IntouchSurvey Overview
Intouch-survey harnesses customer feedback to create loyal ambassadors. Actionable insights are transformed into profit by Intouch Insight.
Use Cases
Customers recommend Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, as the business use cases that they have been most satisfied with while using IntouchSurvey.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using IntouchSurvey.
IntouchSurvey Use-Cases and Business Priorities: Customer Satisfaction Data
IntouchSurvey works with different mediums / channels such as Mobile. Phone Calls. Social Media etc.
IntouchSurvey's features include Embedded Survey Forms, Dashboard, and Personalization. and IntouchSurvey support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also IntouchSurvey analytics capabilities include Analytics, and Custom Reports.
Reviews
"Intouch continues to be a trusted and valued partner at Parkland. The actionable data provided by the mystery shopping and age verification programs helps us understand our customer experience standards and identify areas for growth and training." - Andrew B
IntouchSurvey, Cvent online survey, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for IntouchSurvey
Top Industries
- Retail
- Food & Beverages
- Mechanical or Industrial Engineering
Popular in
- Small Business
- Mid Market
- Large Enterprise
IntouchSurvey is popular in Retail, Food & Beverages, and Mechanical Or Industrial Engineering and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on IntouchSurvey Use Cases
What Are the key features of IntouchSurvey for Collecting Feedback?
What Are the key features of IntouchSurvey for Helpdesk Management?
What makes IntouchSurvey ideal for Engaging Conversational Surveys?
How efficiently Does IntouchSurvey manage your Event Management?
10+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well IntouchSurvey solved their Customer Feedback Management needs. Cuspera uses 467 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Intouch continues to be a trusted and valued partner at Parkland. The actionable data provided by the mystery shopping and age verification programs helps us understand our customer experience standards and identify areas for growth and training. Testimonial By Andrew B |
|
|
Intouch's mobile forms software has been invaluable in helping us adjust day-to-day operations throughout the COVID-19 pandemic. Check is a powerful tool that helps us ensure health and safety, operational, and customer service standards are being met. Check helps us address areas requiring improve...ment immediately! |
|
The Intouch platform helps us take measurable actions that allow us to better achieve business goals. Testimonial By Parker's Kitchen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Andrew B Process Integration Manager Parkland Fuel Corporation |
Intouch continues to be a trusted and valued partner at Parkland. The actionable data provided by the mystery shopping and age verification programs helps us understand our customer experience standards and identify areas for growth and training. Testimonial By Andrew B |
|
Andrew B Process Integration Manager Parkland Fuel Corporation |
Intouch's mobile forms software has been invaluable in helping us adjust day-to-day operations throughout the COVID-19 pandemic. Check is a powerful tool that helps us ensure health and safety, operational, and customer service standards are being met. Check helps us address areas requiring improve...ment immediately! |
|
Parker's Kitchen |
The Intouch platform helps us take measurable actions that allow us to better achieve business goals. Testimonial By Parker's Kitchen |
Case Studies
CASE STUDY Concept Hotels
CASE STUDY Leading beer retailer
CASE STUDY ABC Fine Wine & Spirits
CASE STUDY Large convenience and gas retailer
Video
Intouch CX Intelligence Platform
Peers used IntouchSurvey for Collecting feedback and helpdesk management
IntouchSurvey Competitors
IntouchSurvey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (39) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (39) |
| Custom Reports | Read Reviews (39) |
Software Failure Risk Guidance
?for IntouchSurvey
Overall Risk Meter
Top Failure Risks for IntouchSurvey
Intouch Insight Ltd. News
INTOUCH INSIGHT LTD. ANNOUNCES A DEFINITIVE AGREEMENT TO ACQUIRE THE ASSETS OF CLEARPOINT SOLUTIONS US, LLC BASED IN ATLANTA, GEORGIA - Cantech Letter
Intouch Insight has signed a definitive agreement to acquire the assets of ClearPoint Solutions US, LLC, an Atlanta-based provider of customer experience management solutions. This acquisition expands Intouch Insights US presence and strengthens its technology-driven service offerings for enterprise clients in retail and hospitality. The deal is expected to accelerate growth and enhance Intouchs competitive position in the customer experience software market.
INTOUCH INSIGHT ANNOUNCES 2024 FINANCIAL RESULTS
Intouch Insight Ltd announced its 2024 financial results, reporting an 11% revenue increase to $28.2 million and a 46% rise in EBITDA. The company achieved record profits, with 82% of revenues from the U.S., and net income of $1.4 million compared to a loss in 2023.
INTOUCH INSIGHT ANNOUNCES Q3 2024 FINANCIAL RESULTS - Yahoo Finance
Intouch Insight released its financial results for the third quarter of 2024, detailing their financial performance and key metrics.
Intouch Insight Ltd. Profile
Company Name
Intouch Insight Ltd.
Company Website
https://www.intouchinsight.com/HQ Location
Ottawa, ON
Employees
251-500
Social
Financials
IPO
