Wordsmith Overview
This is a summary of the comprehensive capabilities and benefits of Wordsmith based on over 1059 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Wordsmith, SmartBots, Yseop, Mindsay, Conviva, etc., all belong to a category of solutions that help Conversational Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Wordsmith is right for your needs? Our Cuspera AI engine can evaluate how Wordsmith fits your specific business needs, industry, and context. Get your personalized assessment report today.
Wordsmith supports business activities such as:
- Engagement Management
- Social Media Analytics
- Competitive Intelligence
- Sending & Publishing Communications
- Funnel Analysis
Wordsmith can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Scale Best Practices, Launch New Products, etc. It can help manage these activities if you use E-Mail Print Media and Magazine for these needs. As a solution, Wordsmith's capabilities include Personalization, Dashboard, Ticketing, etc.
Wordsmith Internet Vertical is its biggest customer base.
Reviews
"We couldn’t be happier. When you look at the 170-year history of a company like the Associated Press, part of its success has been adapting and innovating in new media formats. . . We see this as part of that history. " - Lou Ferrara
Cuspera Reviews
50 buyers and buying teams have used Cuspera to assess how well Wordsmith solved their Conversational Intelligence needs. Cuspera uses 1059 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Intelligence needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Wordsmith.
Use Cases
Peers recommend Engagement Management , Social Media Analytics , Competitive Intelligence , as the business use cases that they have been most satisfied while using Wordsmith.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.57/5 ★ |
"...Not just that, artificial intelligence can help you drive traffic, fetch new leads and even engage your consumers...." Watch Out For These Digital Marketing Trends In 2019 |
| engaging and following up |
4.52/5 ★ |
"...This has led to much more fan engagement and revenue, all of which was made possible by Wordsmith. ..." A Consultant s Case for Wordsmith, Now and Later |
| Social Media Analytics |
4.93/5 ★ |
"...By using Wordsmith in their centralized analytics reporting platform, Archie, Merkle is able to translate the underlying data into insights for their users. ..." Case Study GreatCall |
| Competitive Intelligence |
4.81/5 ★ |
"...From enhancing business intelligence dashboards and internal performance reports to targeted content on an unprecedented scale..." Case Study NVIDIA |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.57/5 ★ |
"...Not just that, artificial intelligence can help you drive traffic, fetch new leads and even engage your consumers...." Watch Out For These Digital Marketing Trends In 2019 |
|
| engaging and following up |
4.57/5 ★ |
| Social Media Analytics |
4.93/5 ★ |
"...By using Wordsmith in their centralized analytics reporting platform, Archie, Merkle is able to translate the underlying data into insights for their users. ..." Case Study GreatCall |
|
| Competitive Intelligence |
4.81/5 ★ |
"...From enhancing business intelligence dashboards and internal performance reports to targeted content on an unprecedented scale..." Case Study NVIDIA |
|
23+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1059 insights from peers and experts to help you assess how these Wordsmith use cases fit your Conversational Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We couldn’t be happier. When you look at the 170-year history of a company like the Associated Press, part of its success has been adapting and innovating in new media formats. . . We see this as part of that history. Testimonial By Lou Ferrara |
|
There was no way we could have made these reports covering all of the counties without automation. Testimonial By Timo Grossenbacher |
|
Our plan in 2018 was to onboard more products without increasing the size of our team. Automating the product descriptions with Wordsmith meant that we could scale our efforts, while saving time. Without Wordsmith, there would be no way for us to have done this as quickly and efficiently as we did. Testimonial By Caroline Jelinda |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Lou Ferrara VP The Associated Press |
We couldn’t be happier. When you look at the 170-year history of a company like the Associated Press, part of its success has been adapting and innovating in new media formats. . . We see this as part of that history. Testimonial By Lou Ferrara |
|
Timo Grossenbacher Project Manager , Automated Journalism Tamedia |
There was no way we could have made these reports covering all of the counties without automation. Testimonial By Timo Grossenbacher |
|
Caroline Jelinda Product Manager, Data Science Wehkamp |
Our plan in 2018 was to onboard more products without increasing the size of our team. Automating the product descriptions with Wordsmith meant that we could scale our efforts, while saving time. Without Wordsmith, there would be no way for us to have done this as quickly and efficiently as we did. Testimonial By Caroline Jelinda |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Orlando MagicRead More |
|
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Case Study The Associated PressRead More |
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Case Study WehkampRead More |
Frequently Asked Questions(FAQ)
for Wordsmith
What is Wordsmith?
What is Wordsmith used for?
What are the top features of Wordsmith?
Who uses Wordsmith?
What are Wordsmith alternatives?
Where is Wordsmith located?
Popular Business Setting
for Wordsmith
Top Industries
- Internet
- Media Production
- Medical Devices
Popular in
- Enterprise
- Mid Market
- Small Business
Peers used Wordsmith to Acquire customers and Enhance customer relationships
Wordsmith Alternatives
Peer and Expert Opinion on Features
for Wordsmith
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (58) |
| Dashboard | Read Reviews (53) |
| Ticketing | Read Reviews (14) |
| Templates | Read Reviews (11) |
| SEO | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (58) |
| Dashboard | Read Reviews (53) |
| Ticketing | Read Reviews (14) |
| Templates | Read Reviews (11) |
| SEO | Read Reviews (5) |
IT and Other Capabilities
for Wordsmith
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (146) |
| Data Export | Read Reviews (48) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (146) |
| Data Export | Read Reviews (48) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (24) |
| Email Support | Read Reviews (15) |
| Chat Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (24) |
| Email Support | Read Reviews (15) |
| Chat Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (34) |
| Analytics | Read Reviews (215) |
| Custom Reports | Read Reviews (234) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (34) |
| Analytics | Read Reviews (215) |
| Custom Reports | Read Reviews (234) |
Software Failure Risk Guidance
?for Wordsmith
Overall Risk Meter
Top Failure Risks for Wordsmith
Vendor Profile Details
Company Name
Automated Insights
Company Website
https://automatedinsights.com/HQ Location
512 South Mangum Street, Ste 400, Durham, NC 27701, US
Employees
51-100
Social
Financials
SERIES B
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