  • mobile

  • out of home

  • television

  • brochure

  • offline

  • point of sale

  • Instagram

  • display advertisement

  • coupons

  • radio

  • mobile app

  • billboards

  • omnichannel

  • causes and charity

  • print media

  • magazine

  • See 26 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting