Comparison Summary
This comparison report of Surveypal Platform vs. IntouchSurvey is based on a specific set of business needs and context. The comparison uses 1073 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Surveypal Platform and IntouchSurvey
Surveypal Platform, IntouchSurvey, CustomerSure, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Surveypal Platform covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Training & Onboarding, etc.
IntouchSurvey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.
"We realized right from the start that our values are aligned with those of Surveypal and we would be able to build a feedback process that fits our needs and meets our expectations. " - Hanna-Leena Ikonen
"Combating underage use is a key priority at Juul Labs as we work to create a more responsible marketplace for vapor products. Intouch Insight has been a valued partner in these efforts, helping us implement a variety of underage use prevention progr...ams, including bolstering our age-verification capabilities and expanding our mystery shop program at retail. We look forward to building on this collaboration as Juul Labs strives to reset the vapor category in the U.S. and earn trust among key stakeholders. " - Ross B
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Survey platform to measure customer service experience
Effortlessly capture customer insights to drive growth
Financials
SEED
IPO
Business Need
Total Processes
(we found evidences for)
22
23
Total Goals
(we found evidences for)
8
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Establish thought leadership
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Acquire customers
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Improve brand engagement
- See 5 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Increase average basket value
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Improve efficiency
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Build brand awareness
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Improve digital and social presence
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Improve ROI
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Launch new products
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Top Channels
Channels Used
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mobile
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social media
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phone calls
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offline
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on premises
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promotions
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point of sale
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mobile app
- See 5 more
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mobile
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social media
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phone calls
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offline
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on premises
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promotions
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point of sale
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mobile app
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
