Overview: Talkwalker Analytics and Sprinklr Social as Social Media Marketing Category solutions.

Talkwalker Analytics and Sprinklr Social are key players in social media marketing solutions. Talkwalker Analytics excels in social media analytics and brand engagement, leveraging strong reporting and AI capabilities. It's favored by large enterprises, particularly in marketing and advertising sectors. Sprinklr Social focuses more on comprehensive social media management and content publication, with robust reporting features and diverse industry appeal, particularly in mid-market and small businesses. Both offer 24/7 support, catering to various business needs.

Talkwalker Analytics: Talkwalker-analytics is a leading consumer intelligence platform for social listening, media monitoring, and social benchmarking. It helps navigate dynamic social and consumer data effectively.

Sprinklr Social: Sprinklr Social is an AI-powered solution for managing social media, helping users understand and engage with customers across channels. A free trial is available.

Talkwalker Analytics and Sprinklr Social: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Talkwalker Analytics facilitates social media analytics and engagement management, making it ideal for tracking and monitoring communications. read more →

Sprinklr Social supports comprehensive social media management and content management, enhancing engagement and communication workflows. read more →

Business Goals

Talkwalker Analytics helps improve digital presence and brand engagement while also focusing on brand awareness and customer relationship enhancement. read more →

Sprinklr Social aims to improve ROI and digital presence, with an emphasis on enhancing customer relationships and launching products. read more →

Core Features

Talkwalker Analytics offers strong custom reporting, AI-powered analytics, and seamless integration features alongside data import/export capabilities. read more →

Sprinklr Social is known for extensive custom reports and compliance features, offering ease of migration and strong data handling capabilities. read more →

Vendor Support

Talkwalker Analytics provides robust 24/7 support along with chat and email options catering to varied customer needs. read more →

Sprinklr Social extends 24/7 support and multiple other channels, meeting the demanding support needs of diverse user segments. read more →

Segments and Industries

Talkwalker Analytics is tailored for large enterprises and marketing sectors, with strong presence in banking and software industries. read more →

Sprinklr Social serves a broad spectrum, notably mid-market and small businesses, with significant use in restaurants and the internet industry. read more →

Operational Alignment

Talkwalker Analytics seamlessly integrates into larger operational scales, excelling in social media and email channels. read more →

Sprinklr Social aligns with diverse operational environments, focusing extensively on social media and website channels. read more →