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Toky vs Natterbox: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Toky vs. Natterbox is based on a specific set of business needs and context. The comparison uses 2334 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Toky and Natterbox

Toky, Natterbox, Dialpad Ai Contact Center, CloudTalk, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Toky covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Contact List Management with Phone Calls, etc.

Natterbox focuses on Sales Call Management with Phone Calls, Contact List Management with Phone Calls, Engagement Management with Phone Calls, Coaching with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Toky

Focus area

Toky is better than Natterbox for

Software Failure Risk

  • medium

logo Natterbox

Focus area

Software Failure Risk

  • low

About

Toky | Business Phone System & Integrated VoIP Service

Natterbox: Telephony for Salesforce

Financials

SEED

SERIES A

Business Need

Total Processes
(we found evidences for)

35

26

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


sales call management

call transcription


helpdesk management


communication management

sending & publishing communications

tracking & monitoring communications


contact list management


engagement management

engaging and following up



workflow management


generation of new leads


training & onboarding



sales document management


campaign management



customer feedback management

measuring customer satisfaction


social media analytics


social media management

social media analytics


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • See 4 more
  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • mobile

  • e-mail

  • promotions

  • chat

  • See 4 more
  • phone calls

  • offline

  • point of sale

  • mobile

  • e-mail

  • promotions

  • chat

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting