Overview: Cvent online survey and IntouchSurvey as Customer Feedback Management Category solutions.
Cvent Online Survey offers extensive support for engaging surveys, making it ideal for large enterprises and educational sectors. Its integration features stand out, particularly for event management and enhancing brand awareness. On the other hand, Intouch Survey specializes in collecting user feedback efficiently, favored by retail and food industries. Its robust analytics and compliance features cater to mid-sized enterprises aiming to improve customer engagement. Each tool suits different operational needs, with Cvent focusing on large-scale, event-centric operations and Intouch on detailed customer satisfaction insights.
Cvent online survey: Cvent offers top online survey software for event feedback, enabling the creation of reliable survey programs. It assists in gathering insights for informed decision-making.
IntouchSurvey: Intouch-survey harnesses customer feedback to create loyal ambassadors. Actionable insights are transformed into profit by Intouch Insight.
Cvent online survey and IntouchSurvey: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Cvent Online Survey excels in engaging conversational surveys and follows up on user feedback, making it perfect for events and educational purposes. read more →
Intouch Survey provides strong feedback collection and tracking capabilities, suited for industries like retail where ongoing customer engagement is crucial. read more →
Business Goals
Cvent Online Survey helps businesses scale best practices and build brand awareness, aligning well with educational and event services seeking growth. read more →
Intouch Survey focuses on improving customer satisfaction and acquiring new customers, beneficial for companies in food and retail aiming to enhance engagement. read more →
Core Features
Cvent Online Survey offers comprehensive integration and custom reporting features, catering to large enterprises requiring advanced data management. read more →
Intouch Survey shines with its analytics and compliance capabilities, suitable for multiple sectors needing detailed insights and regulatory adherence. read more →
Vendor Support
Cvent Online Survey's robust 24/7 support, including chat and phone options, makes it reliable for extensive operational environments and immediate assistance. read more →
Intouch Survey offers round-the-clock support as well, although slightly less intensive than Cvent, fitting mid-market businesses with its straightforward communication methods. read more →
Segments and Industries
Cvent Online Survey is widely used by large enterprises and in education and event services, reflecting its capability to handle complex, large-scale projects. read more →
Intouch Survey is popular in the food and beverages and retail industries, especially for smaller enterprises focusing on customer relationship optimization. read more →
Operational Alignment
Cvent Online Survey integrates seamlessly with email and mobile channels, designed for large operational scales needing comprehensive engagement tools. read more →
Intouch Survey aligns well with mobile and social media channels, appealing to businesses that prioritize flexibility and mobile-first strategies. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Most deployed common Use Cases for Cvent online survey and IntouchSurvey
How does Cvent online survey and IntouchSurvey address your Collecting Feedback Challenges?
Cvent online survey in Action: Unique Use Cases
How efficiently Does Cvent online survey manage your Event Management?
What solutions does Cvent online survey provide for Helpdesk Management?
How does Cvent online survey facilitate Training & Onboarding?
IntouchSurvey in Action: Unique Use Cases
How efficiently Does IntouchSurvey manage your Engaging Conversational Surveys?
Alternatives
Integrations
Few Cvent online survey Integrations
News
Latest Cvent online survey News
Cvent Named a Leader in Gartner Magic Quadrant for Event Marketing and Management Platforms for Second Consecutive Year - Business Wire
Cvent has been named a Leader in the 2025 Gartner Magic Quadrant for Event Marketing and Management Platforms for the second year in a row. Gartner recognized Cvent for its ability to execute and completeness of vision, highlighting its strength in supporting hosted conferences, roadshows, and field marketing events.
Latest IntouchSurvey News
INTOUCH INSIGHT ANNOUNCES 2024 FINANCIAL RESULTS
Intouch Insight Ltd announced its 2024 financial results, reporting an 11% revenue increase to $28.2 million and a 46% rise in EBITDA. The company achieved record profits, with 82% of revenues from the U.S., and net income of $1.4 million compared to a loss in 2023.
