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Surveypal Platform vs Startquestion survey: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Surveypal Platform vs. Startquestion survey is based on a specific set of business needs and context. The comparison uses 1190 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Surveypal Platform and Startquestion survey

Surveypal Platform, Startquestion survey, CustomerSure, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Surveypal Platform covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Training & Onboarding, etc.

Startquestion survey focuses on Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

"We also redirect customer praise and thanks back to our customer care agents " - Martin Harmala

"Cooperation between Coders Lab and Webankieta started in 2016, when as a programming school we were looking for a tool that would allow us to quickly check the skills of a person who wanted to sign up for our courses. Webankieta platform was able to... offer the ability to create knowledge tests in the form of online surveys that meet our requirements, including in terms of universality of application, careful development in terms of content and the possibility of a quick analysis of results. Since then, Coders Lab and Webankieta have been connected with constant cooperation, developed by other types of research and online surveys. We are able to recommend the platform to all companies wishing to have access to a universal tool with intuitive operation and advanced analysis of results. We appreciate the Webankieta service primarily for very good customer service - quick response to any queries and problems. The great advantage was also the ability to match the tool to our needs " - Magdalena Gajewska

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Surveypal Platform

Focus area

Software Failure Risk

  • medium

logo Startquestion survey

Focus area

Software Failure Risk

  • low

About

Survey platform to measure customer service experience

Survey software for professionals and companies researching clients, employees and the community

Financials

SEED

NA

Business Need

Total Processes
(we found evidences for)

22

24

Total Goals
(we found evidences for)

8

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



training & onboarding


helpdesk management


business development


lifetime value management


loyalty management

customise loyalty program


lead qualification

lead qualification: technographic




contract management


sales document management

contract management


social media analytics


social media management

social media analytics


creating contact list


contact list management

creating contact list


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Establish thought leadership

  • Acquire customers

  • Improve brand engagement

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more
  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting