cuspera logo CUSPERA

Talkwalker Analytics vs Wordsmith: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Talkwalker Analytics vs. Wordsmith is based on a specific set of business needs and context. The comparison uses 3588 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Talkwalker Analytics and Wordsmith

Talkwalker Analytics, Khoros Marketing, NetBase Quid, etc., belong to a category of solutions that help Social Media Marketing, whereas Wordsmith, SmartBots, Yseop, etc., belong to a category of solutions that help Conversational Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Talkwalker Analytics covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Competitive Intelligence, etc.

Wordsmith focuses on Social Media Management, Engagement Management with E-Mail, Competitive Intelligence, Communication Management with Print Media, etc.

"We’ve used the powerful tool of Talkwalker not only to listen to social media, but to listen to the voice of customers internally. This has provided the company with further insights into their consumers, and enabled MANGOPAY to action the voice of ...the customer across their business. " - Romain Mazeries

"Energy information is usually presented in charts or graphs, but that lacks real interpretation of what it really means. " - Martin Vesper

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Talkwalker Analytics

Focus area

Talkwalker Analytics is better than Wordsmith for

Software Failure Risk

  • low

logo Wordsmith

Focus area

Software Failure Risk

  • medium

About

Talkwalker: The #1 Social Media Analytics & Monitoring Platform

Natural language generation platform that transforms data into insightful narrative.

Age

2009

Financials

M&A

SERIES B

Business Need

Total Processes
(we found evidences for)

74

37

Total Goals
(we found evidences for)

14

9

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

monitoring social media

engaging on social media

scheduling post to social media


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


competitive intelligence


helpdesk management



influencer marketing



sales call management

call transcription


social media marketing


campaign management

campaign monitoring



reputation management


workflow management




products & pricelist management




training & onboarding






generation of new leads


sales document management


touchpoint management


conference call management


account management


channel management



rating and review management


contact list management


loyalty management



revenue cycle management



Top Goals

Goals Achieved

  • Improve digital and social presence

  • Improve brand engagement

  • Improve ROI

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Grow market share

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 11 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Launch new products

  • Manage risk

  • Improve ROI

  • Improve internal communications

  • Improve brand engagement

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • social media

  • user generated content

  • blogs

  • print media

  • magazine

  • website

  • games

  • phone calls

  • offline

  • point of sale

  • See 8 more
  • e-mail

  • social media

  • user generated content

  • blogs

  • print media

  • magazine

  • website

  • games

  • phone calls

  • offline

  • point of sale

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting