cuspera logo CUSPERA

Sprout Social vs Chartbeat: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Sprout Social vs. Chartbeat is based on a specific set of business needs and context. The comparison uses 30363 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sprout Social and Chartbeat

Sprout Social, Hootsuite, Zoho Social, etc., belong to a category of solutions that help Social Media Marketing, whereas Chartbeat, Parse.ly Analytics, Ceros, etc., belong to a category of solutions that help Content Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sprout Social covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

Chartbeat focuses on Communication Management with Website, Engagement Management with User Generated Content, Content Management with Promotions, Loyalty Management with User Generated Content, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sprout Social

Focus area

Sprout Social is better than Chartbeat for

Software Failure Risk

  • medium

logo Chartbeat

Focus area

Software Failure Risk

  • medium

About

Sprout Social | Measure performance with the only all-in-one social media management platform built for connection

Headline Testing and Content Optimization Tools | Chartbeat

Age

2010

2009

Financials

SERIES D

SERIES C

Business Need

Total Processes
(we found evidences for)

116

45

Total Goals
(we found evidences for)

19

9

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

scheduling post to social media

engaging on social media

monitoring social media

managing social media account


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence


searching for content


social media marketing




workflow management


campaign management

campaign monitoring

campaign analytics


helpdesk management



rating and review management



touchpoint management


competitive intelligence



customer feedback management

measuring customer satisfaction

measuring net promoter score


training & onboarding


channel management


sales document management

contract management

proposal & quote management


generation of new leads


reputation management


influencer marketing




contact list management


relationship management



advocacy management



community building






products & pricelist management



lead qualification

lead qualification: technographic


conversion management


promotion management




performance management



account management


calendar management


loyalty management

identify target customers

customise loyalty program

create engagement based loyalty


segmentation and targeting




lifetime value management



revenue cycle management


follower management


international marketing




knowledge management


business development


sales review & feedback


personalized marketing


relationship marketing





discount management



community marketing


conference call management



trade show marketing




Top Goals

Goals Achieved

  • Improve digital and social presence

  • Improve brand engagement

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve internal communications

  • Improve efficiency

  • Improve consistency

  • Improve stakeholder relations

  • Improve navigation

  • Increase customer life time value

  • Improve visibility

  • See 16 more
  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • See 6 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • social media

  • website

  • mobile

  • mobile app

  • Facebook

  • promotions

  • e-mail

  • video

  • offline

  • on premises

  • mass media

  • television

  • print media

  • magazine

  • newsletter

  • events

  • trade shows

  • phone calls

  • point of sale

  • Instagram

  • chat

  • Slack

  • newspaper

  • mobile ads

  • Netflix

  • See 24 more
  • user generated content

  • blogs

  • social media

  • website

  • mobile

  • mobile app

  • Facebook

  • promotions

  • e-mail

  • video

  • offline

  • on premises

  • mass media

  • television

  • print media

  • magazine

  • newsletter

  • events

  • trade shows

  • phone calls

  • point of sale

  • Instagram

  • chat

  • Slack

  • newspaper

  • mobile ads

  • Netflix

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting