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Surveypal Platform vs SurveyGold application: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Surveypal Platform vs. SurveyGold application is based on a specific set of business needs and context. The comparison uses 1319 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Surveypal Platform and SurveyGold application

Surveypal Platform, SurveyGold application, CustomerSure, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Surveypal Platform covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Training & Onboarding, etc.

SurveyGold application focuses on Social Media Management with Offline, Communication Management, Engaging Conversational Surveys with Mobile, Lead Engagement with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Surveypal Platform

Focus area

Surveypal Platform is better than SurveyGold application for

Software Failure Risk

  • medium

logo SurveyGold application

Focus area

SurveyGold application is better than Surveypal Platform for

Software Failure Risk

  • low

About

Survey platform to measure customer service experience

Survey Everywhere - SurveyGold - surveygoldsolutions.com

Financials

SEED

NA

Business Need

Total Processes
(we found evidences for)

22

22

Total Goals
(we found evidences for)

8

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



training & onboarding


helpdesk management


business development


lifetime value management


loyalty management

customise loyalty program


lead qualification

lead qualification: technographic




communication management


engaging on social media


social media management

engaging on social media



sales document management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Establish thought leadership

  • Acquire customers

  • Improve brand engagement

  • See 5 more
  • Improve efficiency

  • Enhance customer relationships

  • Manage risk

  • Improve navigation

  • See 1 more

Top Channels

Channels Used

  • offline

  • mobile

  • mobile app

  • on premises

  • mass media

  • radio

  • promotions

  • e-mail

  • See 5 more
  • offline

  • mobile

  • mobile app

  • on premises

  • mass media

  • radio

  • promotions

  • e-mail

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting